I bought the original cantilever umbrella from Shade Australia and this is the second replacement cover I have bought from the them. The umbrella is one of the best invetsments I have made and the co... Voir plus
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At first I did not like the website and left a low review, but I'd like to upgrade the review, since speaking to very helpful staff and after receiving the excellent products. I've also been told the... Voir plus
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Voir plus
L'entreprise a répondu
I needed clips to secure the shade cloth to metal bars rather than timber ones. Once I found the supplier I was impressed with the ease of purchase. The despatch was timely and the product arrived wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de mobilier de jardin
- aussi dans
- Fourisseur de construction de jardin
- Magasin d'ameublement d'extérieur
Écrit par l'entreprise
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Coordonnées de contact
17, 2565, Ingleburn, Australie
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Réponse de Shade Australia Pty Ltd
Hi Peter,
Thanks for taking the time to write us a five star review!
We're very glad to hear that you found us to be a reliable supplier with a website that's easy to order from!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Hi Mark,
Thank you for your five star review!
We're glad to hear that it was easy for you to place an order as a first time customer! This is definitely something we focus on when it comes to our website!
Kind regards,
Alana
very personable & helpful
very personable & helpful
being able to talk with real people is always a win for me
3 mars 2026
Réponse de Shade Australia Pty Ltd
Hi Caithlin,
Thank you for taking the time to write us a five star review based on your order with us!
We're always happy to help and can guarantee that if you call or message us online, you'll be talking to someone from our office!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Hi Mandy,
Thank you for your five star review!
It's great to hear that you found it easy to find the right size Umbrella Cover for your needs - we have worked so hard to make sure our site is easy to use so we're thrilled about your review!
I'm sure your new Umbrella Protection Cover will do a fantastic job for you for many years to come.
Kind regards,
Alana
Shelta Fairlight
The Shelta Fairlight is an excellent umbrella. It is light, easy to expand and the tilt function is effective. After ordering the umbrella, we needed advice on an umbrella cover and had excellent service via phone. Thank you!
9 février 2026
Réponse de Shade Australia Pty Ltd
Hi Jane,
Thank you for taking the time to write us a fantastic five star review based on your experience with us!
It's wonderful that you're very happy with the features of the Fairlight Centrepost Backyard Umbrella and that you appreciated our over the phone advice regarding your cover!
Kind regards,
Alana
Easy to order
Easy to order. Very happy with product performance in harsh environment.
22 février 2026
Réponse de Shade Australia Pty Ltd
Hi Katrina,
Thank you for your five star review!
We're thrilled to hear how happy you are with your new Cantilever Umbrella Protection cover and how well it protects your umbrella under the harsh Aussie sun!
Kind regards,
Alana
Great product
Easy to find product online. Quick delivery - did feel the delivery amount was a bit high. Product was great, husband ver y happy with the quality. We couldn't find This product locally anywhere.
29 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Teresa,
Thank you for taking the time to write a review for us!
We're very glad to hear how happy you and your husband are with the quality of your new Shadefix Shade Cloth Fixing Strips! We are looking at getting them stocked in hardware stores but for now we're the only stockists. We'd be happy to have a look at shipping for you if you need more, please don't hesitate to reach out!
Kind regards,
Alana
Absolutely Excellent umbrella had mine…
Absolutely Excellent umbrella had mine for 8years and still in just as good condition as the day I brought it. It is well used and we use it all in all weather conditions. Well worth the money. Just brought another one for another area.
16 février 2026
Réponse de Shade Australia Pty Ltd
Hi Drew,
Thank you so much for taking the time to write us a fantastic five star review!
We're very glad to hear how robust your last Asta Cantilever is - I'm sure your new one will be just as strong!
Kind regards,
Alana
Very quickresponse to order and…
Very quickresponse to order and fantastic product.
16 février 2026
Avis spontané
Réponse de Shade Australia Pty Ltd
Hi Russell,
Thank you for the five stars!
We're very glad you're happy with your 303 Fabric Guard - I'm sure it will do a fantastic job at protecting your outdoor fabrics!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Hi Brad,
We're very glad to hear that you are happy with how we processed your order professionally and in good time - I hope your new Umbrella Protection Cover does a fantastic job!
Kind regards,
Alana
Excellent service and prompt delivery
Excellent service and prompt delivery - just what you need from anyone you deal with.
31 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Greg,
Thank you for your five star review based on the order you made with us!
We're very glad that your received your order quickly and that you were satisfied with the level of service you received throughout your order. I'm sure your new Umbrella Protection Cover will do a great job.
Kind regards,
Alana
Quick and easy to order and fast…
Quick and easy to order and fast delivery right to our door.
31 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Simone,
Thanks so much for your five star review!
It's great to hear that your Fairlight Centrepost Umbrella was delivered to you quickly and that you found it easy to order online! These are two aspects that we put a lot of effort into so it's fantastic that you noticed!
Kind regards,
Alana
Love it
Prompt delivery, easy assembly, excellent product - it's coping very well with my breezy balcony and looks great. Best umbrella ever.
24 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Jaqi,
Thanks for your five star review!
We're so glad to hear how happy you are with your new Corso Centrepost Umbrella!
We do our best to ship quickly so it's great that you received your order in good time, and found it easy to assemble!
Kind regards,
Alana
Felt like I was dealing with a…
Felt like I was dealing with a professional company 👌
16 décembre 2025
Réponse de Shade Australia Pty Ltd
Hi Raymond,
Thank you for writing a five star review for us!
We certainly do our best! I hope your BirdNet does a fantastic job for your needs.
Kind regards,
Alana
Shade Australia was very easy to deal with…
Shade Australia was very easy to deal with. Their product was shipped immediately after ordering, and it was exactly as described, and extremely good quality. Would highly recommend them.
29 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Harry,
Thank you for your five star review!
We're very glad to hear that you had an excellent experience with us when ordering your Umbrella Protection Cover online!
We always do our best to ship as soon as we can so it's great that you received it so quickly, and that you're happy with the quality!
Thank you for your recommendation!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Hi Kelly,
Thank you for taking the time to give us a five star review!
We're very glad to hear that you found it quick and easy to order an Umbrella Protection Cover from our website - that's our aim for all of our customers!
Kind regards,
Alana
….the product we wanted delivered in…
….the product we wanted delivered in record time….thank you
25 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Garth,
Thanks for your five star review!
We're so glad that you received your order quickly and that you found the right umbrella for you on our website. I hope your Bayview Centrepost Umbrella does a great job!
Kind regards,
Alana
bought two outdoor umbrellas/ happy with both
very happy with our first purchase so bought another- quick delivery that wasn’t out of this world pricing too
25 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Lisa,
Thank you for taking the time to write us a fantastic review!
We're thrilled to hear that you were so happy with your first umbrella that you got a Sunranger Cafe Series Centrepost Umbrella!
I'm sure it will do a wonderful job for you for many years to come!
Kind regards,
Alana
Réponse de Shade Australia Pty Ltd
Hi Brad,
Thanks for the five star review!
It's great to hear that you found our website easy to order from and that you received your order quickly! We're also glad that you found the Shadefix Strips to be accurately depicted on the website - this is definitely one of the most important aspects we focus on!
Kind regards,
Alana
Fast delivery
Fast delivery. The Umbrella is very easy to manoeuvre and is excellent quality.
23 janvier 2026
Réponse de Shade Australia Pty Ltd
Hi Donna,
We really appreciate you taking the time to give us a five star review and we're so glad that you're happy with the quality of your new Sunhaven Classic Cantilever Umbrella!
I'm sure it will do a terrific job for you for many years to come!
Kind regards,
Alana
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