Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks Danielle & Debra Danielle a fantastic cookery class! The food was delicious, and the recipes easy to follow again at home. The shop is excellent, with lovely and knowledgeable staff and great... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was such fun learn to cook new food in a local kitchenware shop that i have bought in many times. Danielle and Debra were extremely welcoming and friendly. We met other local people and the food wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Danielle and Debra are amazing hosts, looking after us and teaching us how to make delicious middle eastern food. They are both incredibly warm and enthusiastic. I learnt very useful practical things... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Enquired about a cutting board and asked if it was possible to view a few before shipping too see which one I liked the grain of. The email was ignored, not even a 'Sorry, this isn't possible' as a re... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de plans de travail

Écrit par l'entreprise

Good food is one of the things that makes life a joy. And creating it is more of a joy with the right tools. That's what Season sells - cookware built to last, chosen or designed by people who actually cook. No fake claims, no fad products, no cheap things that let you down twice: once when they break, and every day before that. We design our own ranges. Season S4 knives, forged to hold an edge and balanced for real kitchens. End grain chopping boards that protect your blade and last for decades. Tri-ply stainless steel pans that heat evenly and take a lifetime of use. Cast iron casseroles in colours you'll want on the table, not hidden in a cupboard. Alongside them, a full cookshop range: bakeware, tableware, coffee makers, and the brands we've tested and trust. Buy from us and you get what goes with it - how to use it properly, how to care for it, and honest advice from people who know what they're talking about. Our recipes and guides are written by cooks, not copywriters. Shop online with delivery across the UK, or visit us in one of our four London stores: Balham, Crouch End, Islington and West Hampstead. Our cooking school runs classes from the stores, helping home cooks build real confidence, step by step. Seen something for less elsewhere? Tell us. We'll see if we can match it. Cook like it matters.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(143)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great cookery class and shop

Thanks Danielle & Debra Danielle a fantastic cookery class! The food was delicious, and the recipes easy to follow again at home. The shop is excellent, with lovely and knowledgeable staff and great range of high-quality products. I would highly recommend it and look forward to coming back.

8 juillet 2026
Avis spontané
Logo de Season

Réponse de Season

Thank you, this is good to hear. The real sign a class has landed is whether the recipes work again at home, with nobody there to help - so that's the part we're most glad about. We'll pass your thanks on to Danielle and Debra, and we'll see you next time.

Noté 5 sur 5 étoiles

It was such fun learn to cook new food…

It was such fun learn to cook new food in a local kitchenware shop that i have bought in many times. Danielle and Debra were extremely welcoming and friendly. We met other local people and the food was delicious. At the end, I enjoyed eating, drinking a glass of beer, and chatting with the other participants. A really lovely experience and we will go again. Highly recommend.

8 juillet 2026
Avis spontané
Logo de Season

Réponse de Season

Thank you for this Julia. The eating, drinking and chatting at the end is our favourite part too - it is what the cooking was for, really. Danielle and Debra will be pleased to hear they looked after you well. See you at the next one.

Noté 5 sur 5 étoiles

A fabulous evening

Danielle and Debra are amazing hosts, looking after us and teaching us how to make delicious middle eastern food. They are both incredibly warm and enthusiastic. I learnt very useful practical things such as the best way to chop vegetables and herbs. We enjoyed the meal at the end with a glass of wine and ended up chatting late into the evening. I am looking forward to trying out the recipes at home and working on my cookery skills and repertoire.

13 mai 2026
Avis spontané
Logo de Season

Réponse de Season

Thank you, Sarah. We’re so pleased you enjoyed the evening with Danielle and Debra. They’re wonderful teachers, and it’s lovely to hear you picked up useful skills as well as enjoying the food, wine and conversation. We hope you enjoy cooking the recipes at home, and we’d love to welcome you back soon.

Noté 5 sur 5 étoiles

I purchased the S4 utility knife at the…

I purchased the S4 utility knife at the end of April, the knife came the next day and was excellent, very nice looking knife with a razor sharp edge, so much so that I found myself putting it back in the box after uses because the packaging was also very classy. After 2-3 weeks I noticed a chip along the blade which, after taking such good care of the knife, was really unfortunate.

