Connection issues with outdoor siren for burglar alarm. would not work properly until distance from control unit to siren was reduced to about 3 metres. Also instruction leaflets poor quality and dif... Voir plus
L'entreprise a répondu
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Not a smooth transaction and there were issues with the ordering process and also with the delivered product. However, when reaching out to them, everything was resolved quickly and without fuss.... Voir plus
L'entreprise a répondu
Outstanding customer service. One unit bought on Oct 22 developed a fault. I contacted Safe Tec and a person by the name of Hasher dealt with my problem with courtesy and speed. I received a replacem... Voir plus
L'entreprise a répondu
Ordered on Sunday, delivrered on the following Thursday, 3+1+RC. Found one device would not interlink but then realised it needed to be cleared and then re-added. The videos are short and easy to foll... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SAFE-TECH is a young, talented, and innovative British brand based in Manchester, specialising in high-quality yet affordable fire and safety products for the community. We partner with some of the UK’s most prominent chain stores and have successfully delivered customised fire safety solutions to the Royal Navy and the NHS. At SAFE-TECH, we take pride in offering cutting-edge products because we firmly believe that everyone deserves a safe home, regardless of their budget. That’s why we are committed to providing advanced yet affordable security solutions to protect households across the UK.
Coordonnées de contact
PO Box 5616, M61 0WS, Manchester, Royaume-Uni
- 03301001099
- info@safe-tech.co.uk
- safe-tech.co.uk
3,8
Bien
124 avis
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A répondu à 100 % de ses avis négatifs
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Quick delivery and easy to install.
21 janvier 2023
Best deal I could find online for…
Best deal I could find online for combined CO & Smoke Detector.
Ordered Sunday night and they arrived Tuesday morning, no problems at all!
10 janvier 2023
Call company
Call company, asked what I needed, I was given appropriate advice and advice on what I required, purchased advised equipment, it was promptly delivered, I installed it following instructions - couldn’t have been more straight forward many thanks for making purchasing smoke alarms so simple and straight forward 👍
9 décembre 2022
Réponse de SAFE-TECH
Hello Iain,
Thank you for such a great and honest review. We always appreciate hearing back from our customers. In the future, if you need us just give us a call and we will be happy to help.
Thank you
SAFE-TECH
Réponse de SAFE-TECH
Hello,
Thank you for your review, we always appreciate hearing back from our customers. In the future, if you need us just give us a call and we will be happy to help.
Thank you
Safe-Tech
Great delivery speed; poor instructions
Great delivery speed and quality. Instructions aren’t the clearest though.
30 novembre 2022
Réponse de SAFE-TECH
Hi Andrew,
Thank you for your review. We always appreciate hearing back from our customers. I've notified the concerned department and they will make sure that the instructions are clear and easy to follow.
Thank you
Safe-Tech
Smoking Heat and Smoke Derectors.
Safe Tech uk’s products did exactly what their website and product packaging said it would do at a very reasonable price. The company are to be applauded.
4 juillet 2022
Réponse de SAFE-TECH
Hi Brian,
Thank you for such an honest and great review. We always appreciate hearing back from our customers. In the future, if you need us just give us a call and we will be happy to help.
Thank you
Safe-Tec
Réponse de SAFE-TECH
Hi John,
Thank you for such an honest and great review. We always appreciate hearing back from our customers. In the future, if you need us just give us a call and we will be happy to help.
Thank you
Safe-Tech
Réponse de SAFE-TECH
Hi David,
Thank you for such an honest and great review. We always appreciate hearing back from our customers. In the future, if you need us just give us a call and we will be happy to help.
Thank you
Safe-Tech
Good Communication
I struggled to link my detectors but quick communication from Safet-Tech soon resolved this.
29 août 2022
Réponse de SAFE-TECH
Hi Julie,
Thank you for your review, we always appreciate hearing back from our customers. In the future, if you need us just give us a call and we will be happy to help.
Thank you
Safe-Tech
The alarms were so easy to set up using…
The alarms were so easy to set up using the YouTube link
9 septembre 2022
Réponse de SAFE-TECH
Hi Bill,
Thank you for your review, we always appreciate hearing back from our customers.
Thank you
Safe-Tech
Great service and prompt delivery
Great service and prompt delivery, looks a very good product.
21 août 2022
Réponse de SAFE-TECH
Hi Rosalind,
Thank you for your review, we always appreciate hearing back from our customers.
Thank you
Safe-Tech
Réponse de SAFE-TECH
Hi Gordon,
Thank you for your review, we always appreciate hearing back from our customers.
Thank you
Safe-Tech
Interconnecting smoke alarms
Received order of smoke alarms in a few days. They were easy to install when I followed the video instructions.
They look great. All interconnected to adhere to new laws in scotland. Good to have a remote control too.
15 août 2022
Réponse de SAFE-TECH
Hello,
Thank you for your review, we are always happy to hear back from our customers. In the future, if you need any help do get in touch and we would be happy to help.
Thank you
Safe-Tech
I needed an extra safe tech smoke…
I needed an extra safe tech smoke alarm. It arrived quickly. It was easy to pair with the other safe tech smoke alarms and heat detector that I already had. It comes with a 10 year battery warranty. I would recommend it and would buy it again.
14 août 2022
Réponse de SAFE-TECH
Hello Fiona,
Thank you for your review we really appreciate hearing back from our customers. In the future, if you need any help please feel free to get in touch with us.
Thank you
Safe-Tech
Great product
Great product, I bought 3 smoke detectors & were easy to install & interlink.
29 juillet 2022
Réponse de SAFE-TECH
Hello Richard,
Thank you for you review, we are always happy to hear back from our customers. If you need us in future, we will be happy to help.
Thank you
SAFE-TECH
Réponse de SAFE-TECH
Hello Brian,
Thank you for your review and in future if you need any assistance, we will be happy to help.
Thank you
SAFE-TECH
Quality product and fair pricing.
18 juillet 2022
Réponse de SAFE-TECH
Hello Maria,
Thank you for your review and we are happy to know that you are satisfied with our products.
Thank you
Safe-Tech
Very good value for money
Very good value for money. Delivery was received on the 3rd working day. All alarms work well and easy to install.
I initially had trouble linking these however after following the video on the website this was done within minutes.
One item of feedback I would give is that I never received an email either confirming the order or when they were dispatched.
10 juillet 2022
Réponse de SAFE-TECH
Hello Stephen,
Thank you for your review, we appreciate you taking time out of your schedule and giving us a feedback.
I double checked the issue of you not receiving any emails from our end regarding the order confirmation and dispatch, so it was a system issue that day and we apologise for that.
If you have any other queries in future please get in touch with us and we will be happy to help.
Thank you
Safe-Tech
Faulty alarm replaced and system works well.
Ordered AJ series, 1 x heat and 2 x smoke alarms, unfortunately one of the smoke alarms was faulty which was replaced and am now up and running.
6 juillet 2022
Réponse de SAFE-TECH
Hello Douglas,
Thank you for your review and we are very sorry for the faulty alarm. we have forwarded the issue to our quality control team to make sure such incidents aren't repeated in future.
If you need any further assistance we will be happy to help.
Thank you
Safe-Tech
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