Safeway Avis 

Well first off the Dallas Oregon Safeway has not always been the very kindest to some people I've watched it with my own eyes and it's happened to myself and other people I know they've got new people now so it's getting a little better they're more friendly they help more they don't get upset when they are asked to help someone

This company is purposely making the bank reverse payments to get late fees from your policy. I have been banned from autopay because you wanted to wait 10 days after the payment is made to take the money. Why send emails saying the payment is made then reverse the charges days later because it wasn’t in the bank? This is a scam and I’m mad that now I’m going to have to switch policies again. Why are you taking it out on the customers when you know the bank is the issue. The representative told me that it’s my responsibility to make sure it’s in there after 10 days but you’re sending confirmation that the bill is paid! I can’t stand being scammed for more money when I paid on the date you asked. And yall allowed my claim to not go through when me and the person who hit me had the same insurance. She knocked my whole bumper off as she ran a stop sign and yall did nothing. Waste of money dealing with yall

We placed an order through their app
at 10 am. Slotted for between 2 -6 pm
When I called. The delivery service for the store. She said that they will get to
it by 3:45 pm. No sooner priority orders come first. And the 4th of July is tomorrow. I was wasn't pleased with that response. I am on a fixed income and paid with what little benefits I receive. And I get attitude and nothing was resolved. I have been waiting since this morning only to wait longer. With no explanation what so ever! The last time this happened I reported her to the manager. In order to get it prepared faster. I am angry because the only why I do online shopping through the app. Is
because I don't have access to a grocery store. But this is getting frustrating!

Truly one of the worst grocery chains! The disconnection between the corporation and its stores is hard to believe; there are always problems with digital coupons and today's was particularly extreme. Safeway has a come-on for $15 off a $50 online order; a 30% discount is nothing to sneeze at, so I tried to place an order for pickup. When it came time to check out, I attempted to enter my card number and the online app balked; no error message or explanation was forthcoming, it just didn't work, but I was then locked out of the website entirely for a time -- "Error 15". After calling the Philippines and waiting a considerable time, I was informed that the card I use to pay for groceries in Safeway stores would not work online. There was no question of fixing the problem or of offering the discount for a purchase in-store; the supposed customer service representative asked me whether I could use another form of payment than the one I want to, which I routinely use in Safeway stores. I'm sick and tired of Safeway's consistent failures and abysmal, off-shore customer service! Each part of the operation apparently operates independently of the others and stores cannot correct the many problems foisted off on them and on customers by corporate!

First I tried to contact the store (Woodstock in Portland Oregon) about the dispute below. I tried for 30 minutes just to access their website. NO success. I am changing pharmacies as of today! See below for the reason:
These jerks in Pharmacy refused to refill a prescription after they told me IN PERSON the day before that I could pick it up the following day! They have done this more than once. They received the script from my doctor 4 days prior. DO NOT TRUST THESE SELF SERVING corporate shills with your prescriptions!

THe tour guide, Peggy, was very knowledgeable, and also very enthusiastic about Quebec and Ontario. She was very disciplined and devoted to her work.

Gas station on Gravelly Lake Dr. the button at the pumps for rewards never work. You need to go inside to enter your phone number. Very inconvenient. Today cashier was outside so no one was taking money for gas. New equipment doesn’t work.

Had to go to safeway as they are the only grocery in the area. I was sick so I waited back away from the line to avoid giving anyone else the flu.

The automated checkout person pointed out that I was not in line. I stated I had the flu and wanted to avoid giving it to anyone else.

She came back around and made a snide comment "if you had a mask". Gee! If I were psychic I would have purchased a mask BEFORE I caught the flu!

This is a review of their fresh delivery service. It is hit or miss. First thing is that their website is extremely poorly designed. You would think they didn't use UX designers or just basic common best practices. But eventually you get used to it and it is possible to place an order. The big issue is that way too often items are missing and not delivered. And here's my worst problem: when there has been all sorts of problems with my order that I have to spend time on with customer service on, I receive an email that says that SAFEWAY (ie not me) has rated the satisfaction for that specific order high. They never ask ME I I was happy with the order and there is no where to provide feedback on the order. The only feedback you can provide is on individual items. So the eggs and the milk might be just fine, what does that help if the order was late and 10 items were missing and customer service was not helpful? At the end of the day, the question is whether the customer is happy or not and the only way to find out is by asking us. But this way, the fresh team can report back to top management that customer satisfaction is high and they get their bonus. I bet they forget to tell they are the ones deciding if it's high or not and that they never ask their customers.

This product is pathetic. Does not heat up refund please. Don’t care if it’s under Gtee or not. Who pays a pricy sum for a product to last just 12 months. Many complaints.
0837016504. Call me ps and show you care.

Asked clerk if they price matched, long rambling story about only certain things. I stated a specific item and showed competitors ad and she told me to go shop there then. Staff clearly don't give 2 cents about customers. End rant shopped elsewhere again, and again and again.
Merchant 22266700 clerk sco21

Why are there not sales tags hanging on the shelves anymore? Those tiny little stickers are a joke. No one can read those. You’re gonna lose business if you don’t get your act together. I’m ready to move on if this doesn’t change!!!

I found everything I was looking for and Shanon D was very nice at the register.

My things were 45 mins past the delivery window and my milk had spoiled and my tub of ice cream both smelt sour and were sweaty warm and I do not have a car but live 4 mins from the store and this guy couldn't even get to my house before that stuff spoiled. WTH !!!

I really like Safeway there staff is always friendly and helpful. The one thing I really hate is when I'm clipping coupons and see that the only way I'm going to get a deal is if I shop online for pickup or delivery. I like to shop myself and see the staff but I don't get the same deals because I shop in store. I shouldn't get punished and not get the same deals as online shoppers get just because I shop in store. We should all get the same deals wether shopping in store or online. Please make this right and give everyone the same deals not just online shoppers special deals when in store shoppers buy the same products as online shoppers but if we want we have to pay full price just because we choose to shop in store. I shop in store every week and prefer to.

Why have I reached my limit and now will find a new store to replace what I can buy at Safeway?
1) fraudulent and abusive motivations for discontinuing paper bags with handles
2) starting again to require my providing my DOB to buy alcoholic beverages as a senior
3) cutting staff back to inadequately staff registers and stock shelves

I don't need this frustration and waste of my time! I'll be shopping elsewhere for the items I typically buy there. I DO greatly appreciate most of the staff, who are with few exceptions Safeway's only glowing asset!

I can but add to the poor reviews already provided about Safeway. I waited nearly 12 weeks for fitting of the ordered security door, having to prompt them to do it. The challenge of communicating with them at the beginning of the process should have warned me, and the snippy demand for payment before they provided an invoice with their bank details was the icing on an unsatisfying experience. The only saving grace was the pleasant young man to installed the door in less than an hour.

Great prices and deals for members. They always have plenty of the sale items in stock. Employees are mostly helpful, friendly and courteous.

Cashier was very pleasant and very helpful

I was charged a bag fee which should not have happened because I paid with a food benefits card. I called the number on the receipt because they have taken care of the problem before. I was told that because it is recurring, I need to go the the store though this time. I called the store and the man that answered said I need to come in to get it resolved basically. I said basically this a a lot of trouble. He said I could do it the next time I come in but then I have to remember to bring the receipt. I asked to speak to the manager and he said he was the manager but later I found he was the acting manager. I asked to speak to the manager again but he referred to himself as the manager basically which was false. (I knew the manager was a woman.) He finally said I could call tomorrow.