I bought the original cantilever umbrella from Shade Australia and this is the second replacement cover I have bought from the them. The umbrella is one of the best invetsments I have made and the co... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
At first I did not like the website and left a low review, but I'd like to upgrade the review, since speaking to very helpful staff and after receiving the excellent products. I've also been told the... Voir plus
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Voir plus
L'entreprise a répondu
I needed clips to secure the shade cloth to metal bars rather than timber ones. Once I found the supplier I was impressed with the ease of purchase. The despatch was timely and the product arrived wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de mobilier de jardin
- aussi dans
- Fourisseur de construction de jardin
- Magasin d'ameublement d'extérieur
Écrit par l'entreprise
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Coordonnées de contact
17, 2565, Ingleburn, Australie
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quality product and very good…
Quality product and very good communication and delivery time, thank you
28 septembre 2026
Fast delivery excellent product
Fast delivery, great communication, excellent product! Dont hesitate get the Parashade stunning
27 septembre 2026
At first I did not like the website and…
At first I did not like the website and left a low review, but I'd like to upgrade the review, since speaking to very helpful staff and after receiving the excellent products. I've also been told the website will be clearer soon, so that is a plus. I received the umbrella covers today and they fit my brollys perfectly. Love the fabric and the colours. Thank you Shade Australia.
8 octobre 2026
Avis spontané
Protecting my Umbrella investment.
I bought the original cantilever umbrella from Shade Australia and this is the second replacement cover I have bought from the them. The umbrella is one of the best invetsments I have made and the covers protect the umbrella. The covers get destroyed by the sun and weather - can’t do anything about that. Shade Australia’s service has been fantastic and I highly recommend their products.
5 octobre 2026
Ordering process was simple and…
Ordering process was simple and delivery was very good with great notice
19 septembre 2026
You fulfilled your part of the bargain…
You fulfilled your part of the bargain flawlessly
19 septembre 2026
I have used much easier websites to…
I have used much easier websites to purchase online. The checkout added additional numbers to my order and it was not easy deleting the excess amounts. I have no trouble with other websites, but this one proved difficult enough I almost had to phone the organisation. Doesn't work smoothly.
28 septembre 2026
Happy Customer
Purchasing through Shade Australia was a positive experience. Good communication regarding my delivery. I’m very happy with the Como umbrella, it looks great in my courtyard
8 septembre 2026
Réponse de Shade Australia Pty Ltd
Hi Jackie,
Thank you very much for taking the time to write a five star review for Shade Australia!
We're so glad to hear that you had a positive experience with our store and that you appreciated the level of communication you received. It's also wonderful to hear that you're happy with your new Shelta Timber Centrepost Como umbrella! I'm sure it will look wonderful for many years to come.
Kind regards,
Alana
First class service with no mucking…
First class service with no mucking around our order arrived on time with nil issues
8 septembre 2026
Réponse de Shade Australia Pty Ltd
Thank you for your five star review!
We're very glad to hear that you had a fantastic experience with our store and with your delivery, and that everything went smoothly with your order!
I'm sure your 90% Universal Shade Cloth will do a great job for you for many years to come!
Kind regards,
Alana
Good range to choose from order and…
Good range to choose from order and payment to delivery were top notch.
6 septembre 2026
Réponse de Shade Australia Pty Ltd
Hi Clive,
Thanks for the five star review!
We're thrilled to hear that you appreciated our range and that you had an excellent order and delivery experience!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Hi Gina,
Thank you for your five star review!
We're glad to hear you had a quick and easy experience with our online store!
Kind regards,
Alana
Easy to order on line
Easy to order on line, delivery to the south coast reasonable and arrived within 2 days. Great service I would recommend this product.
15 septembre 2026
Réponse de Shade Australia Pty Ltd
Hi Raelene,
Thanks so much for taking the time to write us a five star review!
We're thrilled to hear that you had a great experience with our website and with your delivery!
I'm very glad that you're happy with your new Shelta Savannah Cantilever Umbrella and we really appreciate the recommendation!
Kind regards,
Alana
Fantastic customer service
Fantastic customer service. Prompt response to questions with colour swatches sent to help with decision making.
2 septembre 2026
Réponse de Shade Australia Pty Ltd
Hi Van,
Thanks so much for your great five star review!
We're always happy to help with any questions or advice so our customers can find the perfect umbrella for their space - and we're glad that you appreciated the level of service you received throughout your order!
I'm sure your Sunranger Eden Umbrella will do a fantastic job for you for many years to come!
Kind regards,
Alana
Pleased to recommend Shade Australia
Shade Australia was excellent from the ordering process to delivery. We a very happy with our new umbrella.
12 septembre 2026
Réponse de Shade Australia Pty Ltd
Hi Mark,
Thank you for your five star review!
We're so glad that you had an awesome experience with our store and it's fantastic to hear how happy you are with your new Sunranger Tuscan Umbrella! We love the Tuscan, it's the perfect size for a backyard shade!
Thank you for your recommendation!
Kind regards,
Alana
Good quality
Fast delivery , good quality cover and good website to select the right size cover
30 août 2026
Réponse de Shade Australia Pty Ltd
Hi Cheryl,
Thank you for your wonderful five star review!
We're very pleased to hear that you had a great experience with our website and that you were able to easily find the right Umbrella Protection Cover for your needs. We always do our best to ship as soon as we can!
Kind regards,
Alana
Good quality weed mat at a good price as described and delivered quickly
Easy to find what i needed online. Price was great and quality was as descibed
28 août 2026
Réponse de Shade Australia Pty Ltd
Hi Hlias,
Thanks for taking the time to write us a five star review!
We're very glad to hear that you're happy with the quality of your Weedmat and that you found it easy to order online! We're also pleased to hear that you appreciated our competitive pricing!
Kind regards,
Alana
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.