Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Shadow Hosting International is a well known web hosting provider famous for providing most protected VPS. With highly optimized server, you won't go wrong.
601, 6th Floor, Nasar Building, CD Barfivala Road, Andheri West, 400058, Mumbai, Inde
They are the worst I would never recommend them because they run most of there nodes on vpss and also their staff have to pay money to get unban/get back on the staff team and it is just a loop I don't want to go on about.
Réponse : Shadow Hosting International
Dear Waveman,
Thank you for your review. We hope to continue our business with you in future. Should you need anything, please do not hesitate to open a ticket and we'll help you out as soon as possible! Hope you have a good day :)
~Manal S.
Regards,
Shadow Hosting International.
Réponse : Shadow Hosting International
Dear John,
We're glad to serve you. Sorry for the delayed reply. We hope to see you again!
Regards,
Manal Shaikh.
Shadow Hosting International.
Hello My name is Vijay Joshi and the best thing I like about Shadow Hosting is the Experience they offer in the service are the best till now as I have seen in whole hosting community. Polite,concerns about their Customers and 24/7 ready to support you in any kind of problems even off topic as well ...
Réponse : Shadow Hosting International
Dear Vijay,
Thank you for your five stars. We really appreciate it. Looking forward to do business with you in future too.
Regards,
Manal Shaikh.
Shadow Hosting
Shadow hosting has great customer service. They helped me out quick and were accurate at answering the solutions to my problem and also fulfilled my request quickly.
Réponse : Shadow Hosting International
Dear Alzaib,
Thank you for your review. We're glad that we could help you and do business with you. If you have any queries, you can get in touch with me personally at manalshaikh@shadowhosting.net.
Regards,
Manal Shaikh,
CEO, Shadow Hosting.
I love their customer care service. One of the best customer care service they provide. In 3 AM they completed my work on just single phone call
It was awesome working with shadow hosting team and I love their customers support style.
Réponse : Shadow Hosting International
Dear Hariom,
Thank you for your review. We're glad you found our service useful. Looking forward to continuing working with you in the future!
Regards,
Jennifer Lopez,
Customer Relations
(Shadow Hosting International)
Réponse : Shadow Hosting International
Dear Jose,
You had a problem with our service and you didn't contact us via our support ticket system. You just opened a ticket at our live chat module TawkTo which is usable only when we're online. It's clearly instructed that we usually get back within 12 hours and sometime 24 hours. But, Within 2 hours, you canceled the service without a proper validation. Now according to the terms and conditions you accepted while registering, we can only give monetary refund when we're unable to fullfil your expectations.
Refund can be issued ONLY if you have a valid reason. You're impatient and hence you canceled the service in just 2-3 hours of opening the ticket at TawkTo. For your information,
Client Name: Jose Fernandez
Service ID: 117
Product Name: SAMP
Cancellation Type: Immediate
Cancellation Reason: Servicio sin cálidad.
Is the reason.
Despite your cancelation, we refunded the amount as credit in your clientarea. Your refund was processed in the applicable form despite you not being patient.
You're 1-star is not so reasonable.
If you have any further queries, please open a ticket or message us on live chat when we're online.
Regards,
Manal S,
(Shadow Hosting International)
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