I emailed in June to have my subscription cancelled as per their Terms and Conditions, no response. I emailed again in July - no response. I just got charged again and I’m fuming. I haven’t even had t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ein passender Plan mit viel Background, Impulsen und Möglichkeiten der Umsetzung und Selbstreflexion . Ich kann nur selbst etwas verändern und bekomme hier wirklich gutes Werkzeug an die Hand, was mi... Voir plus
L'entreprise a répondu
App content is on procrastination, not self-esteem. It's great if you find that you are procrastinating, but if that's not your core issue, don't bother. The content of their daily emails is great, bu... Voir plus
L'entreprise a répondu
I never give 5 stars without a thorough experience. I'm only a few days in. It is delivering according to its promise: short daily activities that require me to be reflective. It's a web app so I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Self Esteem App is a mobile application designed to help users overcome the emotional and psychological challenges of low self-esteem. By using cognitive behavioral therapy, the app uses techniques to help users push through their lack of confidence, stop talking negatively about themselves, and make peace with any insecurities holding them back. After taking an initial quiz, users are provided with a specialized plan based on their answers. The plan includes daily lessons, life-changing insights, progress tracking, various resources and techniques, together with tools and content tailored to the answers provided.
Coordonnées de contact
Etats-Unis
- selfesteem.app
2,8
Moyen
207 avis
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A répondu à 100 % de ses avis négatifs
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DO NOT PURCHASE ANYTHING FROM THIS…
DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! This is a complete scam which is so cruel considering people are trying to improve their self esteem.
After signing up and paying i received just one email telling me to journal in the ‘brain dump’ feature of the app. I emailed the company asking how to download the app and why I didn’t get asked to make an account? The reply told me that I needed to download a different journaling app for this task and there currently isn’t an ‘app’ they are working on it. You get the same results no matter what answers you give in the quiz. 23% like everyone else. I received no further correspondence from them - no daily tasks or worksheets - nothing. It doesn’t exist. I can’t believe someone would do this to people. Its truely disgusting.
23 juillet 2023
Réponse de Selfesteem
We understand your frustration, and we deeply regret any disappointment caused. The lack of correspondence and support is unacceptable, and we take full responsibility for falling short of your expectations. Please know that we are taking immediate steps to address this issue, and we will ensure better communication with our users moving forward.
- Lily
Mixed feelings
I have received emails from Self-Esteem but did not receive any of the workbooks I ordered with my subscription; when I reached out by email, twice, I was never responded to even though they advertise responding to all emails within 24-72 hours even on weekends. I am also concerned by the lack of details I have (is my plan paid for in full or do I need to cancel at some point? Are the emails I am receiving unique to me? I provided very few details so how can they have personalized it?). I have no hate for the company, I just wish I could have my questions answered and I feel as though I am being ignored!
I was contacted by the company on Dec 24/23. They apologized for the delay and offered me a refund or an 'expedited resolution'. I asked for a refund and received this in less than 24 hours. I was then offered the workbooks free of charge.
I am so pleased with how this has ended. I think there is still a lot of areas for improvement (an emailed receipt, an account that allows you to see your membership, purchase history, more details on what you have paid for/is offered etc.). But the professional correspondence and resolution that was offered, makes me think that this company cares about its customers and is working to improve.
22 juillet 2023
Avis spontané
Réponse de Selfesteem
We apologize for the lack of response to your inquiries and the uncertainty regarding your subscription. Your concerns are valid, and we are actively working to address our support system's inefficiencies to provide timely and helpful assistance to all users. We are committed to resolving this matter promptly and ensuring that all our users receive the necessary information regarding their subscription and personalized content.
- Lily
Learning to enjoy life
Great app to help you with self-esteem. I find the Self Esteem app very helpful. I look forward to my morning email with an exercise to complete daily. :)
19 juillet 2023
Avis spontané
Réponse de Selfesteem
We're pleased to know that you're finding our Self Esteem app helpful in boosting your self-esteem. The morning exercises are designed to set a positive tone for your day, and we're thrilled to be a part of your routine. Keep enjoying the exercises and nurturing your self-esteem!
- Lily
So far, so good
The process of working on my self esteem has been good so far. I hope to achieve self respect for myself at least.
After reviewing the other reviews, it worries me that the app will charge more than it should and it is not going to go well for me as the payment that was already made is high as per the standards of my country. Looking forward to finishing my jurney!
18 juillet 2023
Avis spontané
Réponse de Selfesteem
Hello,
We're glad to hear that the process of working on your self-esteem has been positive for you so far. Your journey towards self-respect is important, and we believe in your ability to achieve it. Regarding the payment concerns, we understand your worries, and we assure you that we strive to provide fair and transparent pricing. If you have any specific concerns about the payment or need further assistance, please reach out to our customer support team.
Keep up the great work and best of luck on your journey!
- Lily
I think the lessons are great!
I think the lessons are great! However, the reason I gave it four stars is because I’d rather use an app than cipher through hundreds of emails I get in a day. It’s easy to lose track of it daily and to recall on a busy day.
