Scratchee Avis 

547
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I had trouble cashing out my winnings but after a few emails the problem was sorted and i did get my winnings. There is a second chance option as well so if you lose you get another shot plus with eac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm in love. I won $500 today, hit withdraw and hit my account in seconds. $400 last week. Again, in seconds. Their customer support is top notch! If you EVER have legitimate issues, they will fix... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have never seen virtual scratch-offs done better! I also value the transparency and trust that the site has built into the games. The odds are clearly displayed, and they even explain how odds ar... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They are a scam. I first signed up and was told there was going to be an all new site with new scratchers but I had to play 5 unique scratchers and I’d get $200 free once the new site rolled out which... Voir plus

L'entreprise a répondu


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3,9

Bien

TrustScore 4 sur 5

547 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(547)

126 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I was not sure but took a chance at $10…

I was not sure but took a chance at $10 bucks won $20 played again & again & again one like $680 bucks, my wife said it’s a scam so I said ok I opened a new account & deposited! 💥 bam 💥 it hit right away! No scam good site, fun. Don’t get me wrong I put in $80 to $100 of my own money! I just played a $20 dollar scratch card & won $50 woohoo 🎉 4/12/2026 give it a scratch

12 mai 2026
Avis spontané
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Réponse de Scratchee

Thank you so much for sharing your experience!

We’re glad you decided to give Scratchee a try and had some exciting wins along the way 🎉

We appreciate your support and love hearing that you’re enjoying the games and having fun. Congratulations on your recent $50 win, and we hope the lucky streak continues 🍀

Thanks again for being part of the Scratchee community!

Noté 1 sur 5 étoiles

I cashed out a 120 dollar winner and…

I cashed out a 120 dollar winner and never recieved my winnings , reported it to the help center and there's nothing they can do .. will not play again beware

1 mai 2026
Avis spontané
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Réponse de Scratchee

Hi Jessica, we apologize for the delay with your withdrawal. Withdrawals can sometimes take 5-7 business days to reflect. We are, however, looking into this for you to see if there were any issues.

Noté 1 sur 5 étoiles

It's a scam don't spend your money. If you buy 1 ticket first time ever then you will win but after that wait for several months and they will send you a promo ticket and you'll win 200 .leave after .

Well the first time I bought a 10 dollar scratchee I won 60.00 on it but then I wanted to buy more but at the time they only allowed to connect to my bank account and that was a hell no. So over a year went by and they sent me a free promotional ticket. So I scratched it and won 200.00 but I had no id so I couldn't cash out so I bought more tickets and would win once I. A while. Out of 42 games I won only 11 but I had 7 in a row lose and of course I lost all the money and another thing. I thought I was seeing things so I took pics and screen recorded my plays and I was getting duplicated loser cards several games were like this and my freecards for 2nd play would say I already used the link. So I totally got screwed . It's a good thing I didn't pay with my money . Well I kind of did if u count the 200 I couldn't collect but when I mentioned it to them they thought I was just complaining because I lost . No I'm complaining because 6 of my games were duplicated loser cards so I don't think that is fair to me just because I didn't attach my bank account and pay with my money
They made sure I lost all the winnings .

9 mai 2026
Avis spontané
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Réponse de Scratchee

Jennifer, we’re sorry to hear about your experience. To clarify, our games use a Random Number Generator to ensure every outcome is independent and fair; we do not influence results based on payment history or bank connectivity.

Regarding your winnings, we are required to verify a valid Government-issued ID before any payout can be processed. Without this verification, we cannot release funds. We also apologize for any technical confusion regarding the links or card displays and appreciate you bringing this to our attention.

Noté 4 sur 5 étoiles

It's a fun experience

It's a fun experience, it seems to be pretty legit but you'll never win more than once in a day I've noticed. Overall it's fun but I wouldnt sink too much money into it

6 mai 2026
Avis spontané
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Réponse de Scratchee

Thank you for sharing your experience! We’re glad to hear you’ve been having fun and that things have felt legitimate overall. We appreciate your honest feedback, and we always encourage players to play responsibly and for entertainment first. Thanks again for giving Scratchee a try and for taking the time to leave a review!

Noté 5 sur 5 étoiles

Had trouble getting verified at first…

Had trouble getting verified at first but then I emailed the support team and they got it taken care of in a timely manner. At first I was contemplating after losing about $30 but then i finally started winning and was able to instantly cash out. I love the second chance.

23 avril 2026
Avis spontané
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Réponse de Scratchee

Thank you for taking the time to leave a review! We’re happy to hear our support team was able to assist you with verification in a timely manner. We understand getting started can sometimes feel frustrating, so it’s great to know your experience improved and that you were able to enjoy some wins and a smooth cashout. We’re especially glad you’re enjoying the Second Chance feature. Thanks again for being part of Scratchee!

Noté 3 sur 5 étoiles

Mixed review, good games confusing site

The second chance was very confusing I kept being told I had used it or code invalid but never got any second chances. Also tried to do a promotion I was emailed and it didn’t happen I had to email support. Good thing though support honored it and changed my balance to reflect it. Once I had won enough for cash withdraw it took my 5 days to figure out how to withdraw it. It was not clear what I had to do just kept saying additional verification needed. Had to email support 5 more times over that until someone finally actually emailed what I had to do in a way that made sense. Withdrawal was instant that time in my account in a second. So mixed review. Fun game easy win but the site is extemely confusing nothing is explained out. Can’t access account info so can’t know what it has for your name and email and all that like every other site of this nature.

27 avril 2026
Avis spontané
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Réponse de Scratchee

Thank you for your detailed feedback. We really appreciate you sharing your experience. We’re sorry to hear that the second chance feature and promotions were unclear and didn’t work as expected initially. That’s not the experience we aim to provide, and we understand how frustrating that must have been. We’re glad our support team was able to resolve the promotion issue and guide you through the withdrawal process, although it shouldn’t have required multiple follow-ups to get clear instructions. We’re actively working on improving clarity around features like second chances, verification steps, and account information access to make everything more straightforward. It’s great to hear that you enjoyed the game overall and that your withdrawal was processed instantly once completed.
Your feedback is extremely valuable and will help us improve the experience for all players. Thank you again for taking the time to share it!

Noté 5 sur 5 étoiles

they do pay but their odds are really…

they do pay but their odds are really against you and mostly win what u paid for the ticket price and if you don't make a certain amount you can't cash out cash that's how they get you they're not very withdrawal friendly like any of them are but I just played and I swear to you at a 10 911 time and it was just the money that I played for that like it was a $20 winner and it was a $20 broke even that's not a win my opinions

so after playing a couple more times and seeing that you guys change it to instant payout and I'm going to raise my review of you guys of course cuz you guys definitely made changes that were better for the customer and I appreciate that and the games are different keep up the good work

20 avril 2026
Avis spontané
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Réponse de Scratchee

Hi there, thank you for sharing your honest experience. We really appreciate you taking the time to break this down. We understand how frustrating it can feel to break even on a play, especially when you’re hoping for a bigger win. Outcomes like matching the ticket value can happen, but we recognize that it doesn’t always feel rewarding. Our games are designed with stated odds, and while wins are possible, results can vary from play to play. Regarding withdrawals, we aim to keep the process as smooth as possible, but we hear your concern about minimum cashout requirements and overall experience. Feedback like yours is important and helps highlight where expectations may not be aligning with user experience. If you ever have questions about odds, payouts, or withdrawals, our support team is always here to help clarify things. We appreciate you giving us a try and sharing your perspective.

Noté 2 sur 5 étoiles

I won and tried withdrawing my winning…

I won and tried withdrawing my winning it took the amount away from my winning and said it would be deposited back onto my account. And it's been 2 weeks. Said would take 24 hours.

6 avril 2026
Avis spontané
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Réponse de Scratchee

Hi Kristin, thank you for your review. Please reach out to hello@scratchee.com with your details for this to be reviewed for you.

Noté 5 sur 5 étoiles

Fun every time

16 avril 2026
Avis spontané
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Réponse de Scratchee

We’re glad to hear you’re having fun every time, that’s exactly what we aim for. Wishing you lots of luck and great wins ahead! 🎉

Noté 5 sur 5 étoiles

It Paid for my rent!

I tried it out and at first felt like the odds were against me, but they have great promotions where they send text reminders of the deals- so I decided to take the offer, and take a chance.. and ended up winning enough for rent! Withdrawal was faster than my bank and has been reliable and fun!

13 avril 2026
Avis spontané
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Réponse de Scratchee

Thank you so much for sharing your experience!
We’re really glad you decided to give it another shot and took advantage of the promotions it’s awesome to hear it paid off in such a meaningful way. We work hard to keep things exciting with special offers and fast, reliable withdrawals, so it’s great to know that stood out to you.
If you ever have questions or need anything, our team is always here to help. Wishing you the best of luck on your next games!

Noté 5 sur 5 étoiles

Rapido

Rapido, facil y con buena posibilidad de ganar

13 avril 2026
Avis spontané
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Réponse de Scratchee

¡Muchas gracias por tu reseña! Nos alegra saber que tu experiencia fue rápida, fácil y con buenas oportunidades de ganar. Trabajamos constantemente para ofrecer una plataforma ágil, divertida y con excelentes promociones para nuestros jugadores. Si necesitas ayuda en cualquier momento, nuestro equipo siempre está disponible para asistirte. ¡Te deseamos mucha suerte en tus próximas partidas!

