Sailorhealth Avis 

I had an initial consult with navigator to discuss therapist fits. None were available that I found as potential fits, so she emailed me several more and i found one and we scheduled within a reasonable time. no hitches. professional and punctual. in addition, their free online wellness zoom classes cover meditation, nutrition, tai chi, balance and strength, etc and creates a small community that is in real time. amazing extra benefit for clients.

Very good. Easy to onboard. Very happy w my therapist!

Thank you fo the profession therapy and wellness services you provide to seniors!

Three years this December I attempted suicide. I was hospitalized, participated in a daily out patient therapy program for three months. In March 2024 I was 68 years old unable to locate a provider to provide mental health therapy at a cost I could afford on my social security income that Medicare benefits would accept. The cost in March 2024 was between $240-$300/per session, $960-$1200/monthly. Between April 2024- Feb 2026 I struggled with medication management, intermittent mental health therapy until I found Sailor Heath!!!

I began services with Sailor Health in March 2026. Lillian McBeth is my therapist. She is a gift from God. She is an outstanding therapist. She has lead me out of severe major depression. I was spending 23/hrs a day in bed, only stepping outside when absolutely necessary. She provides me with guidance, provides an alternate view point to me and leading me back to a better, healthier version of myself. Each week we discuss my current life events. It is with her help that I am learning a better way to manage my life.

I restarted medications for depression in April. I am participating in life again!! Lillianne has successfully guided me in how to manage current life events. Soon we will begin begin the work of a traumatic childhood filled with sexual abuse, an alcoholic and
violent dysfunction. Topics I hoped to take to my grave vs remember.

Thank you for helping me ‼️‼️

Kerri Hodge

I was scheduled over a week ago for a pre consult call with a care provider. I received numerous emails and texts to confirm this appt. Up to 30 minutes before call. Then I got a text saying provider was "out sick"? What a waste of time!!

Very unprofessional. After first “get to know you session”, therapist dropped the ball by not responding, after asking for feedback on articles she requested. Then, scheduled first zoom session, and the therapist was a no show. After all that, I get a bill for the get to know you session. Total scam.

I’m extremely disappointed with my experience with Sailor Health. What initially appeared to be a company that valued its employees and encouraged professional growth ultimately left a very different impression.
Communication and transparency were lacking, and the way important decisions were handled felt unprofessional and poorly communicated. When employees invest their time, energy, and expertise into an organization, they deserve honesty, respect, and clear communication in return.
Unfortunately, based on what I’ve seen, I would have serious reservations about recommending Sailor Health to someone considering working there. A company’s true culture is often revealed by how it handles difficult situations, and this experience left a very negative impression.

After about 4 weeks of connectivity issues, unreliable councellors, promises unkept and poor communication, I finally gave up. These people are so disorganized and inconsistent. When people are hurting and already going through a mental health crisis, why would you set people up to fail like this?
If you want reliable mental Healthcare, don't waste your time here.

Sailor Health made a real difference in me and my family's life. My grandmother lost her daughter and husband in the past two years, just broke her arm, and she has been dealing with grief and pain all alone. Her therapist at Sailor Health is helping her work through the grief, and her advocate got her regular check ins as she is recovering from the fall that broke her arm. When she calls the customer number the support team help her as if she was their own family. Now that she feels supported, I feel supported. Our whole family is grateful to them every day.

Very responsive. Excellent therapist was assigned to me. Easy to set up appts and communicate with therapist. No billing headaches with Medicare. In addition they offer free classes to supplement your therapy. I have been telling all my friends who are seniors about them. It’s nearly impossible to get a provider who accepts Medicare for mental health visits anymore. This is a great service

I scheduled an intake appointment a week in advance. After excessive text reminders, even receiving one two hours before the appointment reminding me my appointment was in 2 hours, 1 hour before the appointment I get a text message saying the intake specialist is ill, the appointment is canceled and I should reschedule. Ahh, NO!

Had inital interview with the therapist. I could tell she was disinterested. I waited for our next appointment, and she never called. After I tried to get through to someone, they eventually called back to apologize. They informed me Maya was no longer with them. She is. It takes a lot to finally get therapy, and this is how we get treated? If you want to be gaslit, this is the place for you.

They are pretty slimy a guy named Jackson Mattek is trying to poach employees from our non-profit emailing them privately and offering a job as a therapist with their company. You know they are bad when they can't get therapists willing to come to them and they have to start going into other practices trying to poach other companies good therapists. Do better Sailor Health!

Therapist canceled at the very last minute! Waited three weeks for an appointment, then she claimed that there were “phone issues” in her area of town. What a huge waste of time. If this happens to you, make sure that they don’t bill your insurance. Totally ridiculous!

I turned to SailorHealth for a psycologist and have met with one many times, a PsyD who is absolutely wonderful, highly recommented.

In the beginning I did have some issues with billing but they seem to have gotten much better, recently.