Very happy with the whole experience from the quote which gave us confidence to the professional installation by Jordan and his assistant. The quality of the whole installation. Happy to take out the extended warranty.

Called senior stairlifts as my aunts stairlift stopped working. The engineer Ollie came on time and rectified the issue quickly and got us back up and running. Highly recommend thank you Ollie,

The fitter Steve Warwick was very efficient and nothing was too much trouble. He tidied up, removed all packaging.
A job well done!

Great Service, installed very quickly and Aaron discussed everything about the fitting. We were very happy with the service from start to finish. They take great care with follow up from Dan. Highly recommended.

Very informative when I inquired about having stairlift installed Dan was very polite and explained everything clearly Aaron the fitter was very polite and kept me informed during fitting and cleared up carefully after I have had no problems or worries since fitting was completed

I ordered a Senior stairlift it was installed last Wednesday 27/May I got out of hospital next day and found it didn't work. I had somebody out twice since and is still not working' I was an accident and dont have much mobility. I have phoned so many times have been promised an engineer and they dont turn up. I live alone and I am 78. I have never known such bad customer service. My bed and bathroom are upstairs.
They dont seem to care. I have paid in full I wish I hadn't now. I would like them to take it away and refund my money.

I wouldn't even rate them a 1 star. Stairlift supplied Wednesday 27th May 26, aunt out of hospital who had broken pelvis, arrived home Thursday to find the stairlift didn't work, called for an engineer, she came got it to work and as soon as she left same issue. Said someone would be out, they were on their way she was told several time, it is now Saturday and still no one has come out inspite of again Friday and Satruday to be told someone will come out, still no contactMy aunt's bathroom is upstairs as her bedroom and she hasn't been able to get access which as been so very challenging, upsetting and downright disgusting to be treated this way. She lives alone and family aren't within easy reach. I have tried to make contact to have a lad on the phone say he knows nothing about what's happend he will get a manager to call. Still no call. I cannot tell you what a disgusting, level of service, poor workmanship as well as malfunctioning stairlift. This is a new stairlift, paid full price and of no use whatsover

Jason was very efficient and polite. Great service.

Thanks to Joe and Damien for brilliant service much appreciated

Jordan and Arron came to do a repair on my stairlift and did a great job. Very thankful

The staff who.handled my enquiry, assessment and questions were really friendly and helpful. The engineer who installed our stairlift was Carl. He was friendly, polite and extremely careful, thorough and considerate Nothing was too much trouble for him. Even in the incredibly hot 35 degree heatwave he never stopped working or lost concentration. I have no hesitation in recommending Senior Stairlifts as a reliable company with quality products and helpful friendly office staff and in particular their engineer Carl who is a credit and assett to the company. I hope he is awarded a bonus as a reward.😄

it as been a while having our stairlift up and running. I am getting more out of it now and hopefully my husband will when he gets home from hospital and gets on his feet more, he will be able to use it as well. All at senior stair lift have been most helpful to us

My wife needed a stairlift I found a more than a few on the web I had four quotes and went for Senior Stairlifts. All the three of the people that came where polite friendly we had no pressure form Andrew who gave us the quote nice guy. David came and to take the measurement and many photos friendly chap. Today Jordan came to fit the Thyssen Krupps Flow X it took him about 4 hours to fit and explain everything. He did a fantastic job polite and good worker. My wife is so pleased we now have a stairlift.

Jordan fitted our new stair lift. He was very professional and polite.
Good that he tidied up after the fitting!

Thanks also to Dan who gave us follow up calls. He is on top of anything we needed advice on.

It is good to have a firm which exceeds expectations!

Friendly,helpful,professional service by an Engineer,Carl,who,obviously knew what he was doing.

I’d like to say that from the start that the Company and the guys who did the survey were absolutely brilliant, we wasn’t able to have a stairlift as the nature of our house didn’t allow it, they tried their best ( no hard sell whatsoever)to accommodate our stairs but not to be, please ring this Company as personally I wasn’t able to use them but you may be able.
Thanks to Joe and a certain Man U fan!

My mother needed to replace her old stairlift in order to maintain her independence. We had a very prompt reply from the company and measurements were taken shortly afterwards. We had useful information as to how the track would be safer than the old one. The installation of a reconditioned stairlift took place with work done by Dougie. He explained how to use the lift so my mother was very confident she could operate it safely. Prompt service, good advice and safety and reliability are what we wanted. Dan phoned back to check that the stairlift was operating correctly. Very good communication from all staff we spoke to.

Darren the fitter was a lovely man.
He fitted the stair lift faster than expected.
He showed me how to use it and made me feel safe and confident before he left.
Would recommend 100%.

fast service came out quoted and had the stairlift in 4 days later. would recommend.

Darren arrived at 8am. Finished at 9.10am. Absolutely brilliant. Great job. Very pleased. Thank you very much.
#Sheila Jelley