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Lisez les avis des autres

Noté 1 sur 5 étoiles

We have used this company several times before and never had a problem, always the correct items and delivered in the time stated. Our last order on the 7th July has still not been delivered. I have e... Voir plus

Noté 2 sur 5 étoiles

Have used company many times before and been pleased with service, their Salt prices are very competitive. Unfortunately, this last order has been problematic, I ordered a year's supply which has... Voir plus

Noté 2 sur 5 étoiles

Still waiting for delivery after 16 days. I just wanted to know when to expected delivery, but the company is not responding to emails or phone calls. They have banked my payment but I am worried I... Voir plus

Noté 1 sur 5 étoiles

I placed an order over a month ago, order not delivered. Several email and phone calls made no communication. I have asked for a refund haven’t received a reply.

À propos de l'entreprise

  1. Fournisseur d'équipements d'adoucissement de l'eau
  2. Service de déneigement

Écrit par l'entreprise

Salt, Cleaning Products & Grit delivered Nationwide. Call 0800 014 6390 or Order Online. Discounts for bulk purchase. saltandcleanz.co.uk is a division of Cleansing Solutions Limited which provides a wide range of services to the public and construction industry.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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2,5

Tous les avis

(1 160)

56 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

deliver soon

deliver soon
works well

14 juin 2024
Logo de Salt and cleanz

Réponse de Salt and cleanz

Thank you for this feedback appreciated by the team

Saltandcleanz

Noté 4 sur 5 étoiles

Have always ordered my Harvey Block…

Have always ordered my Harvey Block Salt from Saltandcleanz company. They are really good and usually deliver promptly. This time around I had to chase my order as it was over their 10 day promised period. Will strongly recommend them.

14 juin 2024
Logo de Salt and cleanz

Réponse de Salt and cleanz

Thank you for this feedback appreciated by the team

Saltandcleanz

Noté 5 sur 5 étoiles

Second time user

Second time user: great price and ultra quick delivery on my salt order = 5* after good experience last time.
I can overlook lack of warning about delivery day (I just got home and there it was on the doorstep), out of date info on the website and an absence of reply to emails

1 juin 2024
Logo de Salt and cleanz

Réponse de Salt and cleanz

Thank you for this feedback appreciated by the team

Saltandcleanz

Noté 5 sur 5 étoiles

Excellent service

The price is reasonable and the delivery is quick

12 mai 2024
Logo de Salt and cleanz

Réponse de Salt and cleanz

Thank you for this feedback appreciated by the team

Saltandcleanz

Noté 5 sur 5 étoiles

A professional, value for money company

My order for Hydrosoft Salt tablets for a very competitive price was completed in a professional manner with a very helpful driver at the point of delivery. Nothing else to add other than I will definitely be using Salt and Cleanz again!!

23 avril 2024
Noté 1 sur 5 étoiles

We had lots of problems

We had lots of problems - after the order was placed I waited 12 days and then phoned up to find out when we could expect a delivery. No phone call back. . Phoned again, same story. Phoned twice more still no reply. Sent an email and was told we could expect it by a certain date . Date passed , no delivery. Phoned again, no phone call back. And so it went on! And suddenly one day my delivery is on the front porch. Needless to say I will not use this company again. There are others and if customer service is so poor it’s easy to go elsewhere!

10 avril 2024
Logo de Salt and cleanz

Réponse de Salt and cleanz

Thank you for your time in review

We would be really pleased for some more details , please re-send to sales@saltandcleanz.co.uk and someone from our customer care, will look into for you and revert back

Noté 1 sur 5 étoiles

Complaint

Treat this as a customer compliant from a regular customer.

Regular customer but service on this occasion was very poor.

Ordered 10 bags of softener salt tablets. Delivered 9 bags of the right one but the last bag was a substutite (and was cheaper priced).

Made 3 calls now and emailed twice and still no responses. Don't return calls and emails

As a regular customer, now seriously considering buying the product from a different supplier after having ordered from the company for the past 3 years.

Don't want to waste any more time on this.

13 avril 2024
Logo de Salt and cleanz

Réponse de Salt and cleanz

Thank you for your time in review

We would be really pleased for some more details , please re-send to sales@saltandcleanz.co.uk and someone from our customer care, will look into for you and revert back

In the meantime please remove this review so we can amicably solve

Noté 1 sur 5 étoiles

No one calls you back!

Placed an order on the 6th April. Only after I placed the order they sent me a order email confirmation stating it will take 10 working days to process, had I have known this I would've placed an order at a later date. I'm not available to take the delivery Thursday or next week. I have called the company 4 times and sent a Urgent email, but still no response! Now I'm having to go through my bank. Poor customer service. Not even worthy of 1 star!

11 avril 2024
Avis spontané
Logo de Salt and cleanz

Réponse de Salt and cleanz

Hello have you any more details so we can investigate

Noté 1 sur 5 étoiles

Unprofessional

Last time i ordered with them i had a massive delivery problem they were unwilling to acknowledge so i wrote a bad review… i gave it another go as i didn't have any problems before… they just cancelled my order… talk about childish behaviour…

25 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordered Harvey’s salt blocks again …

Ordered Harvey’s salt blocks again from Salt and Cleanz as they have the best deals even when you add delivery charge. What I didn’t expect was delivery the same day! Literally 2hours after I placed the order it was on my doorstep which was totally unexpected as the driver just happened to be in the area with stock in the van! Amazing service and the best price around…thank you!

25 mars 2024
Avis spontané

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