Lovely products - bought a couple of bowl & plate sets. Wanted to swap a colour once one set arrived and when contacting Sazy, Jermaine was super helpful and sorted things out seamlessly, which was gr... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great products and service! Ordered glass cake stands. Arrived safely and each box had been buffered well to make sure contents arrived undamaged. I wish other companies packed fragile products with s... Voir plus
L'entreprise a répondu
I was so impressed! I hadn't really heard of Sazy but really liked their dining chairs when they popped up on a search - and they were a great price. My expectations weren't that high so when they a... Voir plus
L'entreprise a répondu
Bought a Sazy Cob without samples or sitting on it and I am delighted. Delivery was a week or two longer than advertised/advised over automated email so I had to chase but customer service were v... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Sazy, we believe every home tells a story. Based in London, we offer timeless, high-quality furniture and home accessories inspired by global designs. Whether you're furnishing a family room, bedroom, or dining space, our collections blend style, sustainability, and practicality. Our commitment to sustainability is reflected in many of our products, crafted with eco-friendly materials and thoughtful production methods. We also prioritise craftsmanship, partnering with artisans and trusted suppliers to ensure durability and quality. What makes Sazy different? We strive to make luxury accessible with fair pricing and a focus on exceptional service. Customers value our reliable delivery and dedicated support team, ensuring a seamless shopping experience. Discover furniture and accessories that bring character to your home at Sazy.com. From standout dining tables to decorative accents, every piece is curated to help you express your style. Let Sazy inspire your next project, where sustainability meets design.
Coordonnées de contact
27 Old Street, EC1V 9HL, London, Royaume-Uni
- +44020 3161 1308
- hello@sazy.com
- sazy.com
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Beautiful products (I bought hand-blown…
Beautiful products (I bought hand-blown glasses) a shame that they are not selling them
any longer!
12 mai 2025
Réponse de sazy.com
Good morning Kaushual,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Well packaged
Delivered promptly and well packaged so no fear of items breaking on delivery
3 octobre 2025
Réponse de sazy.com
Good afternoon Joe,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Great quality dining chairs at a good…
Great quality dining chairs at a good price, so happy we found them!
7 octobre 2025
Réponse de sazy.com
Good morning Customer,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Réponse de sazy.com
Good morning Gabriel,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
First Order Experience
Ordered many items. Arrived intact and well packaged. Good quality items. Great designs. Would highly recommend and would order again. The black and white pasta bowls are fabulous.
11 septembre 2025
Réponse de sazy.com
Good morning S Sohanta,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Réponse de sazy.com
Good morning AJ,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Réponse de sazy.com
Good afternoon Tereze,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
32526
I ordered some leather dining chairs previously which have been excellent. This time around, I ordered some homeware - serving bowels and pasta bowels. I was extremely disappointed to find broken items in the delivery however the customer service team were absolutely first class and resolved with a refund within hours which was really impressive. I would advise get a new courier company but the customer service, price and quality of items were brilliant.
6 octobre 2025
Avis spontané
Réponse de sazy.com
Good morning James,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Réponse de sazy.com
Good evening Lena,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Quick response from CS when delivery…
Quick response from CS when delivery went wrong
24 septembre 2025
Réponse de sazy.com
Good evening Elaine,
Thank you for taking the time to leave a 4-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you were satisfied with our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Réponse de sazy.com
Good morning Lau,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Brilliant customer service!
22 septembre 2025
Réponse de sazy.com
Good morning Janet,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Beautiful lampshades
Beautiful lampshades - absolutely stunning design and great quality - and a great service and delivery on top.
19 septembre 2025
Réponse de sazy.com
Good morning Saraid,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Always happy with my purchases from…
Always happy with my purchases from this company thank you as always.. 🙏
10 septembre 2025
Réponse de sazy.com
Good morning Happy Shopping,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Nice rug, but colours much darker
It's a nice rug but the colours on the website are not representative. In real life it's dark green and brown, not light green and orange.
10 septembre 2025
Réponse de sazy.com
Good morning Carly,
Thank you for taking the time to leave us a review. I’m really sorry to hear that your experience didn’t fully meet your expectations.
We’d love the chance to understand a little more about what went wrong, as we haven’t received any direct communication regarding the rug you ordered.
If you could kindly send an email to hello@sazy.com, including photos, our team will be more than happy to look into this and see how we can put things right.
Your feedback is very important to us, and we’d like the opportunity to turn your experience into a more positive one.
Kind regards,
Jermaine
Customer Experience Team
Nice solid products
Nice solid products. Stable chairs- thick chunky hardwood seats, nice colour. Some of the welding could have been neater though
9 septembre 2025
Réponse de sazy.com
Good morning Renate,
Thank you for taking the time to leave a 4-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Réponse de sazy.com
Good morning Annalise,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Unfortunately the courier company has…
Unfortunately the courier company has delivered my items to another location and hasn’t responded to my email yet. I paid and someone else got my items. Interesting.
15 septembre 2025
Réponse de sazy.com
Good morning Zeynel,
Thank you for taking the time to leave us a review. I’m really sorry to hear that your experience didn’t fully meet your expectations.
We’d love the chance to understand a little more about what went wrong, as we haven’t received any direct communication regarding your delivery experience with our delivery partner.
A member of our Customer Experience Team will be in touch shortly to resolve this for you and ensure you receive the correct item as quickly as possible.
Your feedback is very important to us, and we’d like the opportunity to turn your experience into a more positive one.
Kind regards,
Jermaine
Customer Experience Team
Réponse de sazy.com
Good morning MM,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.