Replied and resolved my problem quickly…
Replied and resolved my problem quickly to my satisfaction
22 septembre 2026
Avis spontané
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3,0
Moyen
11 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I ordered a 13 litter stainless steel…
I ordered a 13 litter stainless steel sensor bin ain gold I receive a white plastic sensor bin in white 6 litter try to send a complaint on there help centre no reply I paid good money for a wrong product
16 septembre 2026
Avis spontané
Réponse de Scomeri
Dear Customer,
Thank you so much for taking the time to leave your feedback. We are truly sorry to hear that we sent you the wrong product, and we deeply regret the frustration and inconvenience this has caused you.
We take full responsibility for this mistake and the poor service experience. Please kindly send your order details and relevant information to our customer service email address: service@scomeri.com. Our dedicated customer service team will prioritize your case and provide a clear, effective solution for you within 24 hours.
We hope to have the opportunity to make this right for you and regain your trust. Thank you for your patience and understanding.
CUSTOMER SERVICE IS A JOKE
These folks are criminals.
They sell you junk and then when you ask for the “GUARANTEED REFUND “
They just use a bot to reply and do NOTHING!!!
Scammers and ripoff artists with garbage product and no intention of fulfilling their promises of great customer service!
I keep asking for a refund that was promised over a month ago and I still have NOTHING!
Placed order number #SCOM34724 and they still have my $99.99.
In a simple word, THIEVES!!!
I want my refund!!
16 avril 2026
Avis spontané
Réponse de Scomeri
Dear Customer,
We are truly sorry to hear that you have not received your refund and had an unpleasant experience with our customer service. We fully understand your dissatisfaction and frustration, and we sincerely apologize for all the troubles we have caused you.
We take your feedback very seriously. Please kindly provide your relevant order information to our email service@scomeri.com. Our dedicated team will look into your case thoroughly, track the refund progress immediately and follow up closely until the issue is fully resolved. We will do our utmost to make things right for you as soon as possible.
I ordered the bone conducting hearing…
I ordered the bone conducting hearing aids on the 4th january, I am still waiting for them.
I have emailed Scomeri and have had many negative replies.
They refuse to refund my money so I now have to involve the credit card
company. Their help desk is AI and run by Zendesk with no humans to talk to you. It is an automated reply system.
You cannot get to speak to anyone or get help from anyone.
8
4 janvier 2026
Avis spontané
Quick resolution
The company is responding quickly to resolve any reported issues
24 janvier 2026
Avis spontané
Thank you so much for the excellent…
Thank you so much for the excellent service and the great product. Thank you very much!
4 janvier 2026
Avis spontané
My 84 year old father order the…
My 84 year old father order the Bluetooth hearing aids in hopes they would help where his hearing aids lack. The product details made it sound like they would work however once he received them they did not enhance his hearing or improve. He has emailed and tried several times to get information on how to return the product. The lack of assistance and willingness to provide a refund for a product that clearly does not help or do what it is advertised to do makes me sad and completely frustrated. My father is on a fixed income and I would like to get this resolved.
14 novembre 2025
Avis spontané
Réponse de Scomeri
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@scomeri.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
5 Star plus
Contacted customer services most helpful and prompt reply solved my problem would recommend this company
9 septembre 2025
Avis spontané
Fraud - I ordered 2 items of a very specific…
I ordered 2 items of a very specific nature but was sent only 2 pieces of crab
The company will not accept to pay back or to send the ordered items.
Totally FRAUD
15 mai 2025
Avis spontané
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