Noté 5 sur 5 étoiles

First time I played won 240$ was able…

First time I played won 240$ was able to get my eGift card with no problem thank you totally recommend it

26 mars 2026
Avis spontané
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Réponse de Scratchee

Thank you so much for sharing your experience! We’re thrilled to hear that you won on your first play and that your eGift card was delivered smoothly. That’s exactly the kind of experience we aim to provide. We really appreciate your recommendation and hope you continue to enjoy playing with us. If you ever need any assistance, our support team is always here to help!

Noté 4 sur 5 étoiles

The wording about the second chance…

The wording about the second chance scratchy needs to be changed on the main screen. It says enabled it should say eligible. When it says enabled it makes the person believe that they don't have to do anything further to activate it. Other than that I've had a pretty good experience. Customer service gets back at you really fast so that's a plus

25 mars 2026
Avis spontané
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Réponse de Scratchee

Hi there, thank you for taking the time to share your feedback. We really appreciate it! You make a great point about the wording of the “second chance” feature, and we understand how “enabled” could be misleading. We’ll be sure to pass this along to our team for review so we can improve the clarity of the experience. We’re also glad to hear you’ve had a positive experience overall and that our customer service has been helpful. That means a lot to us! If you ever have additional suggestions or need assistance, don’t hesitate to reach out. We’re always here to help!

Noté 1 sur 5 étoiles

I was lie too I deposit over $300 and…

I was lie too I deposit over $300 and they haven't Post my Deposit im filing a complaint I HAVE A FAMILY'S MEMBERS THAT WORK FOR THE RGEY DONT HAVE A CONTACT NUMBER
OR >EMAIL ADDRESS
I WANT MY REFUND BACK
FBI' I FEEL THIS US A SCAM

26 mars 2026
Avis spontané
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Réponse de Scratchee

Hi Solomon, please reach out to hello@scratchee.com with the email address and name associated with your Scratchee account, and we will look into this for you. Thanks!

Noté 5 sur 5 étoiles

I was thinking if it was real or not…

I was thinking if it was real or not and it is I cashed out and it was in my account the next day this is a good site

26 mars 2026
Avis spontané
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Réponse de Scratchee

Thank you for sharing your experience! We completely understand having doubts at first; it’s always good to be cautious. We’re so glad you gave it a try and were able to successfully cash out and receive your funds quickly. It’s great to hear you’re enjoying the platform! If you ever have any questions or need assistance, we’re always here to help. Happy playing!

Noté 4 sur 5 étoiles

When it comes to online gambling im…

When it comes to online gambling im very skeptical bc it's my information. Something told me to try it, so I deposited 10$ and won 100$. It was withdrawn to my account within mins.so ill be playing this app for awhile.

21 mars 2026
Avis spontané
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Réponse de Scratchee

Thank you for the feedback, Thaone. We totally get the skepticism—keeping your information and your winnings secure is our top priority. There’s nothing better than that first "big win" feeling, especially when it hits your bank account in minutes!

We’re thrilled to have you with us and look forward to seeing you more. Good luck on your next round!

Noté 5 sur 5 étoiles

Great Promotion Deals

This app is great. Customer service is amazing. Very transparent and helpful. Yes your winnings arrive into your account when you withdraw. They had 5 tickets for $10. I won cash prize and it was deposited into my account within 24 hrs.Don't forget to slide on the 2chance button to get a ticket if your first ticket was not a winner. I hope they come up w $5 tickets soon. PLAY RESPONSIBLE.

20 mars 2026
Avis spontané
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Réponse de Scratchee

Thanks for the glowing review, Ann! We’re glad our support team and fast withdrawals hit the mark for you.
Good luck, and thanks for reminding everyone about the 2nd Chance and to Play Responsibly!

Noté 4 sur 5 étoiles

Honest and Transparent!

I have never seen virtual scratch-offs done better!
I also value the transparency and trust that the site has built into the games. The odds are clearly displayed, and they even explain how odds are determined.

I will update my review once I can provide feedback on the withdrawal process -- still waiting on my winning ticket!

15 mars 2026
Avis spontané
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Réponse de Scratchee

Thank you so much for the 4-star shout-out, Mikey! We are thrilled to hear that you’re enjoying our virtual scratch-offs and that our commitment to transparency is hitting the mark for you.

We firmly believe that players deserve to know exactly how the games work, which is why we make sure those odds are front and center. It’s awesome to see that being appreciated! We hope you hit that big win soon.

Noté 2 sur 5 étoiles

When can I expect to receive my 60.00…

When can I expect to receive my 60.00 winnings? Thanks

7 mars 2026
Avis spontané
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Réponse de Scratchee

Hi Debra, thank you for your review. Please reach out to hello@scratchee.com with your details for this to be reviewed for you.

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