I purchased 2 Muse harnesses and have been using them for just about a month now. Before I even made my purchase, their customer service team was super helpful and responded quickly. I purchased two b... Voir plus
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We bought two Muse harnesses before a two‑week trip through Oregon with our dogs, and they’ve exceeded every expectation. The amount of adjustability is fantastic — we were able to dial in a perfe... Voir plus
My 55 lb husky mix loves his Muse harness. I use it for running and hiking and he’s happy to put it on. My old “standard” harness used to rub him behind his armpits and I could tell he hated when I pu... Voir plus
Horrible customer service. Sizing guidance is terrible. Claimed returned item did not meet their standards. Instead of a partial refund would only offer a gift card. I regret doing business with them... Voir plus
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A répondu à 75 % de ses avis négatifs
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I’ve been using the Paw Balm stick for over three years.
I’ve been using the Paw Balm stick for over three years on my Shihtzu. He loves it! And so do I. I’ve been ordering from Amazon.ca. I finally noticed a little business card in the package asking to share my experience in a review. So here it is. My pooches paw pads are so soft. We have a gravel driveway, and in the winter the ice is hard and thick. His paws never get sore. I use this every day. He loves licking his paws and it’s kinda like a treat for him, and it is safe. I am choosing to now order from the company even though there is a shipping fee since it is slightly cheaper than Amazon. 🇨🇦
No Australian shipping
Granted the buckle was faulty initially but a replacement was sent out and no issues since.
It is a good product but they now stopped shipping to certain countries and Australia was on the list. They just provide with a link to a place that will be an American postal point and they will ship it to you (subscription based not pay by use).
Agree with some others that they not the most effective with responses.
Poor return service
I purchased both the ascension and canyon harnesses with the slings. Unfortunately before we got the upgraded harness, my dog got diagnosed with bone cancer and had to have her front leg removed. The canyon+upgraded sling we purchased had to be returned after testing it and the system not working on my dog.
They denies the return of the upgraded harness first because they claimed it wasnt delievered in time. I emailed them back showing that they gave me email confirmation the sling was with them but not processed 2 weeks prior. They then denied because it was not in its original bag and because it had a spot of dirt smaller than quarter. They claim they cannot ship this product out to anymore customers despite it still being fully functional and advertising it as easy to wash.

Réponse de Sakercanine
Shady business that lied to their original supporters and the public
I have to agree with the other negative reviews. Very, very shady company. Lied to their original backers/supporters and tried to hide the truth from the public. Take a look at the Center for Pet Safety's post explaining part of the situation. Just google "saker center pet safety". They will delete any negative comments or reviews and block you from their Facebook page. Avoid at all costs, their harness is NOT safe.

Réponse de Sakercanine
Unethical Company with No Transparency
This company deleted my low review on their website and also deleted a comment I posted on their Facebook page about their crash test certification. I was also blocked from their Facebook page. All for asking a reasonable, polite question about their product. I now hear from other people that this company regularly deletes negative comments and reviews and then blocks the poster. Unethical and shady business practice. Coupled with their crash test certification being revoked and the news about them knowingly sending out harnesses with faulty buckles - bad news.

Réponse de Sakercanine
I personally got a harness…
I personally got a harness post-kickstarter and have found the harness to have no issues. There was an issue with the buckles (I didn’t really experience many problems but knew it was a thing) - they shipped the new buckles and I haven’t had an issue since.
I have a M-L harness with the accession (two parts) which makes it slip-proof which is a major issue with my dog. The bags work a charm and he can now carry his own water/essentials on hikes. The car component just makes me feel more at ease as it’s a lot stronger than other harnesses out there (irrespective of the questions around CPS). The only other option I have is the EZY harness for car safety which rubs under his arms (don’t have this issue with his saker). All round no issues and worth the money to me.

Réponse de Sakercanine
Be very wary of this company
Be very wary of this company. Firstly there is no direct customer support only an email to reach out to and they get back to you whenever is convenient for them. Second the dimensions for the harness they advertise are not correct I got mine it's really nice but the hole for the neck is way smaller than what is stated on the website. Last but not least these harnesses get dirty very fast and the material makes the dirt stand out. Attempting to refund my order as of 2 days now and still no word back. Looks like I'll have to have the bank contact them.

Réponse de Sakercanine
DANGEROUS HARNESS & high school project level of maturity
where do i start! Well in May 2022, i fell for the swanky marketing and signed up for the pre launch of the 'premium' all in one dog harness. They stated that you'd not need another dog harness, this one would be repaired it if broke, life time warranty. Crash test and CPS certified. In July 2022 I became a backer on their kick starter.
Skip forward to February 2023 after many delays, the standard size harnesses where starting to be shipped out, On their Fan page people posted videos of faulty buckles, a light touch on a buckles made them come undone which were then deleted by saker admins. Saker sat on this fault and still carried on shipping out the harnesses with faulty buckles. 2 weeks later they finally let backers/customers know with an update, but down played how bad many of the buckles were. They did not pause production or shipping. The prototype buckled had not been replicated when mass producted in China.
They started on re designing the buckle to fix the fault, while still shipping out the buckles on the harnesses. They did not inform the CPS that they had altered the design of the buckles and harness that had passed the original crash testing. CPS were informed of this via a third party not by Saker. The new buckles and harness did not pass. Due to the coverup of the buckles, shipping out faulty buckles and not informing CPS of the redesign, CPS revoked their certification. Please check in with the Centre of Pet Safety to confirm this revoking

Réponse de Sakercanine
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