Sensory Toy Warehouse Avis 

176
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was unsure about ordering, due to some bad reviews and this being a large purchase, but glad I did. We ordered some large fragile items, all were delivered 2 days after ordering and well packa... Voir plus

Noté 1 sur 5 étoiles

Poor. Ordered various items for my daughter. 1st package arrived damaged with items missing which according to warehouse after contacting would be sent In separate package 2nd package arrived-... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered an assortment of sensory/autism toys, can’t remember the exact item name but it was a variety of about 10 items. Super fast delivery, reasonable price. Only minor issue is ‘variety’ I got a... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing company! Purchased a fantastic bubble tube for my son which is very well made & brings him hours of fun watching the bubbles and fish Bob up and down. Very relaxing and would purcha... Voir plus

À propos de l'entreprise

  1. Magasin de fournitures scolaires
  2. Magasin de fournitures scolaires et matériel pédagogique pour enseignants

Écrit par l'entreprise

Welcome to your Multi Award Winning Sensory Toys Online Shop. We stock all types of Sensory, Special Needs & Disability Toys, Tools, & Equipment - Available to both the Public and Trade at unbeatable prices.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(176)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Simply excellent

Bought several items from this company. Really impressed with their customer care. Friendly and professional team helped to make the right choice. Delivery was super fast even for bulky items. Quality of products is really excellent: sturdy, durable and easy to set up. Would not hesitate to recommend them to anyone who is looking for a good quality equipment with easily accessible friendly and knowledgeable team.

23 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

Waited over a month for my items to…

Waited over a month for my items to arrive. The numerous emails sent and forms filled out was appalling. No one got back to me just a standard customer service email.

Will not be shopping online with this shop ever again.

13 juin 2020
Avis spontané
Logo de Sensory Toy Warehouse

Réponse de Sensory Toy Warehouse

Unfortunately we suffered a devastating fire in our warehouse and offices towards the end of March 2020. Practically everything was wiped out. These circumstances caused delays with the order and we were only able to supply a small part of what was ordered.
We did our utmost to keep in contact with the customer with updates about the situation and we sincerely apologise for the inconvenience these delays have caused you.

Noté 5 sur 5 étoiles

My neighbour’s child is autistic quite…

My neighbour’s child is autistic quite severe
I ordered toys for him, there wasn’t much choice; a lot of items weren’t available but found what I could I thought would help him to soothe and calm down
Thank you for delivering promptly on time, as described. No advertising emails please!!!

31 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

One happy customer

Rarely purchase things online ! - it was easy and painless once I knew how ! - delivery to my door was superb - I will do this again - Thank you

27 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Great

Great, quick delivery really good light changing ovals

14 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

excellent customer service

There was an initial mix up in the order but it was quickly and efficiently sorted out. My order then arrived the next day.

16 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Superb customer service

An excellent service. I had an issue with a delivery and it was dealt with swiftly and in a warm and friendly manner. Would recommend.

16 mars 2020
Avis spontané
Logo de Sensory Toy Warehouse

Réponse de Sensory Toy Warehouse

Hi James,

We are very sorry to hear about this error, we make every effort to correct mistakes but unfortunately, we were not informed that an incorrect item was sent to allow us to rectify.

Our customer service team will get in contact to make sure this issue is solved to your satisfaction.

Noté 5 sur 5 étoiles

GOOD SERVICES

GOOD SERVICES
sensoryballs:
I have S.N epileptic 22 year old son
controling his stresses
controling his behaviour
A WARD
INDEPENDENCE
thankyou so much

10 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Fast efficient service and delivery

Though I can’t give a full review as it’s a present for our granddaughter and we haven’t been able to get it to her as yet.

But, what I can say is the service and delivery is excellent. I placed the order on the Monday and it was delivered by Thursday. That is speedy delivery.

The parcel was intact and complete inside. All we have to now is hopefully get it to our granddaughter this week.

I would definitely recommend this company.

8 mars 2020
Avis spontané
Noté 4 sur 5 étoiles

Very quick delivery

Very quick delivery, only fault I had was some of the boxes items were in were crushed but that didn’t damage the item thankfully.

Many thanks

15 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Thanks for making my shopping experience very easy and dealt with all my concerns in a very fast manner. Highly recommended !:)

9 décembre 2019
Avis spontané
Noté 3 sur 5 étoiles

Can't really give a honest opinion as…

Can't really give a honest opinion as item's and parceled up for Christmas for my daughter's 5 autistic boys bought items for calming solutions before their frustrations go in to a meltdown episodes and the other items the stress balls to give their hands something to do to detract from lashing out hopefully will do the trick

9 décembre 2019
Avis spontané

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