Shared Earth Avis 

Very pleased with this bread basket, it was a present and well received. Good communication, shipping etc.

Easy to use website full of interesting items. Excellent communication and tracking of order. Items very well packed and arrived quickly. Recommended.

I bought a beautiful hand carved, soap stone chess set for my daughter. Despite it being very well packaged and arriving free post the following day, one of the pieces was chipped. I sent a photo in an email and was contacted by Kai at a Shared Earth immediately. He arranged for a replacement piece to be sent the following day. I cannot fault their excellent customer service and Kai was really lovely in his correspondence. I will definitely be buying from them again.

After many searches involving even A.I. besides search engines I was able to find what I needed at Shared Earth. They were so understanding that they managed to get my item shipped even though it wasn't an usual shipping destination.
The item itself was exactly what I needed and it was shipped well protect so it arrived well.
And everybody the was full of empathy and kindness.

Good communication from the company and the speed of processing the order. My 2 purchases are perfect - more people need to know about you.

I am lucky enough to live near a shop but if I’m making a big order I will have it delivered. Communication is fantastic, orders are delivered really quickly, always very carefully packaged and fabulous quality at a great price. I honestly can’t fault this shop or the staff.

Excellent product and quick delivery. For the price, I didn’t expect something so well-made. Daughter very pleased.

Excellent customer service. All my queries were dealt with very professionally and quickly. Delivery was prompt. Goods well packaged and china is just stunning. Hope to keep buying from Shared Earth as I support their ethics.

I usually pop by the York shop when I’m in town because they always sell pretty, eco friendly treasures. I saw a few items I really liked but they didn’t have a specific colour on display so I asked the people at the counter if there was any in stock. They were kind and friendly and whilst there wasn’t any in stock, they told me to try their online shop. The online shop was easy to navigate and once I placed my order I expected it to arrive a few days later, but it came the next day. Very nice shop and I would highly recommend it!

Although not a giant company with vast amounts of stock, the excellent quality of the products and the truly exceptional customer service have made them my new favourites.

I ordered an item, but was quickly and caringly informed it was out of stock.
They not not kept me informed but took the time to find a perfect alternative item and helpfully provide a link for it.

Once ordered the item arrived incredibly quickly and was the most securely and thoughtfully packaged item I've ever received.

The customer service and care really is so beyond any other company, you can tell every order genuinely matters to them.

I very very highly recommend Shared Earth, they are phenomenal!

Lovely little jute bag. Really pleased with the design & quality. Good value.

Communication was excellent. They were quick to let me know that something wasn’t in stock before sending out my order, so I was able to choose something else instead. Shipping was also very quick. The products themselves are absolutely gorgeous. I ordered some jute bags, an incense burner, a purse and some fragrance. All fantastic. Love the shop itself but live far away so had to order online. Will definitely use this service again.

Great company, I’ve bought quite a few items from them. The last order arrived the day after I ordered! Love the items I have received.

Amazing buying experience and a fabulous seller-my daughter ordered an apron and a re-usable bag as a Birthday present for her friend (with a very short notice); the lovely items arrived the next day! I would highly recommend them and will definitely buy again. Thank you!

I placed several orders with Shared Earth in the run-up to Christmas and was really impressed — not just with the products, but with the whole experience. I love the company’s ethical philosophy: environmentally conscious, socially responsible, and focused on fair trade. It makes a real difference knowing the items are thoughtfully sourced and handmade.

Everything I received was beautiful and clearly well crafted — high-quality pieces that feel special rather than mass-produced.

What truly stood out, though, was the customer service — especially from Kai. I had an issue with one item, and the care and effort she put into resolving it were exceptional. Her communication was warm, proactive, and genuinely helpful, and she went above and beyond to make things right. It’s rare to receive service that memorable, and she is a real asset to the company.

A wonderful business with strong values, lovely products, and outstanding customer care. I would happily recommend them and will definitely order again.

Amazing service and very helpful friendly staff.

Great communication, perfectly wrapped and packed quality items.

Ordering was easy and straightforward, the item was packed with care, and delivery only took a few days.

Product was exactly what we wanted and well priced. Good customer service with regard to updates on when the product was dispatched.

Lovely picture frames and great looking recycled glasses. Good communication and fast delivery. Very good price as well.