I got in contact with the customer service and within the day i got the first response just politely asking for a photo of the blade, to which i sent one. They replied not 12 hours later totally agreeing with me and have sent out a replacement knife that should be with me tomorrow (next day delivery was a very nice touch)

Overall fantastic experience with Season cookshop and I will absolutely be buying from here exclusively for cookware now.

14 mai 2026
Avis spontané
Logo de Season

Réponse de Season

Thank you for taking the time to write this.

We’re very glad the S4 made such a strong first impression, though much less glad to hear about the chip that appeared after a few weeks. That was disappointing, especially given how carefully you’d looked after it.

I’m pleased the team were able to sort things quickly and get a replacement on its way without any fuss. We care a great deal about making well-made, functional tools, and about putting things right when something isn’t as it should be.

Thank you again for your support, and for choosing Season. It means a lot to hear that you’ll be coming back to us.

Noté 5 sur 5 étoiles

The best knife ever

Just took delivery of Season’s S3 67 layer Damascus steel utility knife which is nothing short of glorious. Makes me want to toss my Wusthof chef’s knife in the bin. No comparison in quality. And at £45 it’s very reasonably priced. Also, lovely personal customer service and beautiful packaging. I’m afraid I have to go back for more now.

16 avril 2026
Avis spontané
Logo de Season

Réponse de Season

Thank you Meg - we’re so pleased you love it. The S3 is made from the very highest spec materials, so it’s a real pleasure to hear that its quality is so apparent in use. We’re also delighted that the service and packaging felt right. And whenever you’re ready to come back for more, we’ll be very glad to help.

Noté 5 sur 5 étoiles

Fun Class with Tasty Food.

I was given a cooking lesson from Season as a Christmas present. Such a fab present as I had a lovely time.
Debra and Danielle were fantastic hosts and all the recipes were super tasty.
I’ve since made the Dahl with rice and it was delicious.
Everyone else in the class were so friendly and chatty.
We completed the class with a lovely glass of wine. The food we cooked was all eaten. I was lucky to get a little takeaway of one of the dishes and it tasted even better the next day.
It was a lovely environment and fabulous hosts. I would absolutely recommend any class in Islington or Crouch End branches. Looking forward to the next one.

19 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

I just wanted to proffer a little thanks...

I just wanted to proffer a little thanks to my local store of Season, in Islington, North London.
I've only visited twice in person, but I've been dealt with personably on both occasions, indeed by the same young Lady, Miss M.
Tonight's visit was especially inspiring, as I was both quickly recognised, and welcomed upon first sight, as well as provided with magnanimous advice as to where I could purchase my sought after item, as they no longer had any stock available (A two Hole Egg Poacher 16cm pan).
As I mentioned at the time to Miss M, business is not actually about buying/selling anything. That's just what keeps accountants happy, as it's clean & binary.
Business, is about building relationships, so you don't go anywhere else for your needs, which ultimately translates in sales/purchases...
One small point however, I called three times today to clarify a specific issue before visiting, and was unable to connect once, ergo the 4 star rating rather than 5.
Answer the phone please in future, or at least note the number calling, and call back.
That's, Good Business!

7 mars 2026
Avis spontané
Logo de Season

Réponse de Season

Thank you for such a thoughtful review.

We’re so pleased to hear that your visits to our Islington store have been such positive ones, and especially glad that Miss M looked after you so well. Being recognised, welcomed and given helpful advice is exactly the kind of experience we want people to have in our shops.

We also appreciate you raising the issue with the phone. That should not be happening, so we’ll be looking into it. Thank you for pointing it out.

Thanks again for taking the time to write such a generous review. We look forward to welcoming you back soon.

Noté 5 sur 5 étoiles

Wonderful cooking class

We attended a wonderful cooking class at Crouch End. We learned useful recipes and some technique tips, in a really warm friendly atmosphere. It was a lovely and productive evening! Strong recommend.

