I Worked way too HARD, (HOURS) trying to get a NEW carrier & make it happen. THEN I found Sequoia Wireless.com. Talked to a young Man named Jonah! What a Blessing & FUN person to WORK WITH! Things tak... Voir plus
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My internet was up and running faster than I expected with Sequoia. They provide such reliable service and great customer care. When I switched to Sequoia, I noticed my bills are much lower. They real... Voir plus
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I recently changed providers, and needed some assistance with transferring my phone number. I called after hours expecting a call back the next day. Within an hour, they returned my call, and walked m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Sequoia Wireless is a California-licensed wireless service provider offering fully subsidized unlimited plans to eligible households through the federally-funded Affordable Connectivity Program. As a Silicon Valley startup, we were founded on the belief that a connected device and data plan is a right, not a privilege, and that every eligible household deserves the right to be aware of and to take advantage of a fully subsidized zero-cost wireless plan. We are committed to building long-term relationships with our subscribers by providing a premium iOS device, delivering exceptional customer support, and devising programs that support the needs of our subscribers such as our one-year limited warranty program.
Coordonnées de contact
4,5
Excellent
32 avis
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Craig is the best sales person guy I’ve…
Craig is the best sales person guy I’ve ever met. He’s very personable and does his job very very well . Great customer service skills . He’s why I trust sequoia wireless as my #1! Thank you, Sequoia Wireless!
6 février 2024
Avis spontané
Réponse de Sequoia Wireless
Thank you for the acumen!
Réponse de Sequoia Wireless
Thank you for the review. As we aim for a 5-star expereince for all of our subscribers, please feel free to let us know what we can do to improve your customer experience.
Awesome Service
I recently changed providers, and needed some assistance with transferring my phone number. I called after hours expecting a call back the next day. Within an hour, they returned my call, and walked me through the number transfer process, which we were able to successfully transfer my number so I could keep my number.
7 février 2024
Avis spontané
Réponse de Sequoia Wireless
We are glad that we were able to help.
Easy Setup and Helpful Staff
Set up was quick and easy. Helpful staff were there to answer all of my questions!
21 février 2024
Avis spontané
Réponse de Sequoia Wireless
We are glad to see our setup process is working in making it as easy as possible for our subscribers!
The service was quick and efficient
The service was quick and efficient. They were also able to answer all of my questions and concerns while being clear and understanding.
21 février 2024
Avis spontané
Réponse de Sequoia Wireless
Thank you for the review. If you have any more questions, feel free to reach out as we are here to help.
Why this company's amazing
This company was so amazing. They fixed everyone of my issues when it seemed like it was impossible but they made the impossible, possible and I appreciated it so much.
5 février 2024
Avis spontané
Réponse de Sequoia Wireless
We strive to make the impossible, possible. Thanks for leaving a review!
They have great customer service and…
They have great customer service and really went out of their way to help
20 février 2024
Avis spontané
Réponse de Sequoia Wireless
We are glad to have been able to help!
So easy and reliable
10 février 2024
Avis spontané
Réponse de Sequoia Wireless
Thank you!
Our mission is to make the customer experience as smooth and simple as possible!
Its free and works great
10 février 2024
Avis spontané
Réponse de Sequoia Wireless
Glad to hear our service is working great! We work hard to be proactive and solve issues before they reach our customers. If for any reason in the future you are in need of assistant, feel free to give our California-based call center a call or send us an email where we offer 24/7 support!
The young man who came to my door was…
The young man who came to my door was fast efficient and passionate about signing me up for Sequoia , the only thing I need now is to get a tablet but I’ve forgotten what to do to get it, thank you Sequoia , you rock!!! I’m honored to have you as my carrier
19 janvier 2024
Réponse de Sequoia Wireless
Great question! We are one of the few providers that offer exclusively iOS devices. Currently, we have iPad Air 2 and a handful remaining of iPad Mini 3. Feel free to give us a call at (800) 487-4975 to see what we can do to get you a tablet!
I had an amazing experience with…
I had an amazing experience with Sequoia Wireless! They made it so smooth for my fiancé and I to switch to their plan. I’m tired of paying so much for my phone bill when I can’t afford it. They understood that and helped me as much as possible with great customer service. And a $12 iPad! I am happy!
2 février 2024
Avis spontané
Réponse de Sequoia Wireless
At Sequoia Wireless, we believe a connected device with service is a right, not a privilege. We look forward to serving you and your family for many years to come.
Everything I needed was provided for…
Everything I needed was provided for me. All the service was efficient, quick and professional. Each and every person I know that is eligible for this service should get on-board.
30 novembre 2023
Avis spontané
Réponse de Sequoia Wireless
We are so happy to hear that! If you ever are in need of assistance in future, please reach out to our support team at support@sequoiawireless.com.
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