Sensory Toy Warehouse Avis 

176
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was unsure about ordering, due to some bad reviews and this being a large purchase, but glad I did. We ordered some large fragile items, all were delivered 2 days after ordering and well packa... Voir plus

Noté 1 sur 5 étoiles

Poor. Ordered various items for my daughter. 1st package arrived damaged with items missing which according to warehouse after contacting would be sent In separate package 2nd package arrived-... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items. Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing company! Purchased a fantastic bubble tube for my son which is very well made & brings him hours of fun watching the bubbles and fish Bob up and down. Very relaxing and would purcha... Voir plus

À propos de l'entreprise

  1. Magasin de fournitures scolaires
  2. Magasin de fournitures scolaires et matériel pédagogique pour enseignants

Écrit par l'entreprise

Welcome to your Multi Award Winning Sensory Toys Online Shop. We stock all types of Sensory, Special Needs & Disability Toys, Tools, & Equipment - Available to both the Public and Trade at unbeatable prices.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,7

Tous les avis

(176)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Awful don't use

Awful don't use
Ordered over £200 of sensory equipment for a new baby class, said it would be delivered Tuesday by dpd, no order has arrived dpd still say its awaiting it but according to sensory toy warehouse it was delivered yesterday at 10.26 to a random name.
No help just kept saying she would send over dpd tracking her end to say delivered. I rang dpd and they are still awaiting it, she didn't seem to get in touch with dpd. Atrocious service would never use again and I'm out of pocket. Apparently warehouse was off yesterday too on a Thursday? Very odd? Wondering if this is actually a company as always get the same lady on the phone that's very unhelpful

18 mars 2022
Avis spontané
Logo de Sensory Toy Warehouse

Réponse de Sensory Toy Warehouse

Hi Hayley, Apologies about the experience you have had, which was caused by a short delay in dispatching your order and a mess up by the courier. We spoke to you on many occasions to get this right for you and even paid £26 for a TNT pre 10am delivery, but unfortuantly we were let down again by the couriers. We hope you are happy ultimtely with the products and the prices, and if we can do anything for you going forward please be in touch.

Noté 5 sur 5 étoiles

Fantastic customer service

Have placed a couple of orders recently for our new Sensory areas and the products look amazing. The bubble tubes are wonderful. Service from Playlearn has been second to none, incredibly helpful and resolved all the questions I had, particulary Lianne. Wouldn't hesitate to recommend.

15 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

A helpful and considerate company!

This company are a delight to deal with. I received a duplicate parcel which I returned but unfortunately due to some mix up, possibly by the carrier, it was delivered back to me. Sensory Toys kindly gifted the duplicate parcel to me after I reported it's delivery and they thanked me for my honesty. So very polite and caring - an absolute pleasure to do business with. Thank you.

11 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Very happy customer 😊

Great selection of products that suit different physical and sensory needs. The customer service was great and delivery was very fast even over the Christmas period. Would definitely reccomend and would happily order again!

10 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Sensory LED light changing Tree Trunk

Really recommend STW. From ordering, quick delivery and fast response to queries. Ordered an LED light up tree trunk, arrived quickly and my grandson with autism is delighted with it. Good quality for the very reasonable price. I did have a problem with it, initially, which turned out to be operator error 🙄 but on contacting them, received a prompt response and would have been easy to get a replacement or refund, if it had been necessary. Helpful, pleasant staff. Will order from them again.

10 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Great service very helpful and speedy product delivery! Will be my first point of call for all things sensory, highly recommended.

Thank you guys, all the best for 2022!

5 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

A very professional Company

What fantastic customer service from this Company! Following an issue, out of their control. this was resolved in such a professional manner that I would not hesitate to use again. It is reassuring when you get to speak directly to someone directly especially when they are so polite and helpful.

24 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

My son absolutely loves his bubble…

My son absolutely loves his bubble tube. He finds it extremely relaxing and enjoys selecting different colours and watching the fish float up and down. It's well made and easy to install. Would have been useful to know it uses distilled water.

22 février 2021
Noté 1 sur 5 étoiles
Logo de Sensory Toy Warehouse

Réponse de Sensory Toy Warehouse

we tracked this parcel and were not able to see any delays with the delivery. It arrived within the promised timeframe . We have contacted the customer by email to confirm this.
Please get in contact if we can be of further assistance.

Noté 5 sur 5 étoiles

Fantastic quality and price

I ordered a lot of toys for my sons blackout tent. Battery operated fibre optic lamps, lighting up balls and domes and some stress balls of different types. Everything arrived really quickly despite being ordered between Christmas and new year. The toys were fantastic quality for the price. I’m really glad I’ve found this company and will no doubt return to buy more soon.

4 janvier 2021
Noté 4 sur 5 étoiles

I’ll most likely be back

Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items.
Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a tub of putty, two fidget toys and the rest was just an assortment of silicone/rubber balls. Now to be fair one of these balls was a rugby shape and one did glow in the dark (wasn’t in original package either) but overall it’s a decent little bag of goodies.
I’d happily buy more from this site and probably will.

4 janvier 2021

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