Seat Loader LTD Avis 102

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wide choice of hospitality tickets. Easy to order, but click through to see final price when charges are added. Compared to competitors where headline price is the final price. Tickets emailed... Voir plus

Noté 1 sur 5 étoiles

If you’re p!ssed off with the dynamic pricing for Oasis you’ve seen nothing yet. Seat loader think it’s acceptable to quadruple LFC tickets off the back of two football results. Imagine going from an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After some difficulties with the tickets I purchased, Danny at Seat Loader was so helpful and did what he said he was going to do to help me out. His actions confirmed to me that this is a trustworthy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered, 3 seats together and hospitality. Chose our seats, (which were perfect and hospitality was perfect.) and paid by card, all approx 3 or 4 weeks before match. I received a Welcome email, later... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Billetterie de spectacles

Écrit par l'entreprise

Welcome to Seat Loader, your trusted partner for unparalleled football experiences. Since our inception, we have been committed to bridging the gap between football enthusiasts and their favourite clubs, beginning with our long-term partnership with Liverpool Football Club.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

The Best Experience

Ordered, 3 seats together and hospitality. Chose our seats, (which were perfect and hospitality was perfect.) and paid by card, all approx 3 or 4 weeks before match. I received a Welcome email, later I received an update email, then approx 5 days before match, I received emailed tickets, then a confirmation email, too. I felt reassured throughout the whole process. (I had it confirmed they are legitimate licensed sellers) and have just used the site again. The whole experience from purchase to final whistle was faultless.

5 juillet 2025
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Réponse : Seat Loader LTD

Thank you very much for your kind review, we really appreciate it

Noté 5 sur 5 étoiles

Liverpool v Bournemouth tickets

Excellent service and easy to use. Tickets arrived as advised and easy to use at the ground. I have used Seat Loader on several occasions now and have had no issues on any occasion.

3 août 2025
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Réponse : Seat Loader LTD

Thank you for your kind review

Noté 1 sur 5 étoiles

Beware disgusting processing fees

The hidden charges for 'processing fees' are outrageous - preposterously high. Disgusting rip off. I thought we were protected from these now by consumer legislation. I will be checking this.

3 août 2025
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Réponse : Seat Loader LTD

Thank you for your review. Our fees are clearly advertised when you select your tickets and on the checkout page. If you'd like to contact us regarding this please email info@seatloader.com

Noté 5 sur 5 étoiles

Bought two tickets for Liverpool’s…

Bought two tickets for Liverpool’s final game of the season through Seat Loader for a corporate client and was really impressed with how smooth everything was.

From the moment I got in touch, the communication from Jackson was clear, professional, and genuinely helpful.

Everything went exactly to plan, and our guest had an amazing day at Anfield. I would definitely use Seat Loader again and recommend them to anyone who wants official tickets and a solid service.

31 juillet 2025
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Réponse : Seat Loader LTD

Thank you for your kind review

Noté 1 sur 5 étoiles

Updated website has some issues.

New updated seat loader website has some issues.

When attempting to login the entered password string is visible instead of being hidden by *****

The SSL certificate throws the following validation errors when attempting a booking on the confirmation screen

"Something went wrong Error: {"message":"Whoops!","code":"UNKNOWN"}" - this seems to hint at a host server error their end ? Not great when processing secure payment data ! I would expect rock solid stability from a supposedly secure website.

These issues do not instill any confidence in the buying process via their website, the whole thing feels flaky. The FAQ section for example has incomplete sections under "What payments do you accept" there is just the text "Answer".

It is worth noting that their old website worked fine and looked professional the updated version is amateurish to say the least.

Seems like they still have some gremlins to iron out on the new site until then I can't recommend using these guys based on these issues. Would you risk several hundred (if not thousands) of pounds on ticket purchased via a flaky website....me neither.

31 juillet 2025
Avis spontané
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Réponse : Seat Loader LTD

Hello James

We’re disappointed to read this — especially as at no point did you attempt to contact us directly via any of the multiple channels we provide (email, phone, contact form, or live chat). We're always here to help, and most of these concerns could have been addressed immediately without the need for a negative review.

That said, we’ve reviewed your points:

•⁠ ⁠The password visibility bug has been resolved.

•⁠ ⁠The SSL and confirmation screen errors are fixed.

•⁠ ⁠The incomplete FAQ entry was a publishing oversight and is now corrected.

While we accept that the new site still has some rough edges, calling it “amateurish” without giving us a chance to respond directly feels unfair. We’re committed to making the experience better and more stable, and constructive dialogue helps us do that faster.

We remain committed to earning your trust again and improving every part of the user experience.

Regards,

Noté 5 sur 5 étoiles

Good price good experience

I had a great experience purchasing tickets – the process was easy and smooth from start to finish. The pricing was fair and in line with market rates, which I appreciated. I also reached out with a few questions beforehand, and the sales team was very helpful and responsive. Overall, a hassle-free and positive experience.

18 juillet 2025
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Réponse : Seat Loader LTD

Thank you for your review

Noté 5 sur 5 étoiles

All good

Second time using Seat Loader so knew what to expect .Ordered tickets easily online. Price was as expected for hospitality!
Question after buying was dealt with quickly , efficiently and in a friendly manner.All relevant information was emailed straight after booking.Looking forward to receiving tickets and getting to Anfield again .Thanks

16 juillet 2025
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Réponse : Seat Loader LTD

Thank you for your kind review Tania

Noté 1 sur 5 étoiles

Advertised price is not purchase price. Beware!

