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Lisez les avis des autres

Noté 5 sur 5 étoiles

I Worked way too HARD, (HOURS) trying to get a NEW carrier & make it happen. THEN I found Sequoia Wireless.com. Talked to a young Man named Jonah! What a Blessing & FUN person to WORK WITH! Things tak... Voir plus

Noté 5 sur 5 étoiles

My internet was up and running faster than I expected with Sequoia. They provide such reliable service and great customer care. When I switched to Sequoia, I noticed my bills are much lower. They real... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently changed providers, and needed some assistance with transferring my phone number. I called after hours expecting a call back the next day. Within an hour, they returned my call, and walked m... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Sequoia Wireless is a California-licensed wireless service provider offering fully subsidized unlimited plans to eligible households through the federally-funded Affordable Connectivity Program. As a Silicon Valley startup, we were founded on the belief that a connected device and data plan is a right, not a privilege, and that every eligible household deserves the right to be aware of and to take advantage of a fully subsidized zero-cost wireless plan. We are committed to building long-term relationships with our subscribers by providing a premium iOS device, delivering exceptional customer support, and devising programs that support the needs of our subscribers such as our one-year limited warranty program.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

36 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

One of the VERY BEST to BE WITH if not THE BEST!

I Worked way too HARD, (HOURS) trying to get a NEW carrier & make it happen. THEN I found Sequoia Wireless.com. Talked to a young Man named Jonah! What a Blessing & FUN person to WORK WITH! Things take so much longer these's day for whatever reason even with the technology, YET within Minutes, YES MINUTES, Jonah had me UP & RUNNING! WOW!!! Then the number I received, well I had my own number to transfer YET their number they gave me, AWESOME & FUN just like Sequoia Wireless & Sir Jonah! God Bless YOU ALL & THANK YOU 🙏🏻. 🎄

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

About four months ago

About four months ago, Sequoia Wireless was distributing phones on a curbside in San Diego California. I told this employee I am already receiving a Lifeline with a different phone provider. This person said if I applied with them, I would be receiving a better phone so I decided to apply it. Turns out I was not approved for the phone that I was told I would be receiving instead I was approved for an android phone, which is a downgrade phone from what I have with my previous phone provider. I did not accept the phone I declined. I told the employee to cancel my account with Sequoia Wireless which he said he did. I called Lifeline administrator‘s office. They said the account was not canceled. I had to call Sequoia Wireless myself to cancel my account so I wouldn’t lose my benefits from my previous phone provider for the past four months someone is using my information that works for Sequoia Wireless employee is applying online using my information so my phone from my previous phone provider gets deactivated and transferred back to Sequoia Wireless on August 16 2025, my service with my previous phone provider was deactivated. I was told by Lifeline and administrator office that a application was applied with Sequoia Wireless and I was transferred out again. I have never made a online application or do I have a Sequoia Wireless phone or SIM card this employee is the only one who has my information the phone that I decline did not accept and that phone keeps being activated without my knowledge if this issue is not taken care of, I will make a call complaint report to the federal trade commission for identity theft.

16 août 2025
Avis spontané
Noté 5 sur 5 étoiles

They have been very helpful to me as a Foreign Student

I really enjoy the features and accessibility. They have been very helpful to me as a Foreign Student. Thanks

28 juillet 2024
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Réponse : Sequoia Wireless

Thank you for sharing your experience! We're glad our features and accessibility have been helpful to you as a foreign student. If you need any assistance, we're here to help!

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service, Sequoia Wireless is the best. i will continue to use and will recommend

28 juillet 2024
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Réponse : Sequoia Wireless

Thank you for your amazing feedback! We're thrilled to hear you consider Sequoia Wireless the best. We appreciate your recommendation and look forward to continuing to serve you!

Noté 5 sur 5 étoiles

This product is amazing

This product is amazing, and I'm so grateful foe it. Thank you so much for making my life easier and better!

18 juillet 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you for your kind words! We’re thrilled to hear that our product has made your life easier and better. Your gratitude means a lot to us. If you need anything else, we’re here to help!

Noté 5 sur 5 étoiles

Issues were fix within a reason period of time

I recent had an issue, and it was fixed within 48 hours. Great service, affordable. Customer service was very knowledgeable and fast. Thanks Sequoia Wireless

22 juillet 2024
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Réponse : Sequoia Wireless

Thank you for your feedback! We're glad to hear your issue was resolved quickly and that you found our service both affordable and efficient. Your satisfaction with our customer service means a lot to us. If you need anything else, don’t hesitate to reach out!

Noté 5 sur 5 étoiles

Great phone and service

Great phone and service! No dropped calls and the internet works wonderfully. Thank you so much Sequoia Wireless for your excellent service. Keep it up and God bless!

16 juillet 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you for the great review! We’re thrilled you’re happy with the phone and service. Your support means a lot to us. Thanks and God bless!

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent! They walked me through everything and got my service started.

5 juillet 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you for the great feedback! We’re glad to hear our customer service team was helpful in getting your service started. If you need any further assistance, we’re here to help!

Noté 5 sur 5 étoiles

Awesome experience, Easy to setup

Awesome experience, easy to setup. My Tv and Computer will lose their signal, but i always have phone network with Sequoia Wireless

17 juillet 2024
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Réponse : Sequoia Wireless

Thank you! We’re glad you had an awesome experience and found the setup easy. We’re happy to hear our phone network is keeping you connected. If you need any help, just let us know!

Noté 5 sur 5 étoiles

Wi-Fi speed is really fast

Wi-Fi speed is really fast, and there are rarely any disconnects. When it does happen, it usually fixes itself within an hour. I haven't had any problems and am quite satisfied overall.

12 juillet 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you for the feedback! We’re glad you’re satisfied with the fast Wi-Fi speed and minimal disconnects. If you need any assistance, we’re here to help!

Noté 5 sur 5 étoiles

My internet was up and running faster…

My internet was up and running faster than I expected with Sequoia. They provide such reliable service and great customer care. When I switched to Sequoia, I noticed my bills are much lower. They really understand how to treat their customers right.

16 juin 2024
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Réponse : Sequoia Wireless

Thank you for the positive feedback! We’re glad to hear your internet was fast and your bills are lower. We appreciate your support and are committed to providing great service and care!

Noté 5 sur 5 étoiles

All connections are clear and working…

All connections are clear and working well. Now, all I need is a tablet, and my phone works just fine!

10 juillet 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you! We’re glad to hear everything is working well for you. If you need a tablet or any further assistance, just let us know!

Noté 5 sur 5 étoiles

I'm very happy with the cellphone and…

I'm very happy with the cellphone and the unlimited texts and minutes. Their customer service skills are excellent, and I'm very pleased with them.

4 juillet 2024
Avis spontané
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Réponse : Sequoia Wireless

Thanks for the great review! We’re delighted you’re enjoying your cellphone and unlimited texts and minutes. We’re also pleased you had a positive experience with our customer service!

Noté 5 sur 5 étoiles

I've been using Sequoia Wireless for…

I've been using Sequoia Wireless for two years and have never had any issues with service, connectivity, or speed. I've never needed to contact customer service. I'm very pleased!

2 juillet 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you for the great feedback! We’re delighted to hear you’ve had a smooth experience with our service for two years. Your satisfaction means a lot to us!

Noté 5 sur 5 étoiles

The staff at Sequoia Wireless were…

The staff at Sequoia Wireless were excellent, friendly, helpful, and very informative. I would highly recommend them.

1 juillet 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you for the great feedback! We’re glad our staff could assist you effectively. We appreciate your recommendation and support!

Noté 5 sur 5 étoiles

Very good and excellent service

Very good and excellent service, I love this company. Always dependable

6 juillet 2024
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Réponse : Sequoia Wireless

That response looks great! If you have any more reviews or need further adjustments, just let me know.

Noté 5 sur 5 étoiles

Sequoia Wireless customer service was…

Sequoia Wireless customer service was superb and very helpful, I really recommend them.

3 juillet 2024
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Réponse : Sequoia Wireless

Thank you! We’re glad to hear you had a superb experience with our customer service. We appreciate your recommendation!

Noté 5 sur 5 étoiles

This is the only cellphone service…

This is the only cellphone service you'll ever need! Get it and forget about the rest!

28 juin 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you for the strong recommendation! We’re thrilled you’re so satisfied with our service!

Noté 5 sur 5 étoiles

Sequoia Wireless always has the latest…

Sequoia Wireless always has the latest phones and tablets at very affordable prices, along with great customer service.

28 juin 2024
Avis spontané
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Réponse : Sequoia Wireless

Thank you! We’re glad you’re pleased with our latest devices, affordable prices, and customer service. We appreciate your support!

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