10 juillet 2023
Avis spontané
Réponse de Selfesteem
Hi,
Thank you for your feedback! We appreciate your positive remarks about the lessons. We understand your preference for using an app rather than relying on emails. We are continuously working to improve our user experience and offer alternative methods for accessing the content. We appreciate your input and will take it into consideration as we strive to make the learning process even more seamless and convenient.
If you have any further suggestions or questions, please feel free to reach out to us.
- Lily
The App has helped me to accept myself.
I was very impressed by my experience of the Self Esteem App. It has helped me to accept myself and my authentic self more.
I am much more compassionate and empathetic towards myself as a result.
17 juillet 2023
Avis spontané
Réponse de Selfesteem
Hi,
Thank you for sharing your experience with the Self Esteem App!
We're thrilled to hear that it has made a positive impact on your journey towards self-acceptance and embracing your authentic self. Developing self-compassion and empathy towards oneself is a powerful step towards personal growth and well-being. We're glad that the app has supported you in this process.
If you have any further feedback or if there's anything else we can assist you with, please let us know.
- Lily
Great tool and I recommend it
I am quite amazed by the profound influence the selfesteem.app has had on my personal growth. I thought that when you are grown up, you are who you are and nothing can help you basically. It's funny that I used to think that. This is a great tool. I will forever cherish the immense gratitude I have for self esteem and the transformative impact it has had on my life's journey
13 juillet 2023
Avis spontané
Réponse de Selfesteem
Hello,
We're incredibly grateful to hear about the profound impact that the Self Esteem has had on your personal growth. It's common to believe that we're fixed in who we are as adults, but this app has shown you a new perspective and helped you realize the possibilities for personal transformation. We're thrilled to be a part of your journey and we appreciate your kind words of gratitude.
If there's anything else we can do to support you, please don't hesitate to reach out. Keep up the amazing work!
- Lily
I'm thankful for self esteem
I'm thankful for self esteem for helping me regain my sense of identity and self-worth. So glad I found it. The tools have equipped me with the skills to navigate through life's challenges with grace and resilence. Learning to trust in others and myself has been a transformative experience in some way
10 juillet 2023
Avis spontané
Réponse de Selfesteem
Hi,
Thank you for sharing your experience with Self Esteem. We're delighted to hear that our tools have played a role in helping you regain your sense of identity and self-worth. It's wonderful to see how they have equipped you with the skills to navigate life's challenges with grace and resilience. Trusting in oneself and others is indeed a transformative journey.
We're grateful to have been a part of your personal growth. Keep shining!
- Lily
This app has changed my life in a…
This app has changed my life in a matter of two days.. literally. I was on the verge of giving up on everything in my life… until I stumbled across the SelfEsteem website. The journal activities have really helped me to see what was going on in my head. I’m a classic over thinker so journaling saves me all the time. I now find myself journaling 2-3 times daily. I can FEEL my confidence and self esteem being repaired just by using this app. It’s a must try
3 juillet 2023
Avis spontané
Réponse de Selfesteem
Hello,
Your feedback is truly heartwarming.
We're incredibly glad to know that SelfEsteem has had such a profound and positive impact on your life. Hearing about your progress and how the journaling activities have helped manage your overthinking truly affirms our mission. We're thrilled to be part of your journey to bolster your confidence and self-esteem. Remember, the journey of self-improvement is continuous, and we're here to support you every step of the way.
Keep journaling, and never hesitate to reach out if you need assistance.
- Lily
Complete scam
Complete scam, do not waste your money. The program you have to write it by yourself and they refuse to give back the money.
In the end I got my money back from PayPal but if It was for them they would not refund although they say they will If someone doesn't like the program. I will not change my review as I think they are scammers, they keep blackmailing me because they wish this review disappears.
27 juin 2023
Avis spontané
Réponse de Selfesteem
We're sorry to hear about your negative experience with our program. However, we'd like to clarify that Selfesteem.app is designed to empower individuals to build self-esteem through a personalized writing process. While we encourage users to actively engage in the program, we understand that it may not be suitable for everyone. As for refunds, we have a policy in place for eligible cases, so please contact us at hello@selfesteem.app with your details, and we'll be happy to assist you further.
- Lily
It helps a lot
After a while of figuring out how to complete the tasks the self esteem program has definitely been helping me become more comfortable with myself
4 juillet 2023
Avis spontané
Réponse de Selfesteem
Hello,
Thank you for sharing your experience with us.
We're glad to know that the SelfEsteem program is positively contributing to your journey towards self-acceptance. The initial phase of adapting to any new process can indeed require some figuring out, but it's great to hear you've persevered and are now reaping the benefits.
We're here for your support and your progress motivates us to improve our offerings. Keep going strong!
- Lily
My 2nd day using it
My 2nd day using it. And I like the order they're doing thing. They're very detailed
4 juillet 2023
Avis spontané
Réponse de Selfesteem
Hello,
We're thrilled to hear that you're enjoying the structure and detail of our app after just two days of use! We've put a lot of thought into the order and progression of our content, aiming to provide the most impactful experience possible. Your positive feedback is very encouraging.
