Sartoro Avis 

As a member of the wedding party, it was easy for me. I just had to follow the link that was provided, and the suit were queued up with all the selections. The original pictures that I provided weren’t the best, but the tailors worked with me to get better pictures and also accurate measurements with good instructions. The suit ended up fitting great. It was comfortable while being form fitting and not baggy. Also, a nice touch was the accent thread color on a couple buttons for the shirt that I added on to the order (matching the unique suit color). Overall, I had a good experience!

Great quality, quick delivery, great customer service. The team was very communicative every step of the way. The suit came out great and fit great as well. Will be returning.

Sartoro was great from start to finish, making suits for my entire wedding party!

Highlights:
- The customer service provided by Jordan was excellent.
- The discounts made everything very affordable.
- They were able to tailor for women's bodies with some extra measurements.
- The suits arrived in a timely fashion.
- If the suit isn't right, they cover alterations up to $65.

It truly amazes me that you can give some measurements and a company across the world makes a tailored suit to your liking. Will be using them again if I need suits in the future!

I was apprehensive about ordering a custom suit solely by providing measurements online without any direct contact with a tailor. The suit I received from Sartoro blew those apprehensions out of the water.
The process of placing my order using the forms and instructions on their website was user-friendly well beyond the norm and I never had to puzzle over what I was being asked or how I should proceed.
The end product far exceeded my expectations in quality of materials, workmanship, and fit. I am just exceptionally pleased with every aspect of my purchase and will certainly return to Sartoro for tailored garments in the future.

As someone who values a sharp and tailored appearance, I recently turned to Sartoro for custom suits and a bamboo shirt. My overall experience was largely positive, though not without a few hitches. Here’s a detailed breakdown:

**Customer Support:**
Excellent service is the backbone of any great company, and Sartoro doesn't disappoint. Their customer support team is proactive, responsive, and very helpful with any questions I had. They made the process smooth and pleasant.

**Website Usability:**
Ordering from Sartoro’s website was straightforward. Providing measurements and fitting details was user-friendly, which I particularly appreciated as a first-time customer.

**Material Quality and Selection:**
Sartoro offers a commendable range of cloth choices, and having samples available upon request really helps in making an informed decision. The materials feel premium and are exactly what I expected.

**Return and Alterations Policy:**
The company maintains a fair return policy and alterations approach, which gives peace of mind when ordering. It's clear they strive to ensure customer satisfaction.

**Product Fit and Quality:**
I ordered four suits in total. The first two suits fit perfectly—truly a testament to Sartoro's tailoring skills. However, the pants on the other two suits were tight in the leg and crotch area, which was a bit unexpected. I consulted two different tailors, and unfortunately, they mentioned that there wasn’t much that could be done to adjust these areas significantly.

Additionally, I ordered a custom bamboo shirt. While the material and craftsmanship were top-notch, the fit was unusually tight across all areas. It's wearable now, but any slight change in my body size could render it uncomfortable. This experience suggests that Sartoro might favor a tighter fit, so it might be wise to discuss preferences explicitly for those who prefer a bit more room.

**Conclusion:**
Despite the issues with some of the fits, my experience with Sartoro has been largely positive. They offer quality materials, excellent customer service, and a user-friendly website. However, I would recommend being extra precise and possibly consulting with their team about fit preferences, especially if you lean towards a looser fit. Would I order again? Yes, but I’d communicate more specifically about my fit expectations.

Impressed with the fit. Was a little skeptical but it fit PERFECT

5 star all around. The fit is as good as it gets!

The fabrics are great. You’ve gotta be smart enough to know what you’re buying and the look you want for the upcoming event.
The linings are wonderfully tailored.
Their online measurements is fairly spot-on and when they question something they let you know! Literally measure twice, cut once.
The customer service at so many levels is bar none the best. So communicative back and forth that is accretive to an enjoyable experience not normally associated with a box store trying to do it online, but so much less expensive than a custom tailor domestically.
They have “the formula”.
Definitely worth a third jacket.

Product as described, quick turnaround, great experience

My fiancé and I could not be happier with our custom-made shirts! They fit perfectly and we didn't even need to leave our house. The online consultation with Andy was quick, easy, and painless! The website measurement portal was intuitive. The tailor had just a few follow-up clarification questions and was very easy to work with. It didn't impede the timeline at all. Now we are ready for wedding day!

Sartoro took the time to take my measurements and educated me on how to take my measurement by myself! Great service, swift responses and the suit was awesome. High Quality and fit me perfectly! Will definitely be ordering more suits!

