The booking process was not easy for me as a Ward Clerk but it was straight forward to do. It just meant there was a lot of research for me to do and going backwards and forwards. The transport arriv... Voir plus
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Lisez les avis des autres
The team form my first call to the lady being transported to an alternative unit with professionalism and ease. Out first booking had to be cancelled but we eth rebooked without any implications, many... Voir plus
L'entreprise a répondu
Mark and the plus one both had a respectful manner in the way they dealt with the client and staff on the ward. They waited patiently for paperwork which unfortunately was'nt completed properly. They... Voir plus
L'entreprise a répondu
really helpful on the phone and ensuring the booking form completed correctly Good communication between team and ward if any delay. even though it is preferred to complete form online, having the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Exclusive Secure Care Services is a specialist forensic health and social care agency based in Sheffield, South Yorkshire. We offer a wide range of services and professional care of service users in secure environments including: •Highly trained Support Workers / Health Care Assistants •Rapid and Secure Conveyance / Ambulance Transport Team for Adults and Juveniles / Young People nationally. •Independent Living Support for 16+ and Adults •Training provision - specialising in Conflict Management & Physical Intervention Training (MVA)
Coordonnées de contact
4 Midland Court, Midland Way, Barlborough, S43 4UL, Chesterfield, Royaume-Uni
- 08435236264
- management@securecareservices.co.uk
- securecareservices.co.uk
4,6
Excellent
305 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Excellent
Excellent , good time keeping and staff were supportive and escorted patient safely. Good handover as well.
17 septembre 2024
Réponse de Exclusive Secure Care Services
Thankyou for your feedback.
great compassionate care, patient centred
fantastic communication. patient centred transfer. Caring staff and great with the patients.
6 septembre 2024
Réponse de Exclusive Secure Care Services
Thankyou for your feedback, We pride ourselves in Patient centred care.
Réponse de Exclusive Secure Care Services
Thankyou for your feedback.
The above staff had performed his job…
The above staff had performed his job with compassion and care. He make sure his patient is safe alll the time.
12 août 2024
Avis spontané
Réponse de Exclusive Secure Care Services
Thank you very much for taking time out to leave a review on our services... - Simmi
Excellent as always
1 août 2024
Réponse de Exclusive Secure Care Services
Thank you ever so much, happy to help! Always! - Simmi
Smooth service with friendly staff.
23 juillet 2024
Réponse de Exclusive Secure Care Services
Thank you very much for your kind words! Always here to help - Simmi
Helpful and pleasant staff from phoning…
Helpful and pleasant staff from phoning to collection of the patient from our ward.
We do not use this facility very often but it was a good experience.
Thank you
10 juillet 2024
Réponse de Exclusive Secure Care Services
Thank you very much for your review. We're so glad we could help, please do contact us in the future if you require our services again! - Alex
Réponse de Exclusive Secure Care Services
So glad we could help :) - Simmi
Excellent transport service
Excellent transport service, quick response, efficient, professional and very flexible and child-focused. A massive thank you to all staff especially Laura and Alex.
21 juin 2024
Réponse de Exclusive Secure Care Services
Thank you Denise, I'm certain Alex and Laura would be very grateful for your kind words, considering they're our newest recruits in the office should definitely motivate them to go above and beyond even further. - Simmi
The team was excellent
The team was excellent , kept the patient updated once they were introduced .Arrived in time
31 mai 2024
Réponse de Exclusive Secure Care Services
Thank you for leaving us a review. Glad we could help :) - Simmi
We have used ESCS a few times now
We have used ESCS a few times now, and we have found them to be professional and very helpful.
The first I had to complete the request form, I wasn't sure if I was doing it right, so when I called for some help, the lady was brilliant. She took me through the form and explained what each section meant.
3 juin 2024
Réponse de Exclusive Secure Care Services
So glad we could help Gwen! Thank you for leaving a review! - Simmi
Réponse de Exclusive Secure Care Services
Glad we can help! If you do ever need our services again do reach out! - Simmi
Réponse de Exclusive Secure Care Services
Happy we could have assisted. If you do need your transport needs taken care of in the future... you know who to call! - Simmi
Very well organised
Very well organised, excellent communication and considerate for the needs of our organisation
8 avril 2024
Réponse de Exclusive Secure Care Services
Thank you ever so much for leaving a review! Glad we could help! - Simmi
Excellent service
Excellent service
The advisor I spoke to was very helpful and supportive. The waiting time was also quite reasonable and the patient didn't have to wait for long. Communication from the team was great and I was kept updated at every stage of the transfer.
28 décembre 2023
The promptness of response and feedback from the service
20 septembre 2023
Excellent service
Excellent service
Good communication regarding arrangements for meeting and once on site. Patience and professionalism displayed at all times.
30 août 2023
Thank you for your care and compassion…
Thank you for your care and compassion with transportation
11 septembre 2023
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