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Lisez les avis des autres

Noté 5 sur 5 étoiles

We ordered a suit for my husband and the quality is great, the design is great and the customer service was excellent! There were some adjustments that needed be done and Andy and the team made sure t... Voir plus

Noté 5 sur 5 étoiles

I started out looking for a purple suit for my wedding and thankfully Sartoro popped up in the search. I ordered the eminence purple suit and it is an amazing looking suit. It was likely my fault with... Voir plus

Noté 5 sur 5 étoiles

Great experience ordering my linen wedding suit from here! Customer service had good follow ups, double checked the measurements when the site glitched to make sure everything was correct. The measu... Voir plus

Noté 5 sur 5 étoiles

I've been fortunate to have custom tailored dress pants and wear top brands like Hugo Boss right off the rack. THESE ARE THE BEST DRESS PANTS I HAVE EVER WORN. Hands down. No question. Quality fabric... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour hommes
  2. Tailleur sur mesure
  3. Boutique de tenues de soirée
  4. Tailleur pour hommes
  5. Magasin de vêtements grandes tailles
  6. Magasin de smokings

Écrit par l'entreprise

Custom suits, tuxedos & formalwear - design yours online with our 360 configurator tool and get measured in a minute with our Digital Tailor. We guarantee a great fit, if anything is off, we'll cover the cost of alterations or remake the garment, free of charge. Over 120 fabrics to choose from, over 100 customization options and the ability to go even more bespoke with our Sartoro Select program. Group discounts available for parties of four or more.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(193)

28 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Good service, good jacket, buy slacks elsewhere

I had no problem with the customer service and the suit is OK. Great material and I like the jacket. It fits very good and is correct length and sizing. The pants are not my style. I sent in my measurements and they feel like I'm wearing skin tight leggings that I can barely move in let alone sit down without feeling like I'm going to blow the seams out. I actually bought a different pair of slacks from Mens Warehouse to wear after the wedding for the reception. I took these to a tailor and there is barely enough material left to bring them out so I didn't bother. When asked why they were tight, thats just the way they are supposed to be. So, in short, great job on the jacket but wouldn't recommend the pants. Just not my style of slacks.

10 décembre 2022
Avis spontané
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Réponse de Sartoro

Thanks for your review, Walt. We cover alterations and remakes whenever the fit isn't just how you want it to be. Pants should have enough room to be comfortable. Our team would be happy to support getting that resolved for you. Fit issues on first orders can occasionally occur depending on the measurements received and individual fit preferences, but we will always work with you to correct any issues!

Noté 4 sur 5 étoiles

Custom wedding tux

The experience of using Sartoro for my wedding outfit was (mostly) great. I absolutely love my tux and the ability to work with the Sartoro team to find a custom color/fabric was a huge plus. I still look back at the wedding pics and love the way I looked in my tux. It is a great quality tuxedo that I plan to keep for the rest of my life.

My best man also ordered a tux through Sartoro and was less happy with his experience. While the tux looked great in the end, when it was originally delivered it did not fit him well. I'm pretty sure he did the automated sizing option rather than inputting manual measurements. I suspect that he just answered some of those automated sizing questions poorly, because I also used the automated sizing option and it worked great for me. Either way, he ended up having to get the tux resized/hemmed with a tailor, which added some stress and extra cost.

Overall, I definitely recommend Sartoro. If you go with the automated measurements option, have someone close to you double check your answers about your body type/shape.

1 décembre 2022
Avis spontané
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Réponse de Sartoro

Thanks for the review Andrew. You are correct that fit issues on first orders can occasionally happen if Fit Profile inputs are not correct or if there are unique fit preferences, but we'll always do our best to correct any issues and cover the cost of alterations. Congrats again on your wedding and we wish you all the best!

Noté 5 sur 5 étoiles

The suits were amazing especially the…

The suits were amazing especially the emerald green color couldn’t find it anywhere else. It was exactly what we were looking for. We are so happy with the service and the quality of the suits. If any of my groomsmen had an issue with the suit, they fixed In a very timely manner . I’ve recommended it to multiple people getting married this year.

24 juin 2023
Avis spontané
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Réponse de Sartoro

Thanks Marshall! We love the emerald green too! Was a pleasure working with you to get you suited up for the big day.

