Sarah's Flowers Avis 

1 688
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Completely happy with the ease of ordering, the floral arrangement was exactly as portrayed on the website and it was delivered on time. Happy with the overall service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered flowers from another company prior to my Mums funeral a week in advance. They rang me on the day of delivery to say thay don't have those flowers and they will make something else. Obviousl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I live in New Zealabd and first time I bought things online but I really want to.send flowers to my daughter on her birthday just to put smiles on her face They follow my instructions i can not tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After disappointment from last delivery, Sarahs Flowers followed up on my review very promptly with phone calls and emails, apologising and offering to make up for the disappointment. Today, they did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Boutique de cadeaux
  3. Fleuriste

Écrit par l'entreprise

Sarah's Flowers delivers fresh flowers Australia Wide. We offer same day delivery for orders placed before 2pm! Call us on 1300 448 335.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(1 688)

184 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Very Disappointing

My sister in Canada ordered an ‘Outback Posy’ for my birthday. When they were delivered on Friday they lacked vibrancy and now 2 days later they are basically colourless. Of course, it’s awkward to complain about a gift but I will relay to her that this company should not be on her list going forward. In the past I’ve received similar native bouquets which have lasted weeks - some stems I kept for years. 😞

24 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Funeral flowers

Sarah did my flowers for my son's funeral, they were absolutely beautiful and the lowest price, I highly recommend Sarah I'm extremely impressed and 100% happy, delivery was exactly on time and the service was second to none, I would never go anywhere else now.

23 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Angela - we are so grateful to hear we were able to help out during this time. Please always feel welcome to reach back out if we can ever be of assistance again in future. Please take care!

Noté 1 sur 5 étoiles

Extremely disappointed

Extremely disappointed. Arranged $185 bunch of flowers to be sent to my wife at work as she was retiring after 35 years. Asked for an early delivery and was told unavailable. Sarah’s advised it was guaranteed to be delivered by 5pm as it was a workplace. Wife finished and left at 5.30pm without any delivery of flowers as promised!! Will be seeking a refund

25 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thank you so much for taking the time to pass on this feedback, David. I'm so incredibly sorry to hear of your experience and that your gift was not received for such an important occasion. This is absolutely not up to our usual standards and I would love to follow this up further with you urgently. I have located your order and will arrange for one of our friendly team to reach out directly. Our deepest apologies again. I hope you're keeping well!

Noté 1 sur 5 étoiles

Absolute rip off better value from Woolies or Coles

I paid $136 for a box arrangement for my friends birthday. I was so embarrassed when she sent me a photo of the arrangement. It looked like it came from Woolies or Coles - terrible!! I called to complain and was told it was exactly what I ordered and offered a $15 refund or $20 off my next order. I will never ever use Sarah’s flowers again - whoever they contract to do their arrangements in Canberra should be ashamed!!

23 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thank you so much for taking the time to pass on this feedback, Christine. I'm so sorry to hear of your experience and how this order was handled. We take all feedback very seriously so I would love to follow this up further with you urgently. I have located your order and will arrange for one of our friendly team to reach back out. Our sincerest apologies again. I hope you're keeping well!

Noté 5 sur 5 étoiles

Wonderful 'same day' flower delivery

Beautiful flowers with guaranteed same day delivery before 5pm.

Have never been let down or disappointed.

23 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thanks for your lovely review, Ruth - we are so happy to hear you've had such great experiences with us and can't wait to assist you again next time :)
Have a wonderful day!

Noté 5 sur 5 étoiles

COMPLETELY HAPPY WITH THE OVERALL EXPERIENCE

Completely happy with the ease of ordering, the floral arrangement was exactly as portrayed on the website and it was delivered on time. Happy with the overall service.

23 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Hi Wendy, we're so happy to hear that your experience with both our service and products was excellent. We appreciate you sharing, and wish you a wonderful day ahead!

Noté 3 sur 5 étoiles

My order was incorrect

My order was incorrect. I order native posy, the ribbon, small chocolates and the knitted bear. The other bear was delivered. I paid for more expensive bear and cheaper bear was delivered.

19 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Hi Maxine,
Thanks for reaching out!
I am so sorry to hear the wrong bear was delivered. I can see our team has since been in touch and refunded you, however I will ensure we reach out again and improve your experience.
Take care!

Noté 5 sur 5 étoiles

Excellellent reliable service and good…

Excellellent reliable service and good tracking

14 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thank you for your kind feedback. We’re pleased to hear you found our service reliable and the tracking helpful.

Noté 5 sur 5 étoiles

Very responsive

Very responsive, high quality of good

10 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for your awesome review!

Noté 5 sur 5 étoiles

I live in the U.K

I live in the U.K, my Sister lives in Oz. Needed to find a florist who would deliver to Belgrave. Found Sarah's on line. Interflora from the U.K to Oz is way too expensive. Flowers arrived on time, easy to pay and sister over the moon

7 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for your kind review, Coral - we are so happy to hear you had such a great experience with our service and that we were able to help spread your love from afar! Please always feel welcome to reach out if we can ever be of assistance again in future :)
Have a fantastic day!

