sellusyourguitar.co.uk Avis 

736
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The guys at SUYG absolutely went above and beyond with their sales and dispatch team. The trade in deal they offered was very fair and the instrument I received was immaculate. Very impressed!

Noté 5 sur 5 étoiles

First time I have used 'Sell Us...". Bought a rather Special guitar that I spotted on line. Everything about the process was superb. From the initial phone call to paying and dispatch, everything... Voir plus

Noté 5 sur 5 étoiles

Everything excellent!! Pro player of 40yrs reducing my collection. Nine weeks ago the guys collected 20+ guitars + amps & pedals Advertised & placed them in the showroom With the exc... Voir plus

Noté 5 sur 5 étoiles

Offered slightly less than other online stores, but added bonus of picking up guitar and taking on the liability that goes with courier services... Rest went smoothly and once they had received m... Voir plus

À propos de l'entreprise

  1. Magasin d'instruments de musique

Écrit par l'entreprise

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

736 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(736)

72 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Couldn't ask for better service

Couldn't ask for better service from start to finish. I sold my guitar with SUYG on commission and their communication and transparency was perfect every step of the way. This was the most hassle free experience I've had when selling any musical instrument and I believe I received more money for my guitar than I if I had chosen to sell privately on Reverb or eBay.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Honestly the best experience I’ve ever…

Honestly the best experience I’ve ever had with buying a guitar, I’ve purchased a lot of guitars in my time online and in stores and I must say this was so pleasant and easy!
I saw the LTD M-1000 I’ve wanted for sometime being sold on eBay through sell us your guitar, I contacted the store directly and spoke for a long time with Tom who was an absolute legend, he answered all my questions and was so helpful and kind!
Before I knew it, I’d bought the guitar and it was with me in a few days In perfect condition!
The stores guitar tech Aleks even set the guitar up in my preferred tuning of drop C#.
I cannot recommend these guys enough!
I’m not someone who usually writes reviews but this was truly deserving, wonderful staff!
10/10

23 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb Company

Superb service provided from start to finish. Very reasonable price offered for instrument, which included a packing set (box, tap, measuring tape etc). Payment is made directly into your bank account!

24 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I had been looking for a mandolinetto…

I had been looking for a mandolinetto for a while and spotted one on the sellusyourguitar website. The thought of buying a 120 year old instrument online was a bit daunting, but the combination of photos from every angle and a very thorough description convinced me to make an enquiry. After swapping a few emails a deal was struck, and the instrument was with me the next day. Great communication and great service.

16 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Traded a couple of guitars for lovely…

Traded a couple of guitars for lovely USA strat , they gave me a great trade in and are super helpful and friendly. All I can say is I found them a great set a chaps 👍👍👍👍👍👍. Be warned so many cases which are tempting to open 😂😂👍👍👍

14 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

What a great company this is!

What a great company this is! Great communications, super-fast delivery, securely packaged, and most importantly I received a guitar that was exactly as described! I can't recommend these guys enough! Thank you for everything Paul and Aleks!

25 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I purchased a used PRS Silver sky

I purchased a used PRS Silver sky . Excellent dealer to deal with , professional swift communication via emails and updated throughout ,guitar arrived as described well setup with new strings . Highly recommended

17 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Efficient, friendly service

Quick reply to my email regarding a guitar I wanted to buy. Friendly service when I went to collect, guitar exceeded expectations. Really pleased, thanks guys 👍

19 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Efficient and friendly service

Very knowledgeable and friendly staff, i took 4 guitars in for them to sell on my behalf and they were all sold within a few weeks. They also have a 30 day full refund policy, if you don't like a guitar you've bought from them you can return it,i've done this a couple of times and was refunded without question [ nothing wrong with the guitars it was just my personal preference]

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly & efficient sale of an acoustic….

I spoke to a very friendly & helpful member of staff at there warehouse. He took me through the options of selling my acoustic guitar. I tried some of the second hand guitars in stock with no pressure to purchase. We agreed a deal to sell my guitar and in 5 days it had been sold.
I throughly recommend this company and don’t be put off by the slightly shabby building.

