Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

I placed an order on March 2. The website states a turnaround time of 4-5 weeks. It's been close to 7 weeks, and I have not received my images. The website still shows the order as processing. I calle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve relied on Scan Cafe for more than ten years to scan and digitize thousands of my photos taken from the 1950s to 2000. They’ve been reliable and trustworthy and have always done an excellent job... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I appreciated the communication I had with the staff about scanning my photos and various download options. They made sure to follow up at the appropriate times. I also leveraged a reasonable discou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company has always produce great products. I had slide photos of my family done years ago and most recently, had them transfer old VHS videos into digital movies (I had another company do this y... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de récupération de données
  2. Magasin d'accessoires informatiques

Écrit par l'entreprise

ScanCafe offers the highest quality and most affordable photo scanning, slide scanning, negative scanning, video transfer, and photo restoration services.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

The check out system sucks

The check out system sucks. The instructions say that a price will be given at check out for restoring 8 slides that could use it. No price was given and I was given no chance to say yes or no to the restoration. I have also not been informed as to when the 2 loaded thumbdrives that were part of the order would be shipped along with the return of the physical slides themselves. The digitization of the slides is fine; the back-end or your operation needs to be fixed.

5 décembre 2021
Avis spontané
Logo de ScanCafe

Réponse de ScanCafe

Hi, John!

Thanks for sharing your experience with us! When you are requesting additional restoration quotes, we do require that customers complete their initial checkout which then initiates that request to be sent to our restoration team. We appreciate your feedback as we are always looking for ways to improve our website, making it as user-friendly as possible!

Please reach out to us at admin@scancafe.com, or call us at 1-866-234-3909 and one of our agents would be happy to check into your order if our automated emails are not being received!

Best Regards,
The ScanCafe Team

Noté 5 sur 5 étoiles

Great quality

My order was processed quickly & I received high quality digital copies. My slides were returned to me safely. Thanks!

5 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

thrilled with photos

I was so impressed with the entire process. I was kept informed every step of the way, ki know my photos arrived safely, when they were being scanned and when the prices was complete. I am so thrilled with my first 1000 photos, getting ready to send a second batch.

4 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Found old slides in a box at home

Found old slides in a box at home. I could not throw them away. I have looked at other services before but never used because of the cost. I found Scan Cafe and the prices seemed reasonable. I tried and am very pleased. I was kept informed of the progress and what was being done. This type of information was extremely comforting. Today I received the digital copies on USB and reviewed and the work is great. I will use this service again if I find other valuable photos to digitize.
Thanks ScanCafe.

3 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great job

Great job! I sent ~300 negatives from my wedding & honeymoon (20+ years ago) to be digitized. The process was user-friendly & results were fantastic. I tried other companies before, but they were poor quality, lousy customer service, & one said they'd destroy my originals(!) ScanCafe exceeded all expectations. I'll definitely use them again.

3 décembre 2021
Avis spontané
Noté 4 sur 5 étoiles

Finished product is great and Customer…

Finished product is great and Customer service is awesome.

3 décembre 2021
Avis spontané
Logo de ScanCafe

Réponse de ScanCafe

Hi, Janet!

Thanks for sharing your experience with us! We appreciate the opportunity to help digitize your memories, and it is wonderful to hear you had a great experience with our customer experience team! We have some amazing agents who are always happy to help.

Best Regards,
The ScanCafe Team

Noté 5 sur 5 étoiles

Fantastic experience

I sent over 4,500 photos to Scan Cafe and am very impressed with the process, the quality and how quickly the scanning was done and documents returned. Any time I contacted Customer Service, I received great service. I'm already planning my next order!

3 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Digitized ALL My Photos

I was over lugging around prehistoric photo albums so I decided to digitize all my hard copy photos. The process was super easy & no rush to send them the pics after I submitted the order. I especially liked the status tracker online. Now all my photos are on my tiny external HD & no more bukly photo albums!

3 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

ScanCafe is quality-oriented

ScanCafe is reliable, quick and quality-oriented. I've been happy with all the projects I've done with you, and this one is no exception. When I asked for a redo on one of my restorations, it was done quickly and to my specifications. Great customer service too!

3 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great job!

To the only issue I had was that my address has too many characters for the online form. However, the customer service team got back to me right away to set it up manually! Scans look great and I got my photos back safe and sound.

3 décembre 2021
Avis spontané

L’expérience Trustpilot

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