Noté 5 sur 5 étoiles

Excellent

Customer is excellent from start to finish.

6 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for your kind review, Michelle - we are so happy to hear you had such a great experience with our service! Please always feel welcome to reach out if we can ever be of assistance again in future :)
Have a fantastic day!

Noté 5 sur 5 étoiles

After disappointment from last…

After disappointment from last delivery, Sarahs Flowers followed up on my review very promptly with phone calls and emails, apologising and offering to make up for the disappointment. Today, they did not disappoint, and as promised, a beautiful bunch of flowers was delivered to my daughter for her birthday. Thanks Sarahs Flowers, my faith in you has been restored.

3 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thank you so much for giving us the chance to make things right. We’re so happy to hear your daughter loved her birthday flowers! 💐

Noté 1 sur 5 étoiles

Pathetic

Delivered to the wrong address
Person who recieved it had to deliver it themselves as the address was printed clearly on the card.
I have used this compamy for many years without a problem.
This time the flowers delivered had about 5 flowers in it and some green folage
This cost me $160 + delivery, to say it was pathetic would be an understatment
I went to Coles that night and paid $35 and got aprox 20 flowers in the bunch a better deal by far.
I'll never use Sarahs flowers again.
I thought this was some kind of joke, it was so pathetic.

1 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Hi Rob,
Thank you so much for taking the time to pass on this feedback. We're so incredibly sorry to hear of your experience and the disappointment caused. This certianly doesn't sound up to our usual standards at all! We take all feedback very seriously and would love to follow this up further for you urgently. If you can possibly provide the 5 Letter Order Reference for this delivery, I will arrange for one of our friendly team to reach out directly. Our sincerest apologies again for this experience. I hope you're keeping well!

Noté 5 sur 5 étoiles

Great Service

I live in New Zealabd and first time I bought things online but I really want to.send flowers to my daughter on her birthday just to put smiles on her face
They follow my instructions i can not thanks them enough , your service is great and highly recommended to all my friends thank you so much for helping me

1 septembre 2026
Avis spontané
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Réponse de Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Mary - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

Noté 1 sur 5 étoiles

Disgusting Flowers

I have always raved about how good Sarah's flowers are however my last order was absolutely disgusting. Flowers were not as ordered and half were actually well passed their use by date I ordered the "Pastel Pink" but weren't't even pink. Also had problems with a previous order with flowers not being delivered to front door and were found
three days later by chance.
I won't be using them again. I would love to know who the florist was they used ink Richmond Victoria as they should not. be in business.

27 août 2026
Avis spontané
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Réponse de Sarah's Flowers

Hi Helen,
I am so sincerely sorry to hear you were disappointed in the service and the flowers. I would love to further look into this and improve your experience. I have been unable to locate your order from your name. Would you be able to kindly respond to this message with your 5-letter reference code?

Noté 5 sur 5 étoiles

I ordered flowers from another company…

I ordered flowers from another company prior to my Mums funeral a week in advance. They rang me on the day of delivery to say thay don't have those flowers and they will make something else. Obviously that wasn't suitable. Went through Sarah's flowers straight after their call and Sarah's flowers did in 4 hours what this other company couldn't in a week. Thankyou so much. Saved ruining my mothers funeral.

24 août 2026
Avis spontané
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Réponse de Sarah's Flowers

Thank you so much for sharing this with us. We’re truly honoured we could help during such an incredibly difficult time.

Noté 5 sur 5 étoiles

Quick and easy to order online and…

Quick and easy to order online and tracking and delivery excellent

24 août 2026
Avis spontané
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Réponse de Sarah's Flowers

Thank you so much for your lovely feedback! We’re delighted you found the online ordering quick and easy, and that our tracking and delivery service met your expectations.

Noté 1 sur 5 étoiles

Ordered Flowers on 20th August for…

Ordered Flowers on 20th August for delivery on the 22nd for my Mothers 90th Birthday the 23rd. Its now the 24th and still no delivery or correspondence from the company.

22 août 2026
Avis spontané
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Réponse de Sarah's Flowers

Hi Mark,

We’re really sorry for the experience you’ve had, especially as these flowers were for your mother’s 90th birthday. This is certainly not the level of service we aim to provide, and not our usual process.

We completely understand your disappointment. We’ve since been in touch, issued a full refund and arranged for a fresh bouquet to be redelivered. We sincerely apologise for letting you down on such an important occasion.

We really appreciate the feedback!

Noté 5 sur 5 étoiles

Website was clear and easy to use

Website was clear and easy to use, ordering process was simple and the product was delivered the same day as promised.

20 août 2026
Avis spontané
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Réponse de Sarah's Flowers

Thank you so much for your lovely feedback! We’re delighted you found our website and ordering process clear and easy to use. 💐

Noté 5 sur 5 étoiles

Seamless

Seamless! From the ordering to the communication. The flower arrangements are magnificent.

23 août 2026
Avis spontané
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Réponse de Sarah's Flowers

Thank you so much for your wonderful feedback! We’re thrilled to hear everything was seamless from ordering through to communication.

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