SEALEY Avis 

939
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought a Silverline Bench Grinder in 2022. Probably had a couple of hours total run-time. Failed the grindstones looked new unmarked. Bought new from Sealey Amazon. Received next day. Well pac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Sealey Jump Starter through Ebay. The instructions were clear in that I should charge it for 38 hours before first use. I started charging it and after 2 hours it indicated that it was fu... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The price in the internet did not show the transport and the costs for the taxation, which was very high. It was not possible for me to contact the transport company to explain the fact that the pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sealey are great tool and reasonable priced and with the lifetime warranty it’s best than sliced bread, I own a Sealey tool chest which I loved and I will fill with Sealey tools only and no other m... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant d'outils
  2. aussi dans
  3. Équipement de réparation automobile
  4. Fournisseur d'équipement
  5. Grossiste en équipement de garage

À propos de SEALEY

Écrit par l'entreprise

SEALEY™ - The Tool Company

Professional tools & workshop equipment specialists

Founded in 1978, SEALEY offers one of the world’s largest ranges of workshop essentials with over 12,500 product lines designed for use in the trade. As a leading brand for professionals, SEALEY products are backed up by total compliance testing, unparalleled aftersales service, comprehensive parts availability, and extended guarantees.

Aftersales Service

As tool users ourselves, SEALEY appreciate how important it is to get equipment back up and running as quickly as possible. Our dedicated team of engineers work with state-of-the-art equipment in our impressive servicing facilities and aim to provide a 48-hour turnaround time on service or repair items, making us the fastest in the business.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

939 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(939)

39 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Vehicle Finder & Battery Monitor Sensor

I bought the Vehicle Finder & Battery Monitor Sensor
Model No. BT2020, it arrived quickly and was a fair price (obviously depending on how long it lasts). It's simple to set up and the app seems to work well.
Bear in mind, this unit does not have any GPS facility built in, it utilises the GPS in the pair mobile phone.
I did contact tech support with a question and the response was extremely quick.
So, if it continues to perform and lasts then I'm very pleased.

6 novembre 2024
Avis spontané
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Réponse de SEALEY

Thank you very much for taking the time to leave a 5-star review for us.

Noté 5 sur 5 étoiles

Excellent service and products from…

Excellent service and products from Sealey,
Great quality front and rear spring compressors that make life a lot easier when servicing so I’m very happy.
5* Highly Recommended!!! 😃🏍👍🏻

12 octobre 2024
Avis spontané
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Réponse de SEALEY

Thank you very much for your 5 star recommendation Collin.

Noté 5 sur 5 étoiles

Great piece of kit

Great piece of kit. Quick delivery and as described.

4 octobre 2024
Avis spontané
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Réponse de SEALEY

Thrilled you're happy with your purchase. Thank you very much for the 5 star review Daren.

Noté 5 sur 5 étoiles

Sealey nail gun + battery

I recently bought the Sealey CP20VNGKIT1 Cordless Nail/Staple Gun. It's my first nail gun, and it seems amazing. It's well designed, firing a good range of both nails and staples, and was reasonably priced. It's fairly light, doesn't need a separate compressor, and seems safe. 18 gauge nails are very thin but still strong, and although 5000 seems like a lifetime's supply, the packets are small. My only issue with it was that no instructions were included, but these were easy to find online. Think it will be a game changer!

1 octobre 2024
Avis spontané
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Réponse de SEALEY

Thank you for your fantastic 5-star review, Rory. We really appreciate your feedback.

Noté 5 sur 5 étoiles

Phoned technical support on Thursday…

Phoned technical support on Thursday lunchtime about a replacement torx bit. The gentleman who I spoke to was polite, knowledgeable and very helpful. New bit arrived, free of charge, on Saturday morning.
Excellent service, can't fault in any way.

19 septembre 2024
Avis spontané
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Réponse de SEALEY

Thanks for the stars Simon. We pride ourselves on our personal customer service and really appreciate your feedback.

Noté 1 sur 5 étoiles

Something fishy going on with these…

Something fishy going on with these reviews.
Rated excellent with loads of bad reviews? And each time I write a review it magically disappears 🤔🤔🤔
The company is a joke.
They lie and say Life time guarantee even on their website page but when you ring them Sam tells you they're not covered.

10 septembre 2024
Avis spontané
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Réponse de SEALEY

Hi. We pride ourselves on our range of guarantees and care greatly about ensuring our customers receive effective and prompt service. Please could you get in touch with support@sealey.co.uk or call 01284757500 so we can escalate this issue and get it resolved for you. Thank you.

