sellusyourguitar.co.uk Avis 

736
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The guys at SUYG absolutely went above and beyond with their sales and dispatch team. The trade in deal they offered was very fair and the instrument I received was immaculate. Very impressed!

Noté 5 sur 5 étoiles

First time I have used 'Sell Us...". Bought a rather Special guitar that I spotted on line. Everything about the process was superb. From the initial phone call to paying and dispatch, everything... Voir plus

Noté 5 sur 5 étoiles

Everything excellent!! Pro player of 40yrs reducing my collection. Nine weeks ago the guys collected 20+ guitars + amps & pedals Advertised & placed them in the showroom With the exc... Voir plus

Noté 5 sur 5 étoiles

Offered slightly less than other online stores, but added bonus of picking up guitar and taking on the liability that goes with courier services... Rest went smoothly and once they had received m... Voir plus

À propos de l'entreprise

  1. Magasin d'instruments de musique

Écrit par l'entreprise

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

736 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(736)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service and rapid payment.

Excellent communication, great price offered for a guitar I sold to SUYG.
Packaging was delivered quickly and the packaging supplies were excellent and plentiful! Collection was very quick. As soon as they received the guitar (the next day), it was checked quickly and payment was received immediately.
I highly recommend SUYG. Can't fault the service! Snoochieboochies....

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Strat plus

Very good communication and quick response and shipping Very happy with the shipping package was safety done. And Very happy with the Guitar.

1 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

A proper guitar shop

I've used SUYG before, buying a Gibson ES335 last year. Today's experience was very similar to last year - relaxed space and attitude to look at the stock, not a new guitar in sight (yippee), a comfy sofa, intelligent guitar and non-guitar discussion, no pressure, no standing over you while you ineptly demonstrate your lack of skill and being treated like an adult, albeit one in a 'sweet shop'. The only thing missing was an offer of coffee. I didn't buy anything today - both guitars I had come to look at had sold within the last 24 hours. Bugger! But I did get to hear about the SUYG commission sale scheme - better than eBay or Reverb in my view. I'll be keeping my eye on the website and next time will ring first to check that my choice hasn't just sold! Thanks guys, Steve

31 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I purchased a used acoustic guitar…

I purchased a used acoustic guitar online, which is always a risky procedure when you are relying on the sellers description and a few grainy pics! But sellusyourguitar could not have been more accurate! It was everything they described it to be! Perfect condition and brilliant value.( And delivered perfectly packaged, the very next day.)
An excellent experience all round, and I can thoroughly recommend this business

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great guitar, great experience

I am absolutely delighted with a Taylor 214ce I bought recently from Sellusyourguitar.
The whole process has been a really good experience. That means:
- The guitars have a very detailed set of photos;
- Any nicks and dents are highlighted - in my case, they pointed out things I can barely see, so kudos for that;
- Questions are answered quickly and fully, and action taken where requested;
- A very fair price - the guitar is hard to distinguish from new;
- Full communication on when the guitar would be shipped, with a tracking id, of course;
- Fast delivery;
- Solid, protective packaging;
- Questions followed up on after delivery;

Totally recommended.

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

First class all inclusive service - highly recommended.

Good communication, packaging and collection - very quick turnaround and payment. I could have held out for more money but wanted a quick all inclusive deal without any hassle. Sell Us Your Guitar initially offered a lower price but we’re happy to match a competitor without any hassle.
Secure packaging provided with lots of bubble wrap and parcel tape which made packing easy and gave great peace of mind about sending a valuable instrument through the post (Parcelforce).
Definitely recommend these guys and would use again if required (although now unlikely as I’m down to just one guitar which is a keeper!
Thank you.

28 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Great and swift communication. The guitar arrived well packaged and detuned. A quick tune up and was good to go. The Farida parlour guitar is well set up, and plays brilliantly.
Many thanks

28 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I cannot speak highly enough of SUYG

I cannot speak highly enough of SUYG. Their process is simple and reliable (they even paid out on a guitar that Parcelforce lost), their prices are fair, their service is excellent and their staff are responsive, friendly and helpful. Recommended without reservation.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Epiphone Les Paul 300 (MIK 1999)

I'm delighted with the service from sellusyourguitar.
Given the price point of my purchase, I was really not expecting a 26 year old budget Les Paul play and function so well. The set up by their luthier is fantastic. Intonated perfectly after a tune up. No buzz and no crackly electrics. saved me ££'s on a set up.

Thanks you absolute beauties!

13 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Another very satisfied customer.

My son wanted a 7 string for his birthday and we went to Sellyourguitar. The staff were friendly and helpful, setting up an amp and allowing us to try basic to fairly expensive used guitars - some with wear, others immaculate. In the end we found the best combination of playability, sound, appearance and price. With only a gentle bit of haggling we were given a useful discount. The best thing about today was the low pressure sales where we were left to explore different guitars at our own rate. Highly recommended.

10 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely great

Absolutely great. They explained everything to me super clear. Top bunch of guys. My bass sold super quick and got so much more money for it than everywhere. Highly recommend. Also their shop is amazing. Would 100% return if in the market for some new kit. Can't recommend them enough. Proper above and beyond service. Cheers lads.

3 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Ibanez Jem 505

Just a quick review to say thanks for the whole process of buying this Jem. I've been looking for a black 505 for a while and I only ever see white ones come up. Having found this on eBay and made an offer, it was very courteous of SUYG to point me to buying direct from their website to get a better price. The guitar was well packed, detuned for shipping and arrived in a day. Awesome service.

30 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience at…

Excellent experience at sellusyiurguitar.
Aleks and the rest of the staff couldn’t have been more informative, knowledgeable, professional or helpful. Gave me as much time as I needed to try out the guitars. Gave me a good price for my trade in. I went in looking for a new electro-acoustic and ended up leaving with two at a very reasonable price. Highly recommended.

15 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Tried to do a part exchange on a guitar…

Tried to do a part exchange on a guitar I was interested in. The trade in offer was good but they would only do it if I dropped the guitar off into their store. They didn't bother to find out where I lived...some 250 miles away. When I pointed this out they said they'd do their usual shipping arrangement but would charge me £55 for packaging and shipping!!! Mmm I don't think so. So moral is be wary if you want to do a PEX.

1 mai 2025
Avis spontané
Logo de sellusyourguitar.co.uk

Réponse de sellusyourguitar.co.uk

Hi Steve,

Thank you for your feedback and I'm really sorry that we weren't able to meet your expectations on this occasion.

As stated on our website we are unable to offer our free collection service for instruments with a second hand value of £300 or lower. This was not a decision we took lightly, however due to the sharp rises in postage and packaging costs we have had no choice but to limited this service. Unfortunately the guitar you wished to exchange fell into this price bracket, and the guitar you wished to purchase was £145 excluding postage.

Therefore we made you an offer on the proviso that the exchange took place in our shop, as the additional courier fees would have made the trade unviable. When you pointed out that you were 250 miles we explained that unfortunately the courier service was not an option, and the final balance would need to be altered by £55 if you wished to use this service. While I fully appreciate that this figure may seem excessive, it is the true cost of offering the service once the total cost of our packaging, shipping the packaging to you, collecting your guitar to be delivered to us and finally shipping your new guitar to you is calculated.

It is worth adding that if you were able to arrange for your guitar to be shipped to us then we would only need to alter the outstanding balance by £15.

Please accept my apologies once again that our part exchange was not as clear as it could have been on the website, and for any disappointment caused as a result.

Kind regards,
Lewis

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