Noté 5 sur 5 étoiles

Great customer service. Excellent product

First and foremost the customer service was incredible. It made for such a great experience overall. I worked with Andy and he was incredibly helpful despite my changing demands. I ended up with a coat that I love and is very high quality. I would recommend Sartoro to anyone looking for wedding or formal/slightly informal attire.

Awesome all around.

8 novembre 2023
Avis spontané
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Réponse de Sartoro

Thanks JB! We're always happy to help and glad to hear you love the coat!

Noté 5 sur 5 étoiles

Sartoro was one of a couple places that…

Sartoro was one of a couple places that I was putting research into for a custom suit for my wedding coming up and man am I glad that they’re who I went with. The entire process has been filled with amazing communication and the suit I’m ending up with is better than I could’ve imagined

27 novembre 2023
Avis spontané
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Réponse de Sartoro

Thanks Damian! We appreciate the kind words!

Noté 5 sur 5 étoiles

Sartoro. Superior Quality, Bespoke Feel, Exceptional Service.

I work in a dynamic corporate setting where presentation and professionalism are key - so I have consistently relied on Sartoro for my sartorial needs. My first encounter with Sartoro's exemplary craftsmanship was during our wedding, where all my groomsmen and I were outfitted in their suits. The elegance and quality of Sartoro's designs were so impressive that one of my groomsmen became a customer himself.

At work, my attire exclusively comprises Sartoro suits, complemented by a matching vest, tie, dress shirt, and a tastefully selected pocket square. This ensemble has garnered me numerous compliments from colleagues, earning me the nickname 'Mr. Dapper' around the office. The consistent recognition I receive is a testament to the refined aesthetics and impeccable tailoring of Sartoro's garments.

Engaging regularly with our executive leadership team necessitates not only a sharp mind but also a sharp appearance. Sartoro has been instrumental in enhancing my professional image, providing attire that resonates with confidence and comfort. It's not just about looking good; it's about feeling empowered to perform at my best. This is why Sartoro remains my preferred choice for professional attire.

29 juin 2023
Avis spontané
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Réponse de Sartoro

Thank you Mr. Dapper! :-) Glad to help get you suited up for the big day and beyond!

Noté 5 sur 5 étoiles

Consistently Exceptional!

"I have previously purchased two suits from Sartoro and have just placed an order for an overcoat. Every experience with Sartoro has been superb, from perfectly fitting suits to exceptional customer service. I highly recommend them and eagerly look forward to receiving my new overcoat!

24 novembre 2023
Avis spontané
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Réponse de Sartoro

Thank you Logan! We appreciate the kind words!

Noté 5 sur 5 étoiles

Way better than expected

Jordan kept in contact and made sure we got my measurements perfect and when the suit came in it was way better than I thought it would be. The material is very comfortable and nice, and the fit was absolutely perfect which I was worried about when I ordered a custom suit online. Definitely getting another suit for my wedding from here.

1 novembre 2023
Avis spontané
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Réponse de Sartoro

Thanks Giovanni! We look forward to helping get you suited up for the big day :-)

Noté 5 sur 5 étoiles

Excellent quality and customer service.

The fabric used is better than I expected. Fit was 90% accurate with only minor tailor adjustments needed. Reimbursement for the tailoring fees were applied promptly. Customer Service is excellent. Response time was less than 24 hrs. Some responses were under a hour. Definitely will be buying another suit from Sartoro again.

17 octobre 2023
Avis spontané
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Réponse de Sartoro

Thank you Tran! We appreciate the kind words :-)

Noté 5 sur 5 étoiles

Tailoring was perfect

Tailoring was perfect, quick and looked great! Even when I made a mistake in the order they happily fixed it. My groomsman and I looked great at my wedding and would recommend Sartoro in an instant in the future.

1 septembre 2023
Avis spontané
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Réponse de Sartoro

Thank you Mike! Was a pleasure suiting up you and the groomsmen for the big day!

Noté 5 sur 5 étoiles

Custom Suits Fit Well

I’ve purchased suits before and these are the best-fitting suits I’ve ever owned. I had two custom-made suits and you could tell they were made for me. The shoulders fit perfectly. They had a nice taper at the waist. And the pant legs were clearly made to my legs. It was clearly not too big nor too small. I also messed up and ordered the wrong vent option and they fixed it easily with no issue. My ONLY feedback would be to provide suit hangers with the suits. I'd rather have the hangers than the garment bag. I'd also love to see stretch material (maybe you have it and I just missed it), but stretch seems to be the new trend I'd like to try. Overall I'm satisfied and would purchase again.