Noté 3 sur 5 étoiles

Not really living up to my expectations of the brand

Really disappointed to be having to give this rather negative review...

I was in need of a new jack and if there's one tool you don't want to skimp on it's a jack so I opted for a Sealey 2501LE as whilst it might've looked similar to many of the other often-brandless jacks out there I had confidence in the Sealey brand.

Unfortunately on first use I was struck by how slowly the jack retracted as whilst it was fitted with a 'slow release mechanism' it was taking the best part of a minute to lower the car! I took a video and to Sealey's credit once they'd seen this they confirmed it was faulty without much hesitation and arranged a replacement.

The replacement worked fine but a few months later I discover (not through Sealey I hasten to add despite registering it with them - the tip-off came from a friend!) there's been a product recall for this jack and I got this confirmed by Sealey and they arranged for it to be collected and repaired.

I duly packed it up in the original box and packaging, had it collected and a few days later it was back with me. Great! However, my original box and packaging hadn't been used for the return journey - the jack and two-piece handle had instead all been put loose into a different box with a bit of scrunched up paper for, well, I don't know actually. This thing weighs over 30kg - some scrunched up paper won't do anything! Needless to say the inevitable movement and likely repeated upending it endured in transit meant that some parts of the handles got scratched up and foam padding indented. Sure, just cosmetic damage really but I like to care for my tools and hoped Sealey would've done so too. If they'd used the original packaging - which they obviously deem necessary for retail delivery - why didn't they do so for the return?

So, all in all, it's been a bit of a disappointing purchase if I'm honest. Perhaps my expectations were too high but I really thought Sealey would've been a cut above the rest. I'm sure they used to be.

Update: Now that the dust has settled I've added on a star as on reflection the prompt and friendly service from the staff has been really good, and whilst the packaging problem was an unnecessary distraction it really has been the product quality side of things that has been the main issue for me.

10 septembre 2024
Avis spontané
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Réponse de SEALEY

Hi Mathew. Thank you for taking the time to pass on your feedback. We pride ourselves on our personal customer service and are very sorry that we fell short on this occasion.

Noté 5 sur 5 étoiles

Excellent service.

Sturdy tools and value for money with an excellent choice

5 septembre 2024
Avis spontané
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Réponse de SEALEY

Thank you very much for your five star review Carl.

Noté 5 sur 5 étoiles

Various tools I own with sealey

Various tools I own with sealey, from impact drives, socket sets, drills, torches. All items are brilliant!

8 septembre 2024
Avis spontané
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Réponse de SEALEY

Thrilled that you're impressed, and thanks very much for the 5 stars Phil.

Noté 5 sur 5 étoiles

Quality and Robustness at affordable prices.

Sealey to me have always been a reputable brand. By that, I mean that they offer some of the best tool quality, but not only that, for a very reasonable price.

I use my tools semi-professionally and also for DIY. They are very well made, extremely robust and last a long time. I can trust them to do any job I may undertake.

I am such a big fan of the Sealey brand that I recommend them to anyone for any job. Their tools are priced in brackets so you can purchase an amateur DIY tool, or a professional level tool, without the quality differing by any noticeable measure.

I will continue to recommend Sealey products to anyone.

7 septembre 2024
Avis spontané
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Réponse de SEALEY

Thank you very much for your recommendation Paul. We really appreciate the 5 stars.

Noté 5 sur 5 étoiles

Life not a grind anymore

Just order Sealey 150mm Bench Grinder great bit of kit very sturdy and well made easy to put together very easy to use all at a very reasonable price and best of all it’s British

3 septembre 2024
Avis spontané
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Réponse de SEALEY

Thank you for the stars Barry. We really appreciate your review!

Noté 5 sur 5 étoiles

After sales support, second to none.

Have a Sealey rechargeable flood light which I mislaid the charger for. Contacted Sealey , (David in Tech. Support), who supplied a replacement the very next day. Most of my engineers tools are Sealey and not only are they good quality at a sensible price, but the companies after sales service is amongst the best I have ever encountered.

31 août 2024
Avis spontané
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Réponse de SEALEY

Thank you very much John. We pride ourselves on our personal customer service and are happy to have resolved the issue promptly with your Floodlight.

Noté 5 sur 5 étoiles

Support is the true test of a product

Purchased a sealey SDS drill which developed a fault.

With any purchase the test of a great product is the support when things are not as they should be.

Sealey support were fantastic and dispatched a replacement unit within 24 hours.

Excellent fast service and the new replacement drill is great.

27 août 2024
Avis spontané
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Réponse de SEALEY

Thanks for the stars Paul. We pride ourselves on our personal customer service and really appreciate your feedback.

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