Delivery was terrible, no paperwork given to my engineers to check quantities and correct sizes. Total shambles, no grills with first delivery, so total waste of 4 engineers time today We will be b... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The content was pitched at just the right level. The delivery and knowledge from Brad was excellent. Would definitely recommend Sertus,
L'entreprise a répondu
Working with SERTUS has been really positive. The SERTUS Live events so far have been well put together and genuinely useful - bringing the right people into the room and helping to raise awareness ar... Voir plus
L'entreprise a répondu
As Dame Judith Hackitt put it at Sertus Live #2: "Here's a company that puts doing the right thing ahead of anything else." Sertus stands out as a company that genuinely embodies what the building sa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de systèmes de protection contre les incendies
- Fournisseur de matériel de protection anti-incendies
- Fournisseur d'équipements de sécurité
Écrit par l'entreprise
Sertus is a UK-based manufacturer of smoke ventilation products, dedicated to safeguarding lives and property through unequivocally compliant, expertly engineered, and reliably manufactured solutions. Driven by our vision to be the UK’s manufacturer of choice for smoke ventilation, we’re setting the standard – leading, not following – with products that combine innovation, performance, and quality. From early-stage design through to post-install support, we partner with contractors, architects, consultants, and developers to deliver smoke ventilation that works – every time. At Sertus, Make It Simple isn’t just a tagline – it’s our promise. We simplify the complex world of fire safety through intelligent design, clear guidance, and comprehensive support, helping our customers achieve compliant, high-performance buildings with confidence.
Why we’re different
Écrit par l'entreprise
- Complete product range all under one roof
- From Smoke Control Dampers and Roof AOVs to the Sertus Fan Pod™, all products are designed and manufactured in-house. One trusted supplier means consistent quality, reliable lead times and no need to manage multiple vendors.
- Factory-tested, fully compliant products
- Every Sertus product is rigorously tested to the UK’s highest fire safety standards, ensuring proven compliance, reliable performance and confidence at approval and sign-off.
- Ready when you are
- With extensive UK stock, multiple size options and next-day delivery on core lines, we help keep projects moving and programmes on track.
- Dedicated Sertus delivery fleet
- Whether delivered by our own transport or trusted courier partners, every order is handled with care to ensure it arrives safely and on time.
- Support beyond the product
- We support our customers with pre- and post-order technical guidance, free site surveys, CPD training and factory visits - helping you make the right decisions early and avoid issues later.
Our delivery guarantee
Flat £150 delivery fee nationwide
One simple, transparent delivery rate – wherever you are in the UK. No hidden costs, no surprises.
Coordonnées de contact
Europa House, Alfold Road, GU6 8NQ, Cranleigh, Royaume-Uni
- 01483 269 999
- hello@sertus.uk
- sertus.uk
Compliant smoke ventilation made simple
4,5
Excellent
34 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Sertus are always very helpful and…
Sertus are always very helpful and execute the process with precision, from the CPD offerings through to specification support.
Friendly and reliable team that always happy to help!
15 avril 2026
Réponse de Sertus
Thanks for your kind feedback! Great to hear our team’s support - from CPDs through to specification - is making a difference. Glad it’s coming across as both reliable and helpful.
Excellent communication and response times
Excellent communication and response times, sensible pricing and generally positive lead times.
Technically sound products and innovative team always looking at 'What's next' in the market.
15 avril 2026
Réponse de Sertus
Thanks for your great feedback! Really pleased to hear you value our communication, lead times and approach - and that our focus on innovation is coming through. We appreciate your support.
Professional& User Friendly
From dealing with the sales team, through to manufacture and delivery, everything was very professional.
15 avril 2026
Réponse de Sertus
Thanks for your feedback! Great to hear everything from sales through to delivery met your expectations - we really appreciate it.
Great price and delivery service
14 avril 2026
Réponse de Sertus
Thanks for your feedback! Glad to hear you were happy with both the price and delivery service - we really appreciate it.
Fantastic teams in every department
Fantastic teams in every department. Fantastic support through every stage of services offered .
And unrivalled smoke vent products 🤝
26 mars 2026
Réponse de Sertus
Thanks for the great feedback - really appreciate it. Glad to hear our products are really helping support your projects.
First class service as always from the…
First class service as always from the Sertus team.
Quick turnaround, great communication and delivered on time.
16 mars 2026
Réponse de Sertus
Thanks for the great feedback! Glad we could support with a quick turnaround and keep everything running smoothly.
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