Been calling for 4 days and emailed twice to get a RMA # so I can return the unopened box and no one has responded. I know that you only give 21 days to return from when I received it (Sept 9). You ar... Voir plus
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Lisez les avis des autres
I did not realize I was ordering a "certified open box". Most is ok, but one stsr bolt has no threads. Making contact with a human agent is very hard. The AI agent said a misding-part form was b... Voir plus
Very pleased with the bed and white glove service! Disappointed that the delivery time was off by several weeks. Also the customer support is poor. I asked a simple question that the chatbot couldn't... Voir plus
I has received the denture but it not fit exactly I trying to find it to fit but still difficult to fits I like the item But just only not fit exactly I don’t know that can I return or exchange the... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Senior.com is an online source dedicated to bringing high quality products from the top brands in Fall Prevention, Incontinence, DME, Bathroom Safety, Bedroom Safety, Living Room and Kitchen, Outdoor Living, Health & Personal, Mobility Aids, Home Secur...
Coordonnées de contact
Santa Margarita Parkway 29829, 92688, Rancho Santa Margarita, Etats-Unis
- senior.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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I have not received what I ordered and…
I have not received what I ordered and they have not refunded. You can't reach them by phone. They have yet to respond to my dispute. The pkg has been lost. Their emails are generic and don't go with what I've asked about. Do not order from them. I have filed a claim with the BBB as well. Next up the state!
So light weight
I was sent the wrong belt
I was sent the wrong belt. Reached out to you about getting what I ordered and you have done nothing to get me what I ordered and have received no information about returning the wrong product I was sent. Ordered PA1038 and received PA1034. Is anything going to be done to fix this?
774 392 1395
Fast easy to order less expensive than…
Fast easy to order less expensive than one I bought at med supply
Never shipped after 15 days!
Made an order on 10/14/25, it was never shipped. Then the tracking number provided expired. Emailed on 10/29/25 and never got a response. Called on 11/3/2025 and the robot tells me there is no one who can talk to me. Ridiculous.
Well done
It took no time for the package to arrive and the item was well secure. Mom loves this product.
The mesh bag is shorter than the last…
The mesh bag is shorter than the last one I purchased so less thing fit. I prefer mesh all the way around and on bottom. I don’t like the way it clips to the bars making it hang lower. I prefer the last one I ordered that has 4 clips which attach to each leg.
Abysmal
Abysmal, non-existent customer service. Placed my order with 2-6 day delivery. Now on day 17. AI assistant says package is on the way. They give me tracking info that says FedEx does NOT have my package yet. I'm in a constant loop of the AI assistant telling me what is not true and I can never reach a real human. I've tried phone, text, email and the answer is the same every day. I can't even cancel the order because I can't reach anyone!!!
Finding the part for the cane holder to…
Finding the part for the cane holder to attach to the wheelchair was wonderful! Thank you.
Thank you for making the process easy…
Thank you for making the process easy enough for me!
Wanted to try skid on the walker.
Wanted to try skid on the walker.
They arrived and work as advertised.
Worst service, no item, we paid rush shippg
Item says shipped on 10/20. I paid expedited shipping. Today is 10/27 & it has not left CA. I emailed customer service last week and no response. I called during business hours and cannot get a live person. If I could give a zero star or less—at this point I would
My husband loves them
My husband loves them. Said his heels feel like they're on pillows.
Said 2-2 delivery days and it’s been…
Said 2-3 delivery days and it’s been over a week still not here!
I placed an order 20 days ago
I placed an order 20 days ago. The site says, "It is on its way." There is no tracking information available. The post office hasn't received the package yet.
Took nearly 3 weeks to get my order
Took nearly 3 weeks to get my order, with no correspondence from the company.
Unexpected fall led to a very attractive cane option
I had an unexpected fall and broke my hip. I wanted a cane that would give me stability, but would be stylish. Everyone loves my leopard print cane.
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