Please continue to share your journey with us, and don't hesitate to reach out if you have any questions or need assistance.
- Lily
Misleading and aggressive marketing…
Misleading and aggressive marketing tactics targeting vulnerable people, yet delivering very little. Read the other reviews here as well.
4 juillet 2023
Avis spontané
Réponse de Selfesteem
We apologize if you found our marketing tactics misleading or aggressive. Our intention is to reach out to individuals who may benefit from our self-esteem building program. We value transparency and strive to deliver a valuable experience to our users. We encourage you to read other reviews on Trustpilot, as they reflect a range of opinions. If you have any specific concerns or feedback, please reach out to us at hello@selfesteem.app so we can address them directly.
- Lily
I am grateful for the SelfEsteem
I am grateful for the SelfEsteem. Daily lessons help me build my self worth and confidence. The content is easy to understand. Assessments keep me motivated and the daily guidance is just great. Recommend this for anyone looking to banish insecurities
2 juillet 2023
Avis spontané
Réponse de Selfesteem
Hello,
Thank you so much for your kind words.
We're thrilled to hear that SelfEsteem has been effective in boosting your self-worth and confidence. It's wonderful that our daily lessons and assessments have been beneficial and kept you motivated on your journey. We appreciate your recommendation and look forward to continuing to support you as you work to overcome insecurities.
Keep up the great work!
- Lily
Fraud
I will be reporting to the Canadian fraud agency today.
Update: Not only is there no app but the process of talking to the company is slow and ridiculous. You get daily emails (delayed from when you purchase so you spend money without any product whatsoever) with information I could have looked up myself on the internet. They clearly spent a lot of the money they stole from people on their marketing. I did report the company to both the Canadian fraud agency and Google for false advertisement. I received a small refund which did not cover all I spent. They are targeting vulnerable people which I think is absolutely detestable. They also flagged my review as “false” to trust pilot making me submit a whole lot of documentation proving my experience to be “verified” which was annoying. I suspect the positive reviews here are bots because there is no way any real person enjoyed or got anything from this bogus product.
29 juin 2023
Réponse de Selfesteem
We apologize for any inconvenience or dissatisfaction you may have experienced with our service. We take such feedback seriously and would like to address your concerns promptly. We kindly request that you email us at hello@selfesteem.app with further details regarding the issue you encountered. By doing so, we can thoroughly investigate the matter and work towards providing a satisfactory resolution for you.
Once again, we apologize for any frustration caused and assure you that we are committed to maintaining the highest standards of integrity and customer satisfaction. We look forward to hearing from you and resolving this matter to your utmost satisfaction.
- Lily
Helpful and easy
29 juin 2023
Avis spontané
Réponse de Selfesteem
Hello,
Thanks for your kind feedback. If you have any questions or concerns, please contact us.
- Lily
So far so good.
28 juin 2023
Avis spontané
Réponse de Selfesteem
Hello,
Thank you for your feedback.
Keep it up!
- Lily
It was a great experience and the…
It was a great experience and the strategies are useful
25 juin 2023
Avis spontané
Réponse de Selfesteem
Hello,
We're thrilled to hear that you had a great experience using our app and found the strategies useful! Your feedback motivates us to continuously enhance our app to make it even more beneficial for users like you.
Thank you for sharing your experience!
- Lily
Ein für mich passender Plan
Ein passender Plan mit viel Background, Impulsen und Möglichkeiten der Umsetzung und Selbstreflexion . Ich kann nur selbst etwas verändern und bekomme hier wirklich gutes Werkzeug an die Hand, was mich immer wieder an meine Grenzen und/oder tiefersitzenden Blockaden bringt. Es ist Arbeit im positiven Sinne und für mich. Ich habe die Wahl.
Kleine Hürden dieses Programm zu erhalten, konnten freundlich geklärt werden.
27 juin 2023
Avis spontané
Réponse de Selfesteem
Vielen Dank für Ihre positive Rückmeldung!
Es ist fantastisch zu hören, dass Sie den Hintergrund, die Impulse und die Möglichkeiten zur Umsetzung und Selbstreflexion, die unser Plan bietet, schätzen. Wir sind bestrebt, Ihnen die Werkzeuge an die Hand zu geben, die Sie benötigen, um Ihre persönlichen Ziele zu erreichen, und es ist wunderbar zu hören, dass Sie Fortschritte machen. Falls Sie in Zukunft auf weitere Hindernisse stoßen, sind wir immer hier, um Ihnen zu helfen.
Nochmals vielen Dank für Ihr Feedback.
- Lily
Self Esteem is great
Self Esteem is great. It helped me manage my anxiety and navigate difficult emotions. I am slowly but surely learning to trust in others and in myself as well
27 juin 2023
Avis spontané
Réponse de Selfesteem
Hello,
Your progress sounds inspiring and we couldn't be happier to hear that our app is playing a role in your journey to better manage anxiety and trust in yourself and others. Keep up the excellent work! Remember, progress, no matter how small, is still progress. We're here for you every step of the way.
Thank you for sharing your experience with us.
- Lily
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