First of all, I'm a Mascish human and I was afraid of suit shopping. This experience was the perfect mix of not having to try anything on and getting exactly what I wanted. The color is perfect, the measurements are perfect, and everything fits perfectly. After my initial measurements were sent in they did email me back (right away) and get additional pictures. Because of that, it was exactly how it needed to be. I can't wait to wear this on my wedding day and get some custom pants and jackets for the future!

Extremely comfortable, perfect fit. This is my second suit. I asked for a number of alterations (boot cut, athletic cut vs slim fit) and they were very accommodating. I like the customization that you can do to truly make it your suit.

Process has been incredible from start to finish. Working with an actual human being, designing a sweet looking suit, filling out the fit profile, and receiving a very high quality, perfectly fitting garment right out of the box? Hard to believe, but it happened to me.

Could not recommend Sartoro more.

I ordered two Sartoro suits on recommendation from a friend. There were a ton of options to choose from and I loved how easy it was to customize and add personal touches. The suits turned out even better than I expected—the quality is amazing, it fit so well and at such a great price point. This blows Suit Supply out of the water. Will definitely be ordering again.

I ordered a suit for my husband for Christmas. The suit is beautifully made, the fabric gorgeous, but the fit was off a bit, and so we have to have the jacket altered. The support team at Sartoro helped us every step of the way, giving us store credit and also credit for a next order, which we will do for sure. We recommend Sartoto for the quality of their suits and for their terrific customer support.

Had a great experience utilizing Sartoro to buy a suit for my upcoming wedding in February. The online tailoring system was very easy to follow and the questions sent by the tailor after I submitted my measurements were easy to answer. After receiving my suit, I took it to a local tailor for some minor adjustments and Sartoro sent me a reimbursement for more than half of the tailoring bill. Everyone that I spoke to from Sartoro were pleasant, helpful, & prompt with their responses. I would recommend shopping at Sartoro if your in need of a suit for any upcoming occasion.

Sartoro made me an absolutely amazing suit for my elopement. Super stylish! Crazy comfortable. All in all it was a perfect suit and experience.

I 100% recommend Sartoro!!!

I recently had the pleasure of engaging with Sartoro for a custom design, and I must express my utmost satisfaction with the outstanding customer service I received. From start to finish, the experience demonstrated a remarkable commitment to service, attention to detail, and a willingness to go above and beyond. Jordan Allen has been my customer service representative from Day 1 and has provided guidance, perspective, and consistency every step of the way.

The journey began with a seamless and user-friendly online platform that allowed me to easily communicate my ideas for a custom-designed garment. Sartoro’s website not only provided a variety of design options but also offered a user-friendly interface that made the customization process enjoyable and straightforward. From the initial call to discuss my vision, the samples and even fixing and replacing an item I messed up during the ordering process, I have always felt taken care of.

What truly set Sartoro apart was the personalized attention I received from their customer service team. I was impressed by their responsiveness and genuine interest in ensuring that my vision for the custom design was fully understood. The team went above and beyond to address my queries, offering insightful suggestions and guidance throughout the design process.

The commitment to service was further exemplified by the timely and transparent communication regarding the status of my order. I appreciated the regular updates on the production timeline, which added a level of assurance and demonstrated Sartoro’s dedication to keeping customers informed.

Upon receiving the final product, I was genuinely delighted with the craftsmanship and attention to detail. The custom-designed garment exceeded my expectations in terms of quality, fit, and aesthetic appeal. It was evident that Sartoro not only valued my business but also took pride in delivering a product that reflected their commitment to excellence.

What truly stood out was an unexpected and thoughtful gesture from Sartoro following up was a correspondence to ensure all items were received, were properly fitted, and were exactly what I had envisioned. This small but meaningful touch demonstrated a level of care and appreciation for customers that is rare to find in today's business landscape.

My experience with Santoro was nothing short of exceptional. Their commitment to service, dedication to custom design, and willingness to go above and beyond for their customers have undoubtedly earned my loyalty. I wholeheartedly recommend Sartoro to anyone seeking not only high-quality clothing but also a customer-centric experience that sets them apart from the rest.

Thank you, Sartoro, for making my custom design journey a memorable and enjoyable one.

Excellent Support. The product is about what you would expect for the price. I had to have some alterations done, which was a quick and easy process to get the alterations refunded. We got these suits for our wedding party and the price came in just a bit higher than what a rental was going to be. Definitely something I can get some more use out of.

Sartoro did a great job tailoring the suits for my five groomsmen, myself and my dad for my wedding day. The staff at Sartoro were generous with their time, kindly answering my questions and providing recommendations. The materials felt great, the tailoring was spot on and the photos turned out great.