Review I honestly couldn’t recommend Sadaf’s Collection enough! 🤍 As someone who usually finds the process of looking for Asian clothes quite stressful, especially trying to find something tha... Voir plus
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Lisez les avis des autres
Great contact and customer services, always keep you updated on your order. I have ordered 2 times through Sadafs collection, 1 ready to ship order and one order thats 3-6 weeks the first one came wit... Voir plus
After a slow reply to messages, took a week!! the communication was swift and clear. Order eventually arrived after payment was taken 8 days previously. Unfortunately had to return the out... Voir plus
Sorry about to write this review.My first experience with Sadaf’scollection was brilliant but second wasn’t the great.taking long timing to deliver.after lots of emails I received my parcel and ramsha... Voir plus
À propos de l'entreprise
Coordonnées de contact
3,9
Bien
423 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 36 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very quick delivery service and in…
Very quick delivery service and in store collection. I’ve tried both and they are great. Customer service team is also very helpful.
1 novembre 2023
Avis spontané
Réponse de Sadafscollection
Dear Zainab,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf’s Team
I recieved my outfit today was really…
I recieved my outfit today was really nice exactly as the picture and great service really quick delivery will definitely order again the owners really understand and so nice
May your business have success and barakat in it ameen
25 octobre 2023
Avis spontané
Réponse de Sadafscollection
Dear Sabba,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf’s Team
Beautifully quality fabrics and…
Beautifully quality fabrics and stitched suits at affordable prices. Stitched suits are neatly finished.
Really good customer service, and quick to respond to emails.
Thankyou to the team.
10 octobre 2023
Prompt delivery the outfit is for a…
Prompt delivery the outfit is for a nikkah ceremony absolutely beautiful great experience v close to the picture
14 septembre 2023
Amazing outfits & lovely service!
20 septembre 2023
Avis spontané
Great quality of fabrics
10 septembre 2023
Good service
21 août 2023
Réponse de Sadafscollection
Hello,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf's Team
I have requested for a return and…
I have requested for a return and refund for more than 4days now, haven’t heard back. Still waiting. The suit I ordered was completely different from the picture shown not only was the Color different but the beading and emblishments as well. I wouldn’t mind it for normal wear but it’s not worth the 120£.
14 août 2023
Réponse de Sadafscollection
Hello,
We apologise for not replying to you as quickly as we would have wanted to. Please note that we are offline on weekends. We replied as soon as we were back online and solved the issue.
As mentioned in the product description, the colour can slightly vary depending on lighting settings. The beads can sometimes be slightly different depending on the brands availability. All suits we sell are 100% original and stitched according to images. You can always request to view live images of the items before ordering or even come and view it in store.
If you have any further queries. please email us at info@sadafscollection.com.
Kind regards,
Sadaf's Team
AVOID, seems to be a SCAM
I ordered an outfit from their website, received it but it was covered with stains as though it had been worn. I sent several emails before I was sent an email telling me to return the faulty goods. I duly returned the outfit over 2 weeks ago and have NOT received any refund or communication. It would seem that I have been scammed.
21 juin 2023
Réponse de Sadafscollection
Dear Mrs Rashid,
We apologise that you haven’t had the best experience in returning an item.
As soon as you return the item, it is necessary to provide the relevant tracking details so that our returns team can ensure a quick and easy returns process. Kindly email us the return tracking details so that we can verify the return for you and have this resolved.
Kind regards,
Sadaf’s Team
Love Sadaf collection
Love Sadaf collection, quality and customer service is excellent. I have always been happy with all my purchases. Thank you Sadaf x
10 août 2023
Avis spontané
Réponse de Sadafscollection
Dear Mrs Ali,
Thank you so much for taking the time out to review us. It means a lot.
Kind regards,
Sadaf’s Team
Bad experience
I was sent the wrong suit, emailed the company as I don’t want the suit and I want a refund, no response. Ordered from the website as it says ‘2 working days’, it was sent 8 days later. The colour of the suit was completely different. The work was completely different. Overall it was misleading and I’m very disappointed.
6 août 2023
Réponse de Sadafscollection
Hello,
Our team always ensure that the correct item and size is sent. In the unlikely event that they send the wrong item, please contact us urgently.
It is important to include the details in the email so that we can match you to the correct customer support team. If you believe you have received the wrong item, it is advised to provide an image of the item so that our team can advise you further and provide you with return instructions.
We apologise that you haven’t had the best experience shopping with us. Please contact us urgently so that we can have this resolved.
Kind regards,
Sadaf’s Team
I ordered my suits 4july still not…
I ordered my suits 4july still not received it very bad service never again I am gonna order disputing for refund
2 août 2023
Réponse de Sadafscollection
Dear Hafeez,
We are sorry to hear that you’ve experienced issues shopping with us. If you’ve placed an order and it hasn’t been delivered, it is important that you contact us urgently so that we can check it with the dispatch and delivery team.
If you’d like to cancel, please email us.
Kind regards,
Sadaf’s Team
The suit was really good and original
31 juillet 2023
Réponse de Sadafscollection
Dear Noor,
Thank you so much for taking the time out to review us. We really appreciate it.
Kind regards,
Sadaf’s Team
Just perfect
19 juin 2023
Réponse de Sadafscollection
Hello,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf's Team
Amazing experience as always Ma sha Allah❤️
I bought tawakkal dress its amazing fabric i just love it fast delevry .
17 juillet 2023
Réponse de Sadafscollection
Hello,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf's Team
Dress looked nothing like the picture
Dress looked nothing like the picture. Sizing was completely off and customer service is terrible. I won’t be ordering from here again
17 juillet 2023
Work not good
21 juin 2023
Still tracking my order
Nearly 3 weeks after the order was placed I got notification that order was shipped on May 8. It is June 20th and I still haven’t gotten my order. Missed out on wearing the clothes for events as planned and I am still trying to track my order.
8 juin 2023
It was amazing
11 mai 2023
Avis spontané
Réponse de Sadafscollection
Hello,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf's Team
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