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional and Easy Process

I had a guitar I wanted to sell but was also in the market for a different type of guitar. As luck would have it they had some great options of second-hand guitars for sale. I received my quote for the sale of my guitar promptly and also had great correspondence with the team on advice of which guitar I should go for as part exchange. They were super helpful and the whole process was seamless. Highly recommend!

21 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Very straight forward process and…

Very straight forward process and reasonable price. Clear communication at all stages, so knew exactly what to expect.
I appreciated the process from beginning to end. Selling from one passionate guitar lover to another was just so pleasant.

31 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

ABOVE & BEYOND

A massive thank you to SellUsYourGuitar for organising the sale and quick delivery of a PRS S2 Custom 22 electric guitar, including work outside of regular hours. The guitar arrived quickly and was very well-packaged. It's in great condition and exactly as described. It sounds and plays superbly (love all the options with the split coils), and looks flippin' gorgeous! Service and communication was above and beyond. Much appreciated. I would definitely use SellUsYourGuitar again. JD

14 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Good Service

Company is busy so I was expecting a reply too soon!
Overall, a good experience and a good company!

10 janvier 2025
Avis spontané
Logo de sellusyourguitar.co.uk

Réponse de sellusyourguitar.co.uk

Hi,

Please accept our apologies for the delay in responding to you regarding the part exchange you requested.

As previously discussed we required further information due to the serial number on your Fender Stratocaster not matching the physical guitar on the Fender serial decoder. You provided us with more info however due to an error on our end your quotation was not successfully moved through our system.

As soon as your feedback was received I dealt with your request as a matter of urgency and you should now have received an offer. I can only apologise again for the delay and we be sure to refine our workflow to ensure that this scenario does not repeat in the future.

Kind regards,
Lewis
Director

Noté 5 sur 5 étoiles

Sq180 guitar

Thanks very much for the guitar
It's looks brand new .iam delighted. I can't put it down. It was packed and delivered so quickly thanks again cheers alan

11 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended - smooth deal - real people

My whole purchase experience was really great. I had not heard of the company before I bought this bass. I would recommend them. The team responded to my questions quickly, and are knowledgable. The people I dealt with knew the instrument and each other, there is a bricks and mortar shop, with real people. It was a used, big ticket item for me, so I telephoned the shop for verification, which was reassuring. Paperwork was all neat and tidy, they put up with all my idiosyncrasies and the bass arrived safely and quickly. Five stars. I'd give six if I could! Alecks, Jamie, Lewis and the team - well done. What a great bass: Epiphone Rivoli 1964.

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent, 5/5 stars!

My experience of them is as a guitar buyer.

I've now bought two guitars from Sell Us Your Guitar, both times it has been a very positive experience. They are friendly and helpful, and the guitars have arrived very promptly and very well packaged.

I've always been very wary of buying a guitar online. With wood being a natural organic product, no two pieces are the same, and you can't really know what a guitar is like until you pick it up and try it. Even if the name on the headstock is that of a big name brand, that doesn't necessarily mean much, there are good and bad examples of big name brand guitars out there.

But I've been very impressed by the 'Luthier's Report' that Sell Us Your Guitar offer for the instruments I've bought from them. Both times, after I bought the guitar and it arrived, I thought their report/review was very fair and accurate. Which gives me great confidence that I can trust their assesment of a guitar I haven't yet played. I'd highly recommend Sell Us Your Guitar if you are looking to buy a second hand instrument.

16 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Top guys, great prices, great guitars!

Second time I buy from these guys, a great team, it doesnt matter who deals with your enquiry, they are all quick to reply and everything is done seamlessly.

I love my latest purchase, packed really well and shipped quickly.

I suspect you might take a bit more of my money in the future :-)

Cant recommend them enough!

4 novembre 2024
Avis spontané

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