I called Senior Stair lifts as I had not renewed my warranty with the supplier (for various reasons!) and a service was overdue plus a couple of problems. Steve W came and sorted my problems and did a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brilliant service from start to finish with special mention to the experienced engineers Arran and Jordan who fitted the lift. They were professional, polite and very well informed about the equipment... Voir plus
L'entreprise a répondu
Jordan and Aaron did an excellent job of the installation. Very happy with their workmanship, clean and tidy. They explained the product professionally and left with us knowing everything we needed to... Voir plus
L'entreprise a répondu
reece did a great job he was fast and efficient and even completed the job after hours to get the lift install ready for our holiday in the morning Great company thanks again.
L'entreprise a répondu
À propos de l'entreprise
À propos de Senior Stairlifts
Écrit par l'entreprise
About us.
Here at Senior Stairlifts, our mission is to offer a simple, no-nonsense process that gets the right stairlift for yourself or a loved one, installed at a great price. We have proudly supported clients across the UK – Our friendly and knowledgeable engineers ensure each stairlift is fitted with the guaranteed peace-of-mind you can always expect here at Senior Stairlifts.
Coordonnées de contact
Zeal Court, LS19 7BN, Leeds, Royaume-Uni
- 0800 995 6019
- contact@seniorstairlifts.co.uk
- seniorstairlifts.co.uk
4,8
Excellent
212 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dougie called to remove my old lift and…
Dougie called to remove my old lift and do a technical survey, very pleased
14 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you! Dougie got your old lift removed and your technical survey done in one smooth visit, so we're really pleased you're off to a good start. We're looking forward to getting your new stairlift sorted for you. See you at the fitting!
Dougie was great
Dougie called today and fixed my lift, very pleased with the service
14 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you! We're really pleased Dougie got your lift fixed and that you're happy with the service. Appreciate the kind words!
Kind attention.
Today we had our stairlift fitted by Steve and Ashton and they did a 5 star job. They worked carefully and patiently to ensure that our stairlift was safely installed. We received clear instructions on how to use it. We are very pleased with their kind attention.
13 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, this is wonderful to read! Steve and Ashton work carefully and patiently to make sure every stairlift is safely installed and that you know exactly how to use it, so we're really pleased you felt so well looked after. Enjoy your new stairlift!
Dougie was excellent
Dougie was professional, helpful and super friendly. He was very patient with us and worked efficiently to fit the stair lift in a very tight space.
13 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, this is great to hear! Dougie's patient, friendly and skilled at making installs work even in tight spaces, so we're really pleased he got your stairlift fitted smoothly. Enjoy it!
Réponse de Senior Stairlifts
Thank you! Arran and Aaron make a quick, polite team, so we're really pleased they looked after you so well. Appreciate it!
Dougie called today and fixed my lift
Dougie called today and fixed my lift. Very pleased. He was very polite
12 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you! Dougie got your lift fixed and was polite throughout, so we're really pleased you were happy. Appreciate the kind words!
David the surveyor made it all so easy
7 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you! David's great at making the survey stage feel easy, so we're really pleased you're off to such a good start. Looking forward to getting your stairlift sorted for you!
Jordan & Aaron did an excellent job…
Jordan and Aaron did an excellent job of the installation. Very happy with their workmanship, clean and tidy. They explained the product professionally and left with us knowing everything we needed to know. The chairlift is excellent quality and we’ve been very happy with the whole service from start to finish. So, top marks Senior Stairlifts and Jordan and Aaron. Thoroughly recommend them.
11 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, this is wonderful to read! Jordan and Arran take real pride in a clean, tidy install and making sure you leave knowing exactly how everything works, so top marks back to you for such a lovely review. We're delighted you're happy with the quality and the whole service. Thoroughly enjoy your stairlift!
Carl did a great job taking out the…
Carl did a great job taking out the stairlift. Quick, friendly and left no mess. Recommend Carl without hesitation.
