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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a retro England top for husband , the decided to add a Scotland one onto my order for my dad . Customer service were quick to reply and cancel my original order so I could replace with both sh... Voir plus

Noté 1 sur 5 étoiles

Placed an order which has cost me £60 I haven't received an order confirmation email. Its next day delivery and they haven't dispatched it. I have no tracking number or confirmation of the order. I... Voir plus

Noté 1 sur 5 étoiles

If I could give zero stars I would. Ordered a shirt had no email confirmation when ordered. The customer service details do not exist any emails bounce back. Phone number does not exist. Save your mo... Voir plus

Noté 5 sur 5 étoiles

The only rating I can provide for my experience is five star. I ordered a West Ham shirt from Scoredraw a couple months ago. I decided to order from Scoredraw directly rather than from the West Ham cl... Voir plus

À propos de l'entreprise

  1. Fabricant de vêtements de sport
  2. aussi dans
  3. Magasin de vêtements de sport

Informations provenant de diverses sources externes

Score Draw are the leading supplier of official retro football shirts in the World.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(68)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Ordered a Scotland retro top on Wednesday and it arrived on Saturday. Excellent quality. Would definitely use again

4 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Ordered, cancelled, refunded, no explanation

Like many others here I ordered a football shirt and received confirmation that payment had been accepted. No updates were provided on dispatch or arrival date. When queried, I received a response stating that they had cancelled the order and refunded me. No explanation as to why. I have reached for a response to this issue but it seems like I won't be getting a reply judging by others experiences here.

I can only assume product is out of stock and they are refunding only when customers are challenging the lack of order arrival. If that's the case, simply list items as out of stock on your site so we don't waste our time with you...

2 juillet 2021
Avis spontané
Noté 4 sur 5 étoiles

Good customer service

My son ordered a replica derby shirt. He had notification that it had been delivered. On checking our camera this was not the case. I contacted Score Draw, via Messenger, and got a swift reply. I’m very pleased to say that within 5 days a replacement shirt has just arrived. Thank you

1 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

England 1990 shirt

I ordered a 1990 England shirt.
After looking at the review I thought I had messed up but it was a swift 4 day delivery and got to me no problems.
Maybe I was lucky

30 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Order not dispatched, poor communication

Ordered a shirt for Father's Day 9 days before. Had a confirmation email. Then heard nothing. Then received a refund email a few days ago. No explanation, no other communication. Very poor customer service, and one disappointed husband.

25 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Buying with no issues

Surprise by all these complaints. Ordered my tops on Wednesday and arrived after 2 working days. The quality is amazing, the size is perfect. I would 100% purchase another item from the company again.

25 juin 2021
Avis spontané
Noté 2 sur 5 étoiles

Bad experience

Bought a Scotland top for the England game didn’t arrive until after we were beat off Croatia and out the tournament. Tried to email the company, the website asks to type out a sum like 6 - 2 to prove you’re not a robot but it never actually works, so impossible to get in touch with them. I was planning on returning my top but it doesn’t have a returns label so you’re expected to pay delivery again to receive a refund. Wish I never bothered at this point.

24 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

They might let you know it’s out of stock before Xmas next year

Ordered a shirt on the 12th of June. Got an order confirmation email, that’s it. After completing the web form contact and trying to communicate with them via messenger on Facebook I was told on the 18th it had been dispatched the previous day. I’d had no tracking email sent. Contacted them again on the 21st to be told it was in-fact being dispatched then. Today (22nd) had an email confirming refund and no reason given. Absolutely shambolic company, will not be using again in the future.

22 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

The worst ever!!

I've had a similar experience to others, after 10 days goods didn't arrive, i had to email customer services 4 times, competed 2 webforms and a DM via Instagram. I then only received a refund confirmation with no explanation. The worst company I've ever dealt with for customer service It seems to me this company is taking money fraudulently and using customers as a bank. AVOID!!!

22 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Do not order from here.

Abysmal customer service. I ordered over a week ago and did not receive in the 3-5 days promised. Then, a week later my money was refunded without any explanation as to why the order is not being fulfilled. No response from customer service. Unacceptable. Do not ever order from this company.

21 juin 2021
Avis spontané
Noté 4 sur 5 étoiles

Retro England shirt

Ordered a shirt then read the reviews on here & my heart sank ! ...... but my England shirt has now arrived & all is fine.
Size is perfect as is the quality. Ok, so it took a week to arrive but i did eventually receive an email saying order had been received & then another one to confirm it had been dispatched so credit where credits due 👍👍👍
After reading all the reviews maybe I was lucky !!!

19 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

One star is generous

One star is generous. Ordered 5 days ago and have heard nothing on delivery. Not able to reach anyone on customer service. Wouldn’t use this company again, hard lesson learnt.

18 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Don’t order from here

Don’t order from here , terrible customer service that doesn’t respond to emails, i payed for delivery and took 6 days to come and won’t respond to emails for a refund

18 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Do not order form this site you will be…

Do not order form this site you will be extremely disappointed I placed an order Sunday and they did not send it out till Thursday 20.00 ! Yet say 3-5 day delivery. The customer service is a joke/ non existent I would not use this company again.

18 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

AVOID AVOID AVOID!

AVOID AVOID AVOID!

If I could go lower than one star I would.

Ordered over a week ago, taken payment and received no update on when it will get here. Emailed the customer service and still no reply.

17 juin 2021
Avis spontané

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