You can never talk to anybody in Customer service. They only tell you to go read their policies. After purchasing $295 worth of flooring and needing to return it. It cost me $95 to return and then the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My Seadek is less than 6 months old and its shrinking and becoming un attached from the boats deck. This was a brand new boat that it was applied to and the warranty department says its due to light a... Voir plus
I decided to replace my boat’s old flooring, and I couldn’t be happier. The boat looks completely different—more modern and clean. The comfort underfoot is incredible, especially when we’re out all da... Voir plus
This company can give a rats dick about these employees. They fired a ton of castaway employees without notice. They also are having a lot of adhesive issues. If you see bubbles tell them you want a... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The world leader in marine non-skid products, providing materials to the world's top boat builders.
Coordonnées de contact
Schenck Avenue 5440, 32955, Rockledge, Etats-Unis
- 321-632-4466
- customerservice@seadek.com
- seadek.com
2,0
Bas
835 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
The samples received are so small and…
The samples received are so small and the samples were glued to the envelope. There was no literature, no information about installation no recommendation for a local installer.
The color swatches added no value while trying to determine quality look with seem color etc. compared to other vendors sample packages the experience was terrible.
27 novembre 2021
Réponse de SeaDek
Thank you for taking the time to let us know about the difficulties you are experiencing. We will be reaching out to you via email for more information.
Thank you,
SeaDek Marine Products
Réponse de SeaDek
We are so glad to hear your ruler and boat match perfectly! Thank you for the review!
Great product and service as always
24 novembre 2021
Réponse de SeaDek
Thanks for the review, we appreciate your feedback.
Great looking product and the sample…
Great looking product and the sample kit came within a week. Using your product will be the first upgrade I will preform.
22 novembre 2021
Réponse de SeaDek
Hey Mark, we are glad to hear this! We look forward to working with you.
All SeaDeck products are consistently…
All SeaDeck products are consistently great. I find new ways to use them all the time and they never disappoint.
17 novembre 2021
Réponse de SeaDek
Thank you for the feedback, the possibilities are endless!
A multi use product
I used this product to cover my coin box in my boat in hopes of creating a non-slip surface when moving around in the boat. It solved me issue and with the color selection offered I was able to match existing colors in my boat and it looks fantastic!!!!! That said, you have a lot of applications this product would be suitable for.
Thanks SeaDek for a GREAT PRODUCT!!!
11 novembre 2021
Réponse de SeaDek
We are so glad to see you love the product as much as we do! The possibilities with SeaDek are endless!
Easy process start to finish with…
Easy process start to finish with excellent customer service and awesome product. Well done!!
3 novembre 2021
Réponse de SeaDek
Thank you for the feedback Chris. We are happy to see the service was great from start to finish!
The representative never contacted me…
The representative never contacted me to come measure for the Seadek.
31 octobre 2021
Réponse de SeaDek
Hello,
Thank you for taking the time to let us know about the difficulties you are experiencing. We will be reaching out to you via email for more information.
Thank you,
SeaDek Marine Products
Had a initial sea deck helmpad for 8…
Had a initial sea deck helmpad for 8 years. I had my boat towed on the interstate and lost it probably from the age of the glue. I got a new helmpad and hopefully will be as good as the other.
28 octobre 2021
Réponse de SeaDek
Hi Buddy, thank you for the feedback, we are sure you will love the new helm pad as much as your original!
Was disappointed that the samples sent…
Was disappointed that the samples sent in teak finish are not available in the long embossed sheet material
28 octobre 2021
Réponse de SeaDek
Hi Larry, we are sorry to hear you were disappointed in the availability of stock items. We would be happy to assist you with a custom project in which you can get the embossed teak routed option.
Everything went just as you told us
Everything went just as you told us. Order the kit, trace the different patterns, double check the returned patterns and the final product fit great. Still looks new after one season. Thanks
27 octobre 2021
Réponse de SeaDek
Hi Ray, we are so glad to hear you are still enjoying your SeaDek!
Sample kit was worth it!
Great service. The sample kit was worth the purchase. We thought we found the right color from the online pictures but turns out we found the perfect match for the interior color thanks to the swatches. Our baby is put aware for the winter, but we'll get the template kit going in April!
25 octobre 2021
Réponse de SeaDek
Thank you for the feedback, we look forward to working with you!
I have been using SeaDek on my boat for…
I have been using SeaDek on my boat for 10 years.
This a great product and I am just now replacing some the "high wear" pieces.
I have used SeaDek's custom services and have also used stock size sheets and cut my own pieces.
Very positive experience!
21 octobre 2021
Réponse de SeaDek
We are so glad to hear you love our product as much as we do! Thank you for the feedback.
Service and product are excellent
20 octobre 2021
No one's home
I have called the number on your website many times. It always just rings and rings. It's never been answered. It doesn't even have a voicemail.
My question is so small and simple; but, critical to the install.
19 octobre 2021
Réponse de SeaDek
Hi Scott,
We apologize greatly that we have been unable to get to your call. We currently are very short staffed with a limited number of staff members able to take calls. If you need a quicker response email customerservice@seadek.com with your phone number and we will be able to get back to you to assist with any questions you have.
Simply put I was looking to buy and…
Simply put I was looking to buy and install your product in bulk but your supply is limited
18 octobre 2021
Réponse de SeaDek
Hi Jason,
We apologize for the inconvenience this has caused. We are trying to produce material quickly to service all of our customers. If you have any questions feel free to reach out to us and we can see how we can help
I like the product but the way it is…
I like the product but the way it is shipped in rolls makes it very hard to cut and install as the material won’t lay flat. If you just rolled it the other way it would more naturally lay flat. Was a real pain to work with but once installed a good product.
13 octobre 2021
Réponse de SeaDek
Hello,
Thank you for taking the time to leave us some feedback on your experience. Unfortunately rolling the material the opposite way would compromise the adhesive backing, so rolling the material inward is the best option. In order to help it lay flat setting the material in the sun for 30 minutes with objects on the corners will help flatten the material. If you have any questions don't hesitate to reach out to our Customer Advocate Team at 321-632-4466.
Terrible customer service
We placed an order almost a month ago. We have not received any shipping confirmation or a tracking number on our order… understandable on an order of material. We ordered a template kit and Mylar…
13 octobre 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.