Son un estafadores NO COMPREN AQUI, no te llega el pedido y se quedan con tu DINERO!!!! no responden e-mails ni nada no hay forma de contactarlos, si no quieres perder el dinero y tener que cambiar... Voir plus
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Lisez les avis des autres
Realizada una compra on line en Sassy Lux NO se ha echo entrega del objeto. Han pasado tres meses desde la compra y tras múltiples reclamaciones sin respuesta, lo único que que tengo claro es que e... Voir plus
Ordered my phone case over 3 weeks ago, only got delivered 2 days ago! Tried contacting customer service, email not working, no response to any whatsapp or instagram messages either. When I put the ca... Voir plus
There should be a 0 star rating! Absolutely shocking, no way of getting hold of the scammers. They post daily on their instagram and ignore messages. WhatsApp and email isn’t running. My item hasn’t a... Voir plus
À propos de l'entreprise
Coordonnées de contact
Sefton Street 22, L21 7LB, Litherland, Royaume-Uni
- sassyonline.co.uk
1,2
Mauvais
406 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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the best phone cases 😍😍 amazing…
the best phone cases 😍😍 amazing quality and protective for your phone I’ve dropped my phone so many times and it doesn’t have a scratch!!
2 janvier 2021
Avis spontané
Unprofessional and unresponsive
I had the wrong case sent from the one I ordered so I contacted sassy online I did this by Instagram and via email. They replied by saying they had resent my correct case however 2 months later it has still not arrived and when continuously messaging them asking for the whereabouts of my order and the fact I want a refund I am now getting ignored. So unprofessional and unresponsive, never ordering from here again what a waste of my time and money for something that could’ve been so easily resolved.
2 janvier 2021
Avis spontané
Réponse de Sassy
Hey! We are really sorry to hear that - please drop us an email on lizzie@sassyonline.co.uk and we will get this resolved right away 💞
ADORE THEM! X
I have two phone cases so far from sassyonlineuk and I absolutely love them both!! they’re super sturdy, and they have the most gorgeous designs; honestly I’ve never received so many compliments or people asking where my phone case is from before! highly recommend them, always 🤩🤍
1 janvier 2021
Avis spontané
Love the phone cases so much!
Love the phone cases so much!! They’re really original and good quality! definitely will be shopping here again
26 décembre 2020
Avis spontané
Loved the phone case
Loved the phone case! Really durable and hard wearing for such a cute design! Will deffo be re purchasing!🤩🤍
23 décembre 2020
Avis spontané
Influencer quote case
I loveee the phone case I got from sassy, it’s such amazing quality and the service was great. I will definitely be purchasing from them again💗
22 décembre 2020
Avis spontané
Dior phone case
I got the pink&white Dior phone case and I love it!! So so cute & mine is a hardback so protects my phone as well. Also happy that they do cases for my iPhone 8. Very happy, would buy again
22 décembre 2020
Avis spontané
I absolutely love my phone case
I absolutely love my phone case! I got it from the Lidia Baylis Zullo collection and I’m obsessed with the quality! I drop my phone all the time and I’ve had no scratches or marks. I love it because it goes with everything I wear as well which is amazing! Could not recommend more!!
21 décembre 2020
Avis spontané
Absolutely in love with my phone case
Absolutely in love with my phone case! Amazing quality, have dropped my phone multiple times and there’s not one scratch. Get so many compliments on the case, and all there designs are super cute! Very quick delivery, had no issues at all, will definitely be buying another one!
21 décembre 2020
Avis spontané
LOVE LOVE LOVE
I absolutely love my cases from Sassy! The quality is way better than other companies I’ve tried & their designs are right up my street... so pretty & ‘Sassy’ 😝 great quality for your money & always arrive in cute packaging & in good time xx
21 décembre 2020
Avis spontané
Réponse de Sassy
Hey Harriet! This issue has already been resolved by our customer service team, and we have replaced an order which is nearly 1 year old which we do not usually offer. Please contact our customer service team if you need any further help tysm xoxo
You will not receive your order
ordered phone cases on black friday, was forced to pay £5 shipping for some reason, and they havent arrived 3 weeks later. Shocking.
16 décembre 2020
Avis spontané
Réponse de Sassy
Hey Jordan!
Sorry to hear that - we do not have an option for £5 shipping. Please may you drop us an email on customerservice@sassyonline.co.uk and we can help! Tysm xoxo
Still waiting for my iPhone 12 case…
Still waiting for my iPhone 12 case after waiting a week of saying it’s on its way :/
3 décembre 2020
Avis spontané
Terrible service
Terrible service. Ordered beginning of November and never answered my emails until I left a bad review on here. Item arrived today however I can’t even use the case because the lock buttons don’t work when you have the case on the phone as it doesn’t work. Case comes with two parts and even if you take it off it doesn’t fit the phone alone. Not happy and will take ages to get a reply. Don’t bother wasting your money :)
27 novembre 2020
Avis spontané
Réponse de Sassy
Hey Ellie! Really sorry to hear that - if you have received a faulty case we can of course get this exchanged for you, just drop us an email on brand@sassyonline.co.uk and someone will help right away! xoxo
Cute phone case and fast delivery
27 novembre 2020
Avis spontané
I had buy a case about over 1 month
I had buy a case about over 1 month. There was a fail in the order and I write an mail that I need the case for the iPhone XR, NOT FOR IPHONE 11 Max Pro. But sassy online had sent me 2 times the wrong size. Although me was approved, that my order was correct. I want my money per PayPal back but the company don’t answer my mails (over 20mails!!!)
26 novembre 2020
Avis spontané
Réponse de Sassy
Hey Lea! We note you needed to exchange your size and we are dealing with this on email, tysm xoxo
Terrible experience
Terrible experience. Ordered Xs MAX case but came in wrong size. Emailed them about it where I got a quick response but one month later still haven’t received a replacement case and i’ve sent 3 more emails with no response.
25 novembre 2020
Avis spontané
Réponse de Sassy
Hey Jasmine,
Really sorry to hear that. We have someone replying to all emails so please re send it too brand@sassyonline.co.uk and I’ll look into this for you 💕
Do not order
Do not order, I placed an order on the 7th Nov, shipped a few days later, still not received, tracking does not work, sent numerous emails ans still no reply. Very disappointing as the phone case was a Xmas present for my daughter.
24 novembre 2020
Avis spontané
Réponse de Sassy
Hey Sonia,
Really sorry to hear that, please re send it too brand@sassyonline.co.uk and I’ll look into this for you 💕
Bought for iPhone 12- doesn’t fit
Bought for iPhone 12, stunning case but sadly the rubber lining of the tough case is too big and therefore when snapping on the plastic the case doesn’t fit the phone and I don’t think it would protect the phone. Otherwise fast delivery and pretty design.
23 novembre 2020
Avis spontané
Réponse de Sassy
Hey Zoe! Sorry to hear that, please send us an email on brand@sassyonline.co.uk so we can get this replaced for you 💕
Worse company ever!
Worse company ever!! Ordered a case only to receive someone else’s order!
I have sent three emails and no reply!!!
23 novembre 2020
Avis spontané
Réponse de Sassy
Hey Matt! Sorry to hear that, we are dealing with a large volume of emails at the moment but are coming back to everyone as soon as we can! May you re send your email now :) tysm, SASSY
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