11 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, we appreciate the recommendation! Carl worked quickly and cleanly to take out the stairlift and left no mess, so we're really pleased it was such a smooth process for you. Wishing you all the best, and we're here if you need us.
Ollie arrived and fixed the stairlift…
Ollie arrived and fixed the stairlift in no time. Great work from a great guy.
10 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you! Ollie got your stairlift fixed in no time, so we're really pleased he sorted it so quickly for you. Appreciate the kind words!
Stairlift service
Ollie has been lovely cleaned up after himself and so pleasant
10 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, this is lovely to hear! Ollie's pleasant, tidy and clearly looked after you well, so we're really pleased. Thanks again!
Dougie called to carry out technical…
Dougie called to carry out technical survey for my installation. Very happy
7 août 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you! We're really pleased Dougie got your technical survey off to a good start, and we're looking forward to getting your stairlift installed for you. See you at the fitting!
Professional punctual.excellent…
Professional punctual.excellent service'highly recommended thanks Darren.
6 août 2026
Avis spontané
Réponse de Senior Stairlifts
Hi Ros, Thank you, we appreciate the recommendation! Darren's professional and punctual, and we're so pleased he gave you excellent service. Thanks again!
Poor communication
My mother was priority as she was in hospital and needed a repair to her stair lift so they did try to fit her in quickly.
However, the first time they allocated no one turned up. I phoned the office and someone said the engineer would be there at 7pm but they did not turn up at all. There was no communication.
The next day the engineer came at 9am but did not have any batteries despite me telling them the problem and make of lift so they knew what to bring. He said he would call back later, but never did. No communication.
The following morning he did arrive at 9 and did the job.
We were then charged more than had been quoted over the phone.
However, in fairness to the company, they have fully investigated what happened and put measures into place to prevent this happening again and given a full refund.
28 juillet 2026
Avis spontané
Tony was very polite and pleasant man…
Tony was very polite and pleasant man very professional
3 août 2026
Avis spontané
Réponse de Senior Stairlifts
Hi Christopher, Thank you! Tony's a polite, professional chap and we're really pleased he looked after you so well. Appreciate the kind words!
Excellent service …
The person that fitted the lift was great and explained everything and i would gladly recomend you to anyone
1 juillet 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, we really appreciate that! It's great to hear our engineer explained everything clearly and left you confident with your new lift. A recommendation to friends and family means a lot, thank you!
Darren came on sunday and was very…
Darren came on sunday and was very informative, he filled us with confidence and put us at ease when buying a stairlift.
Jordan and Arran came to install my stairlift and they are 2 lovely men, extremely efficient and did an excellent job installing my new stairlift.
29 juillet 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, this is wonderful to read! Buying a stairlift is a big decision, so it means a lot that Darren put you at ease from the start, and that Jordan and Arran carried that right through to a smooth, efficient install. We're delighted the whole experience felt so reassuring. Enjoy your new stairlift!
Dougie called to rectify a fault- very…
Dougie called to rectify a fault- very pleased
27 juillet 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you! We're really pleased Dougie got the fault sorted for you. Appreciate it!
The fitter raith was fantastic today…
The fitter raith was fantastic today with my grandmother,he really put at her at ease,explained the process clearly an thoroughly,brilliant service from him
25 juillet 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, this is lovely to hear! Putting your grandmother at ease and explaining everything clearly is exactly what we hope for, and we're so pleased Raith looked after her so well. Wishing her all the best with the new stairlift
Denise and Sean were extremely…good and made you feel confident.
Denise ,Darren , Sean were extremely efficient and very pleasant. We would be very grateful if these two gentlemen,could be the ones to fit the stair lift for us.Thank you.
Denise is a credit to your company ,
22 juillet 2026
Avis spontané
Réponse de Senior Stairlifts
Thank you, this is so kind! Denise really is a credit to the team, and we're delighted Darren and Sean made such a good impression too. We'll certainly do our best to line up the right team for your install, and we're looking forward to getting your stairlift fitted. See you soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.