28 janvier 2026
Avis spontané
Logo de Season

Réponse de Season

Thank you so much for your kind words. We're so pleased you enjoyed the class in Crouch End - a lovely and productive evening is exactly what we hope for. It means a great deal to hear the atmosphere felt warm and welcoming, and that you left with recipes and tips you’ll actually use. We’d love to cook with you again sometime.

Noté 2 sur 5 étoiles

Product fine, customer service not.

Enquired about a cutting board and asked if it was possible to view a few before shipping too see which one I liked the grain of. The email was ignored, not even a 'Sorry, this isn't possible' as a reply. Purchased the item a while later and shipping notifications and plenty of marketing emails filled my inbox shortly after. I'm happy with the product but the customer service leaves a lot to be desired. If they won't respond to something as small as a basic question, I worry what they'd be like if there was a bigger issue with an order.

1 février 2026
Avis spontané
Logo de Season

Réponse de Season

Gosh - so sorry about that Lewis. It was picked up by our bot and we missed it - silly error. Of course, we would've been more than happy to send you a few pictures - it wouldn't have taken more than a few minutes. Many thanks for the feedback - we are going through our processes to ensure we don't have another instance of a query slipping through the net.

Noté 5 sur 5 étoiles

Amazing cooking experience!

It was such a fun evening - we learnt how to cook some great Thai food! Would 100% recommend

21 janvier 2026
Avis spontané
Logo de Season

Réponse de Season

Thank you so much - what a lovely review. We’re so pleased you had a good time (and that the Thai dishes hit the mark). Hope you’re still enjoying them at home. You’d be welcome back any time.

Noté 5 sur 5 étoiles

Excellent

Excellent communication and customer service. Next day delivery and very happy with the goods I've purchased.

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

This company looks after its customers

I purchased some muslin squares from Season, but changed my mind shortly afterwards. The company was very kind and refunded me the same day. Many thanks!

16 janvier 2026
Avis spontané
Logo de Season

Réponse de Season

Thanks for taking the time to write a review. We know muslin can put a 'strain' on decision making. (Yes, terrible pun) We look forward to welcoming you again!

Noté 5 sur 5 étoiles

Fantastic service from Season Cookshop

Fantastic service from Season Cookshop! Richard was super helpful and went above and beyond to sort everything quickly. Couldn’t ask for better customer care — thank you!

16 septembre 2025
Avis spontané
Logo de Season

Réponse de Season

Thanks for taking the time Reece. It actually means a lot. Happy cooking!

Noté 5 sur 5 étoiles

Good quality and good customer service!

Ordered a chopping board from here and what arrived wasn't to the standard I'd have expected. I emailed in with photos, and they promptly came back to me and posted out a new one (which was perfect and worth the £££). Great customer service and very happy with my order.

2 juin 2025
Avis spontané
Logo de Season

Réponse de Season

Thanks so much for taking the time Melanie. Your happiness is genuinely important to us, so lovely when it's acknowledged. Happy chopping!

Noté 5 sur 5 étoiles

What a lovely responsive company to…

What a lovely responsive company to deal with. Would have no hesitation in recommending it.

25 mars 2025
Avis spontané
Logo de Season

Réponse de Season

Thank you so much for taking the time Annie - it makes the world of difference. We are of course delighted you're happy. Happy cooking!

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. An order made on Friday afternoon arrived out in the sticks in the morning post the next day - a Saturday. Very impressed!

14 février 2025
Avis spontané
Logo de Season

Réponse de Season

Thanks so much for taking the time to leave a positive review. We certainly care about customer service, and it's lovely when it's acknowledged. Happy cooking!

Noté 4 sur 5 étoiles

Good service from Dejan of the Islington shop

After an initial hiccup of paying for the order through super which happens if you pay by card, Dejan? from the Islington store was so helpful. My package arrived the next working day. I want to compliment Season on good customer service, thank you.

21 décembre 2024
Avis spontané
Logo de Season

Réponse de Season

Thanks for taking the time Duncan. Have a great Christmas.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus