Settio Property Experience Ltd Avis 2 225

Best management

Manchester office.

I do not think it’s okay that they selectively provide service by discriminating tenants. Now I can confidently say they intentionally avoids me and are not willing to communicate regarding their company guidelines - typical reply within 24hours.

I’ve been using this company for 3 years now. There was a miscommunication about some maintenance so I tried to sort it by inquiring Settio. Even though I sents several messages and emails, they did not reply for over a week. Once I contacted the headquarter they finally suggested a phone call. I said I’d like to received an email first and then arrange a phone call. The phone call arrangement took for over a week again after I sent several emails. In total, I spent almost a month to solve this matter on my own.

They were never sorry about giving me an apartment with bed frame/mattress that size do not match and flatdoor without spyhole - but asked me to check the facilities properly and sort it on my own.

Is it my fault to get a flat with issues due to their poor inspection? And then they treat me like a prick who wants endless maintenance? I’m paying the highest rent in the apartment. They took my money for what?

Holly Keeney is undoubtedly the best estate agent I’ve dealt with. I had a small issue with the shower that revealed larger issues which took months to resolve. Professional, prompt and understanding most importantly. Alongside this other issues arose and she dealt with them within a day! I couldn’t have asked for any better

Settio's team is professional and efficient in following up on the tenancy arrangements.

It's very pleasant to work with Settio. The whole working process is very clear step by step. During each step, the contact person is very professional. The email is always answered in time. In terms of the customer's questions, I can get satisfying explanations.

Thank you to organize an great event to introduce the new Renters’ Right Acts which will be effective in UK as of 1 May . Let us as a landlord in Uk with better understanding how to impact us as an investors .

Appreciate the whole Settio team coming out to HK and meet clients, hope they will do so regularly. Given the uncertainties of the Renters Right, it would be good for Settio to organise an update to share what the situation is 6 to 9 months after its implementation, either in person or online.

Had the opportunity of dealing with Oliver franks .I have to say he was extremely helpful

Great help from Ranson to dig through the past and settled an unpaid bill after completion & before renting out. Tks for walking with us through out the journey and update along the way.

Cheers!!! Been a great help

The company is well managed by genuine hard working knowledgeable experts in their field of property management. Best in UK!

5-star service! Jerry goes above and beyond for me as landlord. Jerry is extremely proactive, professional and reliable to handle all the needed papers and furniture pack. He took all the hassle out of my way.
They feel like a partner in my investment, not just an agent.
Highly recommended!

Thank you Holly for the your support and professional assistance.

Josh and Paige were amazing as usual. Really quick to reply and really helpful. I have 6 properties and 6 agents and this agency is head and shoulders above the rest.

Coming up for my rental renewal, especially with all of the new rental regulations, Settio have been extremely procative. There is obviously a lot of new information to digest and Settio have been very helpful in diseminating this. A particular call out to Holly Keeney, who explained everything in layman's terms and the key points I need to be aware of/ consider.

Thoughtful and efficient customer service. Highly recommended!

I received a very professional inspection report on property from Samina Rahman, It was well prepared and I could monitor all the necessary items. Thank you for this work.

Overall, as both a landlord and tenant with Settio, I’ve found their service to be efficient and responsive.
Special thanks to Robin for always being quick to respond and resolve any issues.

Settio and it’s staff have been very professional in their marketing and providing the best service that I wanted to get.
Thank you and keep up the good work

I’m happy to have trusted people managing my property professionally. Thank you holly keeney.