Dreadful practice of advertising a price and then adding close to 20% mark-up late in the buying process. Otherwise, no problem with buying tickets from Searloader. But come on!!!

8 juillet 2025
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Réponse : Seat Loader LTD

Hello

We appreciate you taking the time to leave us a review. We will certainly take this on board as we always aim to be as transparent as possible.

Customers are given plenty of opportunity to not go ahead with the transaction in the checkout process if there is something they don't like or understand. We also have a dedicated team on hand to answer any questions.

We hope you enjoyed the match last season and also the match you have purchased tickets for in a few weeks.

Noté 5 sur 5 étoiles

Great site for tickets

Easy, clear website, prices very reasonable.
Looking forward to my game in November to celebrate my 60th and my son’s 30th 👍🏻

25 juin 2025
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Réponse : Seat Loader LTD

Thank you for your kind review

Noté 1 sur 5 étoiles

Excessive booking fees – felt ripped off

The prices on SeatLoader look competitive at first, but by the time you get to checkout, you’re hit with a ridiculously high booking fee that isn’t clearly explained. It felt like blatant fee padding — just an excuse to squeeze extra profit. If you’re going to charge that much, be upfront about it. Very disappointing and I won’t be using them again.

15 juin 2025
Avis spontané
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Réponse : Seat Loader LTD

Hello

We appreciate you taking the time to leave us a review. We will certainly take this on board as we always aim to be as transparent as possible.

Customers are given plenty of opportunity to not go ahead with the transaction in the checkout process if there is something they don't like or understand. We also have a dedicated team on hand to answer any questions.

We hope you enjoyed the event you purchased tickets for and received them in plenty of time.

Noté 5 sur 5 étoiles

No Hassle,

No Hassle. Brought and paid for highly sought after FA Cup final tickets. Emailed through 3 days before the game. “Does what it says on the tin” as they say

17 mai 2025
Avis spontané
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Réponse : Seat Loader LTD

Thank you for your kind review Derek!

Noté 5 sur 5 étoiles

Wow what an experience

Wow what an experience! Seeing Liverpool win the league at Anfield was a dream come true! Thank you to everyone at seatloader

27 avril 2025
Avis spontané
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Réponse : Seat Loader LTD

Thank you for your review! We are delighted to hear you had a good day

Noté 5 sur 5 étoiles

Excellent

Excellent! Ordered tickets the week of the Merseyside derby and got them straight away! Great seats watching the soon to be league winners

2 avril 2025
Avis spontané
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Réponse : Seat Loader LTD

Thank you for your review

Noté 1 sur 5 étoiles

Tickets did not work

Tickets did not work. At first I did not have access to Anfield, but after 10 minutes of confusion we got in. Then other people were sitting in our seats but they had valid tickets with the same seat number So we had no seats. I recommend stay away.

The answer below from Seat Loader is misleading. I was in contact with them and it went nowhere, no explanation. The tickets were double sold, an Anfield official checked the tickets of 4 persons for 2 seats. We were the ones who missed out.

28 février 2025
Avis spontané
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Réponse : Seat Loader LTD

Hello Hamish, the Liverpool staff would not have let you into the stadium without valid tickets. We have checked our system and you were sent the correct tickets that were not double sold. We have an email address, live chat feature and phone number, all of which are monitored on match day. If you’d have contacted us on any of these we would have been able to help. You contacted us 2 days after the match, unfortunately there’s not much we can do other than investigate the issue fully. We apologise your experience wasn’t a good one, but we are an official hospitality reseller and this is the first case of tickets not working. Please contact us at info@seatloader.com if you’d like to discuss this further.

Noté 3 sur 5 étoiles

Seat Loader LTD offers decent service

Seat Loader LTD offers decent service, but it's far from perfect. Booking was straightforward, and communication was mostly good before purchasing. However, hidden costs like a £100 fee on top of already expensive tickets, plus unclear airport transfer details, were disappointing. While the experience at Anfield was enjoyable, the overall value for money and clarity need improvement.

13 mars 2025
Avis spontané
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Réponse : Seat Loader LTD

We are sorry for not providing the 5 star service we strive to achieve. Regarding the airport transfer, this is a service we do not currently provide. We include a partial hotel voucher with every order instead. The checkout fees are advertised at the checkout page, we will look to making these more clearly visible in future. Thank you for your review.

Noté 5 sur 5 étoiles

Have wanted to take my boys to Anfield…

Have wanted to take my boys to Anfield for years. Went to the Lille match. Great experience from start to finish. Yes its expensive but Seat Loader made the whole process very clear and seamless. Got our tickets emailed to us 5 days before the game so no worries at all. Just one note if your not used to using a Google Wallet etc just be prepared that the tickets are all digital(NFC) so you need to download to a wallet and you can only download once so be prepared. Will definitely use Seat Loader again.

21 janvier 2025
Avis spontané
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Réponse : Seat Loader LTD

Thank you for your kind review Steven! We are delighted to hear you had a good experience!

Noté 1 sur 5 étoiles

It's bad enough charging extortionate…

It's bad enough charging extortionate prices but they then charge ridiculous booking fee, 2 tickets £299 each. Final price £705
No thanks

9 décembre 2024
Avis spontané
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Réponse : Seat Loader LTD

Thank you for your review. Unfortunately we don't get the tickets from Liverpool FC for free. If you'd like to contact us regarding this please email us at info@seatloader.com.

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