Wandsworth Sash Windows Avis 

504
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just had a single sash window replaced in our living room, and the difference is incredible. There are no more draughts, and the new window looks perfectly in keeping with the original style of the ho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wandsworth Sash Windows did a great job of fitting a hardwood sash for us. The process was very smooth and the staff were attentive and updated us frequently; and the fitting was done with care and at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a new set of French doors installed by WSW and they’ve completely lifted our living space. The craftsmanship is beautiful, solid, smooth, and finished in a perfect satin tone that matches our i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic experience - highly recommended. We had a Victorian sash window fully replaced with a double-glazed version and you would never know the difference to look at it. The finish is immaculate an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'installation des fenêtres
  2. Fabricant de portes
  3. Fournisseur de portes
  4. Magasin de portes
  5. Menuisier

Écrit par l'entreprise

At Wandsworth Sash Windows, we began life solely supplying sash windows in the South West London area. We have since expanded to cover the whole of London and the home counties, supplying casement windows, front doors, French doors, bi-folding doors and much more.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

504 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(504)

32 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really liked the design of my new sash…

Really liked the design of my new sash windows. They were quick to respond and fit my new windows. Highly recommend to anyone looking to renew or replace windows. Professional and friendly from start to finish.

26 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Had a new front door fitted recently by…

Had a new front door fitted recently by Wandsworth Sash Windows. The door looks marvellous. Really great quality. So pleased with it. Makes such a huge difference because the previous one was faulty and tatty. I can’t stop looking at my new front door!

10 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Excellent, both in the quality of work done and customer service. A minor problem with one window was fixed very quickly with no fuss.

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

A great job.

We had all the windows on a Victorian house replaced, and we are delighted with the result. Beautiful and functional. In most cases we kept the old frames, which WSW refurbished. There was an issue with some of the paint finishes, as the work was done in wet weather, but WSW re-painted everywhere when this was pointed out, without a quibble. Happy to recommend.

4 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy customers!

We just had WSW over to complete a couple more windows for us and once again they didn’t disappoint. The fitters went above and beyond to make sure our expectations were met. Thanks so much to the team, looking forward to the next phase already!

3 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

_Fantastic service by Wandsworth Sash…

_Fantastic service by Wandsworth Sash Windows. Had a number of windows replaced in my home in Hackey. They look excellent, the fitting team was really helpful and informative, they even did a bit of extra work for me!! Would recommend

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Refurbished sash windows

Wandsworth Sash Windows have just finished refurbishing and draught proofing my sash windows and am really happy with the job. They didn’t push me towards the more expensive option of completely new windows. And they teamed with Cheam Leaded Lights to repair the stained glass who also did a fantastic job - a good partnership. The fitters left the room clean and tidy and came back a few weeks later to fix a small problem so was pleased with the after sales support too.

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing!!!

Very accurate and meticulous about measured survey, great service and amazing fitting! They are reliable, efficient and professional. I strongly recommend Wandsworth Sash Windows if you need to replace your timber windows and doors.

15 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

Avoid

I'm giving 2 stars rather than 1 as they - on paper at least - demonstrated a willingness to put things right. However the fitters we had (many over the months) were ill prepared and demotivated (probably why we had so many). We found management arrogant - they never bothered to visit the site despite many problems and didn't read / trust what we - the customer - were telling them (they invariably eventually conceded we were right). I cannot recommend this company, our experience was very poor.

13 mai 2024
Avis spontané
Logo de Wandsworth Sash Windows

Réponse de Wandsworth Sash Windows

Hello there. We are sorry that you had this experience with us. We have spent the last couple of weeks trying to establish who you are so we can get into direct contact and talk to you so we can understand more about your experience, see if we can make things right and also learn lessons from it. As present we have been unable to identify you in order to speak.

We are always happy to visit site in order to go through works with our customers. We are therefore unsure how the opposite has come across in this instance, if we had the information on who you are then we could answer this better.

We are here to help anytime should you wish to contact us directly.

Kind regards
Wandsworth Sash Windows

Noté 5 sur 5 étoiles

Wandsworth sash windows

Wandsworth sash windows, replaced my windows with extreme care and attention . I couldn’t ask for more a very professional outfit would use again and highly recommend.

21 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great job

Great job, very happy overall. The whole process was smooth from start to finish. There was some outstanding work left at the end of the final of installation at my London property, but this was dealt with swiftly and without any hassle. Thanks again to the WSW team.

18 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Friendly and professional

WSW fitted new windows at our house and did a great job. All the staff and fitters were very friendly and professional, and they were in and out in no time. Would definitely recommend to anyone else.

19 avril 2024
Avis spontané
Noté 2 sur 5 étoiles

Poor customer experience - questionable integrity

Replaced two sash windows which are fine but managed to touch up the windowsills and surrounds in the wrong colour. The paint was wet when I signed off the job so I didn’t realise the mistake.

They offered to repaint with me paying half the cost, despite this being their mistake, and are relying on my rooky error, of signing the job off before I was sure it was ok, to fight my dispute. This in spite of the paperwork disclosed during the dispute admitting a poor colour match.

I hope that their greed was worth it. I will be going elsewhere for my next project.

24 janvier 2024
Avis spontané
Logo de Wandsworth Sash Windows

Réponse de Wandsworth Sash Windows

Hello. We are sorry that you feel this way about our service, particularly as you are a repeat customer.

Your concern is that the paint finish does not exactly match the Farrow & Ball elsewhere in your property. As noted on our order specification we cannot use direct paint brands, but we use colour matched versions so that we can use them in our spray machines in our workshops. This is the reason why there might be a slight discrepancy between the paint on your windows and elsewhere in your property.

We did not want to penalise you for this and so we offered to completely repaint with Farrow & Ball, going halves on the labour cost only for this. You rejected this offer and did a credit card chargeback. The chargeback decision was independently ruled in our favour by the card issuer. Shortly after this decision we received this online review.

We would still like to leave things in an amicable manner so our offer to go halves on the labour cost of painting remains on the table. If you wish to proceed with this or if you would like to discuss anything else, please feel free to contact us anytime.

Thanks
Wandsworth Sash Windows

Noté 5 sur 5 étoiles

Professional service

Had all my windows replaced some years ago, Wandsworth Sash Windows were great to deal with and the windows have been perfect. I’ve a problem with one now that needs repairing - out of warranty - and they’ve offered to do it free of charge which is fabulous. Highly recommend

15 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Repair our of guarantee

Repair our of guarantee.

I had a double glazed window installed about 9 years ago, and recently it has started to stick and become impossible to open. In spite of the fact that their guarantee has expired, WSW have offered to fix it free of charge, which I think is very good of them.

12 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy with my new sash windows

Very happy with my new sash windows - they look great..!
Well explained process with good communications all the way through.
The team are very friendly and communicative and respond to any questions /concerns quickly and effectively.

19 janvier 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus