Iv had two procedures done with serene cosmetics. The hospitals, the aftercare and the communication are amazing. Lois is amazing to work with and always in contact for any help. Would definitely reco... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Megan has been amazing from the start until now 4 days post op, been so patient with me while booking and checking in to see how everything’s going. Super smooth process which is so comforting at such... Voir plus
L'entreprise a répondu
I couldn’t recommend serene cosmetics enough, Lois and Hollie have been amazing. Great communication before, during and after my surgery. Made me feel so at ease for my first surgery, and have constan... Voir plus
I recently had E-max veneers in Dubai booked through serene cosmetic. I spoke with serene coordinator Lois daily about how my procedure was going and if there was anything I needed as well as keep... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Serene Cosmetic, we help you research, plan and book cosmetic surgery and dental treatment with our carefully selected partner clinics and surgeons, at prices that make world-class treatment accessible. For over eight years we have guided more than 2,000 patients through their journeys. We know the process can feel overwhelming, which is why you are supported at every step, from your first enquiry through to travel, treatment and recovery. Our Patient Coordinators are fluent English speakers, and many have personally undergone their own surgical and non-surgical transformations, so the guidance you receive comes from real experience of the travel, treatment and recovery process, not just a script. Your journey starts with a free consultation call with your dedicated Patient Coordinator, who remains your single point of contact throughout. All treatment is carried out by our independent partner clinics and their surgeons and dentists, whom we select and vet, so you can focus on your transformation while we handle the coordination.
Coordonnées de contact
Royaume-Uni
- patient@serenecosmetic.com
- serenecosmetic.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Serene Cosmetics (Megan)
I booked a breast uplift/implant, lipo 360 and chin lipo through serene cosmetics. I couldn't fault them. Megan was an absolute gem. I had a lot of questions and she answered them all for me and put me at ease about going abroad. They sorted everything and because I was going with a friend who was also getting procedures she made sure we were able to stay in a room together in the villa and the hospital. The hospital itself was amazing and the staff were incredible constantly checking on us. I would have no problem going again and I would 100% recommend Megan she is a star.

Réponse de Serene Cosmetic
This is my 2nd time going through…
This is my 2nd time going through Serene for surgery. I honestly can not fault. Lois is incredible, I must Have done her Head in with questions, but she always took the time out to reply. I have had surgery carried out Twice in the Uk and had to get corrections sorted out by the surgeon in Turkey. My surgeon is Atif, I call him the miracle man, he’s fantastic!!! I can honestly say I am at the point I’m starting to love my body, after 30 years of hating what i seen in the mirror. Staff at the villa are lovely and nothing is too much trouble. Had such a laugh with everyone I met there….only thing I will say is someone is missing a trick here..no more “Love Island”. The people and life journeys I heard need to be made in a new series, of recovery villa. Thank you Lois. Xxxx

Réponse de Serene Cosmetic
I went for breast augmentation with…
I went for breast augmentation with Serene cosmetics at the end of March and had a great experience. From the start to the end everything was so smooth and I didn’t have to worry about anything. Lois was great and booked everything for me so when I arrived in Istanbul the transfers were waiting for me and took me straight to the hospital. All the staff at the hospital were lovely and the hospital was so clean and nice, abit like a hotel! I had my doubts before arriving as I’ve heard different things with surgery in Turkey but I am so happy with my results and is 100% worth it. Thanks again Serene Cosmetics for checking up on me after and making sure it was a smooth, easy, stress free experience for me. I would definitely recommend them if your looking for surgery in Turkey :)

Réponse de Serene Cosmetic
I can’t recommend serene cosmetic enough
I can’t recommend serene cosmetic/comfort zone surgery enough.
I had my teeth done 2023.amazing hotel,and everything included.was amazed with my teeth.
This year I’ve had uplift/implant and again the service,staff and after results were amazing.
Will be back next year

Réponse de Serene Cosmetic
Couldn’t recommend enough
I’ve been booking through serene for a few years now & they’ve never let me down! They made the experience sooo stress free for me & easy I couldn’t thank them enough. Anything you’re unsure or concerned about they help you with right away & make you feel so comfortable. They also check on you everyday to make sure you’re ok as well as when you get back to England the communication was unbelievable! Can’t wait to book in again this year x

Réponse de Serene Cosmetic
What can I say from the time I booked…
What can I say from the time I booked in for an over the phone consultation to having my surgery was a 5 star treatment. Lois the coordinator was so helpful in helping me book what surgery would suit me best and helped me with any information I needed .. from been picked up from the airport to having my surgery was amazing . The surgeon checked in on me everyday and the hospital staff could not do enough for me I felt very safe and well looked after .. The hospital and Villa was absolutely spotless clean . I would definitely recommend going to serene cosmetics and hopefully will be back in the future x

Réponse de Serene Cosmetic
Perfect Service!!
This whole process has been beyond my expectations and would recommend to everyone! I didn’t need to organise a thing just my flights which was very easy to do. Booked my initial consultation with serene in January and it was with Lois. She was so friendly and really put my mind at ease and answered all the questions I had. Even after I had my surgery booked if I had any concerns before the surgery I could just email and she would answer any concerns. I had my rhinoplasty 24 February and the whole process from start to finish went so smoothly I didn’t need to worry about a thing as Lois and serene cosmetics made sure everything was in place for me! Even after my surgery Lois has emailed to see how my recovery is going and again any questions I have had she has been more than happy to answer! I would definitely recommend anyone to book with serene cosmetics as it couldn’t have gone better ! Thank you again!

Réponse de Serene Cosmetic
Flippant staff
The staff is rude. IF i have time to sue this clinic I'll do it. Never act up behind the screens. Being disrespectful and Flippant with a patient is unacceptable. The service is very bad. Thanks god I didn't go deeper than that. Show some respect RUDE STAFF

Réponse de Serene Cosmetic
I booked my surgery with Serene…
I booked my surgery with Serene Cosmetics and everything was easy start to finish, Lois made everything really clear and answered all of my questions promptly and settled my nerves when I had any, she also checked up on me throughout my stay in turkey. They sorted everything for me, all I had to do was book my flights and show up! Can’t recommend them enough and have lots of friends asking about my experience and wanting to book with them too.

Réponse de Serene Cosmetic
Absolutely love Serene Cosmetics
I've gone with Serene cosmetics twice now and both times they were absolutely amazing. The first time round I had breast uplift and double chin lipo and second time I had 360 lipo, BBL and breast revision. I'm so happy with my results and have recovered very well. Lois, who is the patient coordinator is the best. She is so caring and helpful. I would absolutely go with Serene Cosmetic if I choose to have anything else done in the future, all the nurses and people working in the villas go above and beyond for you. Thank you so much Serene!

Réponse de Serene Cosmetic
Amazing dentistry
Amazing dentistry, patient care and a lovely warm, friendly, inclusive culture. I have been having Invisalign treatment here for a year and my son has had his first check up - the staff were so friendly and made his experience a truly positive one! Thank you Serene team - you are amazing.

Réponse de Serene Cosmetic
Hair Transplant
Hair Transplant
I had searched online for clinics in Turkey to have my hair done. A female friend of mine had used Serene Cosmetics for surgery and this place was recommended to me. I spoke with Lois who was very friendly and it was helpful having some English to book and arrange everything through. Everything was arranged for me other than booking my flight and I was met at the airport by the driver on the other who was was very welcoming.
The following day I attended my surgery once at the hospital I sat around a while before anyone spoke with me and went through any forms to be filled out.
After this I was taken to me the Doctor and he explained the process and what I would expect. I had a translator present who was very nice and talked me through what was happening at each stage.
At present I am happy with the transplant that was done, although this will take about 9-12 month to see the full benefits and see what the out come is really like.
The staff at the villa were very helpful, if you wanted anything to eat they were more than happy to make something for you. The rooms were pretty basic although I did like the dining room where you could sit and meet other people who had also been for surgery and discuss there journey with them. For the 3 days I spent there, overall I was happy with the service and would recommend it to others.
The experience with Serene Cosmetic was…
The experience with Serene Cosmetic was absolutely great, I only had to book the flight, they organised everything. My husband was able to join me , which was great, got picked up from the airport and dropped off at the hotel, that was great, the staff were amazing. We got food made by staff, couldn’t fault anything. Everything was absolutely fantastic.

Réponse de Serene Cosmetic
AMAZING!
i can not fault serene costmetics at all! My experience from start to finish with them & also comfort zone dental was AMAZING! everyone is always in two minds when it comes to any medical procedures abroad, but i am so happy with my new teeth & so glad that i picked this company! i never felt any type of pain from start to finish! I will be recommending them to everyone from now on!! Thanks again to everyone involved you are all truly amazing! im sure i will be back with my partner in the near future! 🥰
5 Star experience
Very pleased with everything.
I booked with serene cosmetics as it was my first surgery I wanted an English speaking point of contact. I had a phone call consultation with Megan and she put my mind at ease. Megan managed everything for me and kept in contact the whole time. The only thing I had to do was book flights.
From the moment I arrived in Turkey, the driver was there to meet me and take me to the villa. The staff at the villa were lovely and couldn’t do enough for you.
Food was made 3 times a day and they could bring it to your room if you weren’t feeling up to going into the lounge. They also made fresh fruit snacks through the day and there was always fresh water around the villa. Food was quite healthy so I suggest taking snacks.
The hospital was the cleanest hospital Ihave ever been in. The staff were fantastic there.
The surgeon I had was Dr.Atif, he was lovely and very re assuring.
There are drivers in the villa, who will take you wherever you want to go.
The nurses at the villa were fab, always on hand and would even come and check your blood pressure etc at midnight.
Overall it was a brilliant experience from start to finish and I would highly recommend.
Big thanks to Megan at Serene for always answering my questions and making my journey as smooth as possible.

Réponse de Serene Cosmetic
Can’t fault Serene
I booked my surgery through Serene, it was effortless all I had to sort was my flights and they made sure everything else was in place. I was picked up at the airport by their driver who was lovely and very helpful. My room at the villa was spotless and the villa had everything I needed. I was able to bring my partner with me for my surgery which was such a relief. My surgeon was brilliant, he did an amazing job I am very happy with my results. The nurses in the villa were very accommodating making sure I had everything I needed, helped with my dressings and also helped order in food for my partner and I.
I would definitely recommend Serene to anyone.

Réponse de Serene Cosmetic
Serene cosmetics are the best so…
Serene cosmetics are the best so helpful and pleasant, I had the best experience with them and couldn’t thank them enough for the smile they have given me with my teeth, couldn’t recommend them a enough for everything they done.

Réponse de Serene Cosmetic
Speaking to an English point of access…
Speaking to an English point of access knowing you’re fully understood made me feel more relaxed about the whole process. Lois was so helpful, anything i wanted to know she gave me the answer or got back to me with it. Sent me a message to see how I was getting on a few days after surgery which I thought was really kind. Since being back home she has been easy to reach & answered. I told her I had a massage booked here she even contacted my masseuse to check she was professional. Just above and beyond what is needed. Thank you 😊
Amazing from being picked up from the…
Amazing from being picked up from the airport to arriving at the villa ! The villa was clean and the staff were so welcoming ! I was so nervous for surgery but I couldn’t have been looked after better ! I thank Lois from serene for arranging everything For me and being so lovely and keeping in contact ! I highly recommend!
A brilliant experience with Serene…
A brilliant experience with Serene Cosmetics, thanks to Lois's professional and helpful assistance. She was always available to address my questions and concerns, regardless of their size. Lois's dedication, attentiveness, and genuine care made me feel valued as a customer. I highly recommend Serene Cosmetics for their exceptional and outstanding customer service, with Lois being a standout representative. From beginning to the end of my journey she went above and beyond to ensure that my needs were met. Thank you so much, Lois xxx
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







