I fell for it fake product
I fell for it fake product! Not Korean skincare!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I fell for it fake product! Not Korean skincare!
⚠️ Warning to future buyers
I ordered a product advertised under the brand Saeskyn, but they sent me a similar-looking item called Kahl Seoul instead. It feels misleading because it’s not the brand I paid for.
My experience was disappointing, and I don’t recommend purchasing from this store.
Hi,
I'm a bit confused and frustrated , I have been waiting and excited to try your products , just received my 2 orders today, but I'm not sure it's the right one.As you can see the boxes and the bottle containers are way different from my original orders. First of all the box is white compared from the one I received was different and both NO " Dr Song" printed on both boxes and both bottle containers. Please kindly send me the real ones, sorry for the inconvenience but I do not feel confident using Fake Products to my face. I send email already and waiting for the response on how to resolve this issue.
Please advise
Thank you
FAKE product. Not as advertised
SO disappointed. This product is nothing like the advertised texture and colour. Watery and useless.
NOT Korean at all.
Have also completely ghosted me via email - absolutely zero response - yet advertising all sorts of products en masse
Leaving reviews accordingly as widely as I can to warn others . Another complete waste of money.
I came across Saeskyn on Instagram where they were running some promotions on Korean skincare, so I ordered three products from their website, advertised as Dr Song Serum, Tosowoong Arbutin Cream, and Centellian24 Madeca Cream, but what I received were completely different brands/unbranded replicas. These are not the products I paid for and I wouldn’t risk putting them on my skin.
Their explanation about “packaging differences” is simply not true. These are independent brands sold on Amazon, YesStyle, SkinSeoul, and the brands’ own websites — the names cannot just be changed by a reseller, as they are trying to claim.
I tried contacting them, but they offered only a 50% partial refund to brush this off. I will not be accepting this and will be taking further action.
Their Instagram is also suspicious — 7,822 followers but 0 posts. It looks like they’ve bought fake followers. I wish I realised this before.
This company is completely misleading, unsafe, and a classic bait-and-switch. They shouldn’t be allowed to operate in the UK!
I ordered the heavily advertised plumping wrinkle balm and received some awful, greasy balm that came from China called KAHI. Absolute rubbish! It just sits on the skin and is really difficult to remove. DO NOT BUY ANYTHING FROM THIS COMPANY! BEWARE!!!
Scam site. Ordered their "Korean Advanced PDRN Cream". Got the products, only to find out that it was in fact not the Korean product that they have depicted on their site. The cream is advertised in the pictures to be from the company Centellian24, but the products I receieved were not. Instead the tube did not have the Centellian brand logo at all, and it said "Made in China" on the products. Not made in Korea, as advertised. DO NOT WASTE YOUR MONEY!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.