Seamless.AI Avis 

Complete Scam. BUYER BEWARE: THIER LEAD LINKS ARE NOT VERIFIED AND CAN AND DID CAUSE A VIRUS ON MY COMPUTER. Also MANY of their email leads are fake (firstname.lastname-at-company name). I really don't like liars and scammers - nothing good will come to them for taking advantage of people. I wish I would have read these reviews prior to signing up. The sales person Paul, seemed really trustworthy. I was excited to sign up- but these guys are scammers. Whoever Carter, is who worked on my complaint, made sure to provide the worst possible customer service. I might as well have been talking to a can of paint. It's important to not that I didn't even ask for a refund, I just asked to terminate future subscription payments and they would not. I WILL NEVER USE THIER SERVICE, ITS HIGH-RISK AND INCREDIBLY, PROBABLY THE WORST CUSTOMER SERVICE I'VE EXPERIENCES IN OVER A DECADE. And I'm the type of person that like to see the glass half full and give everyone the benefit of the doubt.

We signed up. Experimented with it a bit. But really did not have any success. We failed to read the fine print, that you have to apply to cancel the service. WE GOT STUCK WITH A WHOLE 1-YEAR SUBSCRIPTION THAT WAS CHARGED TO OUR CREIDT CARD AUTOMATICALLY.

I signed up for a Seamless.AI annual subscription for my business. When I decided not to renew, I discovered there was no simple way to cancel online. The company automatically charged my card $2,200 without any advance notice or renewal warning — something both the FTC and Illinois law require.

To cancel, Seamless.AI forces you to book a meeting with a sales rep, which is inconvenient and feels like a tactic to pressure customers into staying. I didn’t want the service anymore and shouldn’t have to sit through a sales pitch just to cancel.

I ended up filing a credit card dispute because their process didn’t meet basic consumer protection standards. Businesses should make cancellation as easy as sign-up — not a maze of obstacles.

receiving calls 2 times per day and asking them to put me on a do not call list each time. asked for the HQs phone number in reference to a call i had from Jayden Griffin where he told me he doesnt care that I am asking him to stop calling me and doesnt want to give any information to me so i can call in to make sure i stop getting calls. he ended the call by telling me to go google it myself and hung up. happy to speak to anyone in their company to give them call times and call records so they can address the issue and hopefully stop calling me 2 times a day. will continue to review them until it stops

I would stay away from these thiefs. They constantly lie and their service is terrible. Why do you think it's so hard to find their reviews.

Most contact info in their database is junk.

We paid for the first year, and didn't want to renew because it was a useless tool (and we ended up buying a ZoomInfo subscription).

No option to cancel on the website. Two support calls before renewal, and now they're claiming we had to cancel 30+ days in advance; forcing us to pay for another year?

Spam company and spam software

Their tool never really worked. Nbd we signed up for it fine. But wr submitted a cancelation and thought it was done. Nope. Charged our card FIVE THOUSAND dollars. Which is more than er originally paid. We cant login. They wont refund. Said we needed a 90 day notice. We gave them a year notice. Did I mention their tool never worked? Beware of this company

If you are considering Seamless.ai, save yourself the headache. This company is the poster child of how not to do outreach. Their team cold calls every single day with no preparation, no value, and no ability to hold a real conversation. The second you press them with a simple question, they fumble through half sentences like it is open mic night at an improv club.

The CEO seems more focused on trying to become a DJ than running a business. Honestly, based on their outreach strategy and accuracy of their data, that might actually be the right career move. At least music requires rhythm and timing, two things this organization completely lacks.

Bottom line: stop wasting people’s time with sloppy cold calls and invest in fixing your product and training. Until then, Seamless.ai is nothing more than noise.

This product doesn't work, and when you go to cancel at the end of the term, they hit you with the "You gotta cancel at least 90 days prior to renewal, sorry. Now pay us another for another year" with no way to remove payment from the portal.

These folks are thieves and I highly advise you to find another tool.

From the start, my experience with Seamless was deeply disappointing. The tool was average at best. You must pay for and use an email scrub tool with Seamless as many of their emails are bad. While the product is just okay- the customer service was far worse. It took two months after payment before the program was usable—due entirely to a lack of support and responsiveness.