1 novembre 2023
Avis spontané
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Réponse de Sartoro

Thanks Matthew! Glad to hear you love the fit. We'll work on the hangers, and stretch materials are now available!

Noté 5 sur 5 étoiles

customer service excellence

I was in a time crunch to get a specific pair of pants ordered and I reached out to Sartoro customer service to see if I could expedite my order and Tessa was very responsive and helpful!

26 octobre 2023
Avis spontané
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Réponse de Sartoro

Thanks Andrew! Glad we were able to help you get those pants in time :-)

Noté 5 sur 5 étoiles

Superior Customer Service for a Superior Experience

I decided to leave a review as many may be skeptical about buying a suit online. Especially if you are like me and a difficult fit (former bodybuilder), and everything I have purchased in the past had to be custom-tailored.

I have actually made three purchases from Sartoro. I bought two pea coats last year, and they were fantastic. I got so many comments on how nice the coats were and at less than half the cost of the other ones I looked at. When I got my jacket, the fit was perfect.

I bought a suit this month, and despite taking my measurements twice, it just didn't fit right on me -- again, my proportions could be more precise. I reached out to Sartoro at 9 p.m., and I had a response from them by 11 p.m. I was surprised by this as it usually takes 48 hours for most places to contact me back.

Not only did Tessa contact me within two hours of my initial inquiry, but by midnight, the new suit was already being processed in their system.

One other point I would like to add is that I only have ten days until a wedding I was going to wear the suit to, so I was sure it was not going to arrive in time, but Tessa put the order in for RUSH production and delivery, and I should have it in just a few days.

The thing I love most about Sartoro is its custom suits with an intimate experience. Tessa and I developed a relationship through the correction process and it felt like I had a tailor in my living room. helping me get things right.

5 octobre 2023
Avis spontané
Logo de Sartoro

Réponse de Sartoro

Thanks Rees! We appreciate the kind words. Has been a pleasure helping get you suited up :-)

Noté 5 sur 5 étoiles

Exactly what I need!

At first I was a bit skeptical if they would be able to make a perfectly fitting suit without seeing a tailor in person.

But thankfully I got surprised and everything was just perfect.

The quality of their fabrics is amazing, and I will be placing my third order soon. This time I'm going to buy some shirts for work, and I'm already pretty confident that they will be as good as I expect.

Thank you Sartoro - I got a lot of compliments from my colleagues!

15 septembre 2023
Avis spontané
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Réponse de Sartoro

Thank you! Happy to help and glad to hear about all the compliments :-)

Noté 5 sur 5 étoiles

By Far the best1

By Far the best shirts, pants and of course suits I every had.
And At the same time, the price was more than fair!
I will definitely buy again.

21 août 2023
Avis spontané
Logo de Sartoro

Réponse de Sartoro

Thank you Maxime!

Noté 5 sur 5 étoiles

The 1-to-1 really fixed everything.

Initially, I was skeptical. Pants didn't fit right, and I had to have them tailored. Shirts, vests, and jackets seemed to fit very well. I ended up buying a bunch of shirts, but was hesitant about buying other pants. However, I met with Andy on a 1-to-1 consultation, and he was able to make substantial adjustments and immediately had new pants made and sent to me. They fit great, and I'm very happy with the outcome. Overall, I would highly recommend this company and especially a 1-to-1 consultation if the fit isn't perfect.

I'm definitely no expert on fashion or fit, but I've had a few fully custom suits made which cost more than $6k each from private tailors, so I have at least some experience in the field. In comparison, Sartoro prices are very reasonable, the clothes fit nicely, and surprisingly - it's faster than the private custom tailor.

16 août 2023
Avis spontané
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Réponse de Sartoro

thank you Matthew! It was a pleasure helping get you all sorted with your fit!

Noté 5 sur 5 étoiles

I love my custom suit from Sartoro

I love my custom suit from Sartoro, the color is perfect and ordering is simple! My suit needed a couple of small alterations to make it fit perfectly and the Sartoro team was easy to work with. They helped me dial in exactly what alterations I needed and covered the alteration cost. It fits great and looks great!

25 juin 2023
Avis spontané
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Réponse de Sartoro

Thank you Kyle! We appreciate the kind words :-)

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