Sealy UK Avis 

1 669
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This may sound completely mad but from a person that has had two operations and suffered from a bad back for 23 years, I now enjoy going to bed! I used to dread the pain whilst sleeping, that is unt... Voir plus

Noté 4 sur 5 étoiles

My old mattress had been very comfy but past its best. What a difference with my new Sealy mattress. Comfy but supportive. My back is appreciating it. My only problem is my storage base makes it quite... Voir plus

Noté 5 sur 5 étoiles

We decided on our Sealey bed after a lot of research followed by excellent advice from Andrew at our local branch of Stokers. We are very pleased with the quality and finish plus the comfort of new be... Voir plus

Noté 5 sur 5 étoiles

Absolutely love my new Sealy mattress. I have had it for 6 weeks now and it is fantastic. It is firm, very comfortable, and offers brilliant back support. I’ve been sleeping much better since it arriv... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(1 669)

404 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery. Ordered on the Sunday came the following Friday. Mattress seems to be well made. Would recommend.

24 avril 2026
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Réponse de Sealy UK

Thank you for your 5* review

Noté 4 sur 5 étoiles

A firm mattress.

I think it is a very good mattress but too hard for my wife. She sleeps on her side and according to her weight she is too light for a firm mattress. (We were not aware of this when we bought it)

21 avril 2026
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Réponse de Sealy UK

Hi William,

Thank you for your review, we are sorry to hear your wife is finding your new mattress too firm.

You may wish to consider trying a mattress topper, people often find they offer additional luxury and comfort. They are available online and from a number of High Street retailers.

Best wishes
Sealy UK

Noté 5 sur 5 étoiles

Never slept better

Ordered a new mattress and I am mega happy! Since getting it I have had the best sleep in years. Switched from Simba (waste of money) to Sealy, honestly the difference is night and day.

Delivery went flawlessly and haven't had a single issue. Highly recommended.

15 octobre 2025
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Réponse de Sealy UK

Thank you for your review.
We're delighted to hear of your experience.

Noté 1 sur 5 étoiles

Bad reaction

The first two night's sleep was fine. Unfortunately for the following five nights I woke up feeling as though my legs and feet were on fire. It was so bad it woke me up. After a week I gave up and went back to my previous mattress. When I was able to, I exchanged it for another make. Customer Services were excellent and suggested that I might have had a reaction to the foam. I thing this was probably the case.

26 avril 2026
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Réponse de Sealy UK

Hi

Thank you for your review. We're sorry to learn of this reaction but are pleased customer service were able to assist.

We hope you now have a mattress which meets your needs and are sleeping comfortably.

Best wishes
Sealy UK

Noté 1 sur 5 étoiles

I had to pay for a deep clean because…

I had to pay for a deep clean because the mattress absolutely stank like a dirty damp dish cloth left in the cupboard for six months. Spent a week on the sofa while waiting for the smell to go as I the old mattress was taken away. Just hope it's alright now. And now sealy are trying to convince me that this is normal. Are they for real.

25 avril 2026
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Réponse de Sealy UK

Hi Michael

Thank you for leaving a review and we're sorry to hear of your experience.

It is not uncommon for a new mattress to have an odour when first delivered, however it is not harmful to human health. With regular airing it should soon dissipate, a deep clean should not be necessary.

Should you find that the odour persists, please do get in touch with the retailer who will investigate further and take the necessary action to resolve.

Best Wishes
Sealy UK

Noté 3 sur 5 étoiles

Too firm for us

24 avril 2026
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Réponse de Sealy UK

HI Mike

Thank you for leaving a review.

We're sorry to hear you are finding your mattress too firm. This can often be the case initially whilst the body adapts to the level of support being offered by the new mattress.

We hope that you will soon adjust and be sleeping comfortably.

Should you wish to explore other options which may be available to you, please contact the retailer directly.

Best wishes
Sealy UK

Noté 2 sur 5 étoiles

Sealy Advantage Emerald Latex Mattress

Bought Sealy Advantage Emerald Latex Mattress. It is very soft. I wake up with my back aching. I weigh 50kgs and was looking for a softer top with a harder base. But this mattress dips. And the problem is made worse when my partner sleeps over. He weighs 70kgs. I end up needing to sleep on the edge of the mattress as the dip gets worse. He wakes up with a backache whenever he sleeps over. I’ve had it for 6 months now. It felt too soft almost from the beginning but I gave it time to settle.

15 novembre 2025
Avis spontané
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Réponse de Sealy UK

Hi Sonya,

Thank you for your review. We're disappointed to learn of your experience.

Have you contacted the retailer at all to make them aware of the issues you are experiencing? If not, we recommend speaking to them ASAP.

If you require any assistance, please don't hesitate to get in touch with us at customercare@sealy.co.uk

Best Wishes
Sealy UK

Noté 4 sur 5 étoiles

Comfortable & Firm

We are pleased with our mattress, easy to order and delivered carefully and in a timely manner.
Registering the purchase was tricky, rang Sealy direct in the end as the advice from Mattress Direct was incorrect.
The mattress is a bit noisy, clunks at the top end when you turn over! I know I wondered what it was when I first heard it.
Apart from that it is comfortable and we have a good night's sleep 😴

12 février 2026
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Réponse de Sealy UK

Thank you for your review.

We're sorry to hear you found the registration process but are pleased you're happy with the comfort and are sleeping well :)

If the noise you described persists or worsens, please reach out to the retailer who will investigate further and take any action required under the terms of the guarantee.

Best wishes
Sealy UK

Noté 5 sur 5 étoiles

Excellent mattress

Excellent mattress. Will replace with the same mattress when required.

19 avril 2026
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Réponse de Sealy UK

Thank you for your review! We're delighted to hear this.

Noté 1 sur 5 étoiles

Mattress arrived ripped & very…

Mattress arrived ripped & very uncomfortable with large dips in between the springs therefore no support.

19 avril 2026
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Réponse de Sealy UK

Hi Mr Farquhar,

We're very sorry to hear of that your mattress did not arrive in perfect condition.

If you have not already contacted the retailer please get in touch with them ASAP so this can be rectified.

If you require any assistance, please get in touch with us at customercare@sealy.co.uk

Best wishes
Sealy UK

Noté 5 sur 5 étoiles

Best Mattress

Ordering and delivery flawless. Mattress better than I had anticipated. So glad I finally decided on Sealy. Highly recommended.

15 avril 2026
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Réponse de Sealy UK

Thank you for your lovely review

Noté 5 sur 5 étoiles

Going to bed is bliss

We replaced our old bed with a new Sealy devan, headboard and Elevate Firm mattress. It is bliss going to bed knowing that we will have a good sleep. Sealy beds have never let us down.

25 mars 2026
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Réponse de Sealy UK

Thank you for your lovely review

Noté 4 sur 5 étoiles

The salesman was very helpful in…

The salesman was very helpful in helping me choose my king size mattress.

12 avril 2026
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Réponse de Sealy UK

Thank you for your review.
We're very pleased to hear that you received the right advice when choosing your new mattress.

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