With only three business days’ notice, I was informed I would lose all credits at the end of my contract—credits I had already paid for. This short notice is unacceptable and shows disregard for customers. When I reached out to request a resolution, my email was ignored, forcing me to work over the weekend to burn through credits under duress.

Seamless consistently fails to respond to inquiries, demonstrating a lack of professionalism and accountability. This is not poor service—it is systematic failure.

I was lied to in the initial sales call which was recorded. I requested a copy of the recording many times but was refused. I’ve been trying to get out of their contract since day 1 when I realized they weren’t delivering on what they’d sold me on.

I was promised 12 intent searches but once my subscription was activated it took 6 weeks for them to activate 4 of the promised 12. The search data is completely useless and once you chose one intent search you can’t change it.

To add insult to injury they don’t seem to keep notes. I get a call every 6 weeks or so from a chipper young voice just calling to make sure I’m still having a wonderful experience and to see if there is anything they can help me with. I repeat the same complaints everytime and get the same scripted response.

The fact they refuse to release the video or even just the portion of the video where I confirmed for my notes that there were TWELVE intent searches topics included tells me all I need to know.

Stay away.

I used Seamless.AI for 1 year, expecting a reliable SaaS experience. Instead, I found myself locked into an annual renewal I never clearly consented to. The renewal emails were vague, no specific renewal date, no clear cancellation instructions, and no proper 15–45 day notice as required by consumer standards.

When I tried to resolve it, the process was confusing: multiple support contacts, inconsistent answers, delays, and no fair resolution. I revoked authorization and formally disputed the renewal, yet they still threatened collections.

A lot of others have shared the same experience (see BBB complaints). I strongly advise anyone considering Seamless.AI to read every line, insist on cancellation terms up front, and proceed with caution.

*Helpful tip for others: Document every email, don’t rely only on verbal promises, and make sure they commit to cancellation in writing before renewal.

Terrible software!! Extremely disappointed!

Seamless.ai failed us on two fronts: product and posture. On product, results were underwhelming and the vaunted “intent” search was practically unusable; we spent hours with tech support trying to make it behave like a tool for humans, not a robot, and got nowhere.
On posture, it’s worse. Their terms require canceling more than 60 days before renewal; miss it and you’re auto-renewed for 12 months. We missed by two weeks—and they refused to help. Repeated, explicit requests to cancel were met with the same tone-deaf script to “give it another try.” This is customer retention by contract, not by value. I could never recommend this company to anyone. If you want clarity and respect, go with Surfe—straightforward pricing and no lock-ins.

I wish I could rate this less than one star.
They have called me after I requested they not call me again. Their system is selling my personal number, instead of my business line to companies.
The last time they called they hung up when I told them why I wanted my information out of their system. No sorry, just hung up.
Fair warning to anyone who uses Seamless. If you call me on my personal cell phone I will not do business with you.

They inform me about collecting data but to unsuscribe they require first name, last name, phone number etc.

The platform from a user perspective is an absolute joke. There was zero forethought on user experience. Its so bad I would never buy this product again. Furthermore, their support is an absolute joke! Been waiting on support for 2 days to solve my problem. I can't speak to the actual database because the product is so poorly designed I haven't been able to save nor download the list and actually use it. For the money this company and product is a dud! Don't purchase this product. There are better options.

Getting regular privacy notices from this company about their collecting, processing and sharing of my data.
Email contains no personal details at all. No "Hello acccountname" etc.
There are however unique URLs in the email that they can use to track if you clicked on any of the URLs. Even for innocent looking stuff like Privacy Policy or just their website.

Based on their homepage, I would never sign up for their service.

So many red flags that this is a scummy company, just based on analyzing these emails.

Absolutely regret purchasing. I was largely looking for an email contact research tool for marketing.
The system, support and accuracy are terrible.
To get support, you have to leave a message and wait for a call.

I purchased 10,000 lead cradits and have not had ONE transaction from them yet.

DO NOT BUY THIS

DONT use seamless

if u forget to cancel the auto renewal (which they aren't clear you are in), then they will not have a easy cancellation button on the site

if you do try to cancel, then they will make you book a call and not give refund or anything of that sort.