I can only assume that the reviews on here claiming good customer service are from bots. I was with them for nearly two years and the product itself was good. That being said, the handful of times... Voir plus
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Lisez les avis des autres
Terrible customer service, t.v always going down waiting several days for someone to reply,always says playback error...customer service/support is the worst I have ever seen Be prepared to be dissat... Voir plus
My experience with SharkTv is great. I had technical issues, with my channel, and I reach out to the SharkTv support, and the support offer me a different plan to fix my issues with the channel/ conne... Voir plus
SharkTV is the best iptv provider I've come across so far. The service has been excellent and stable, and on the rare occasion that troubleshooting is needed, they have been responsive. I've recommend... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
SharkTv.ca is your one stop Canadian IPTV store. We provide iptv services for all type of devices such as Amazon firestick, smart tv, android boxes, mag box, buzztv, apple tv, smarters pro iptv app, tivimate app, STB emu APK and all other IPTV apps and devices.
Coordonnées de contact
1000 fraser st, V5v2c2, Vancouver , Canada
- Support@sharktv.ca
- sharktv.ca
N'a pas répondu aux avis négatifs
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This was very easy to install and use
This was very easy to install and use, even for a non tech person. Customer service was quick and communicated well to ensure my service was running fine.
Great customer service
Great customer service. Helped me set everything up from start to finish.
Answered right away and was able to…
Answered right away and was able to answer my question!
I’ve had a great experA Seamless and Entertaining Streaming Experience!ience with…
I’ve had a great experience with service this company has provided! Their content selection is diverse, with top-quality movies, TV shows, and exclusives. The streaming is smooth, with minimal buffering, even in high resolution.
What sets them apart is their user-friendly interface and smart recommendations, making it easy to find new favorites.
Customer support is quick and responsive, and frequent content updates keep things fresh. Overall, this company delivers an excellent streaming experience, making it my go-to platform for entertainment!
Account issue
Had a misunderstanding about what package I was on and had to have them reset my account to gain access again. They took care of it for me quite quickly.

Réponse de Sharktv
Great services
Great services, doesn’t lag too much like all the other ones do, fast an easy customer support as well! Definitely recommend
Sharks.ca excellent service I got
Sharks.ca excellent service I got . Using some other providers but that’s wast of time. Customer service really helps spot on and channels working really well .
Definitely recommend.
Sharktv.ca is the best service provider…
Sharktv.ca is the best service provider when it comes to iptv and also their customer service and products are great whenever I have an issue I can always rely on them to come to the rescue and I definitely recommend them

Réponse de Sharktv
Best IPTV service provider
I have been with Sharktv for over a year and a half and it's the best iptv provider I've had and I've been doing this for over 10 years. I have both the Super 4K and Zeal (for the Canada IPTV app) which are 2 different packages. I have 2 because sometimes you need a backup because if you have been using iptv as long as I have, you know that iptv can have issues because it's not perfect and you need to be patient. There are a lot of iptv services out there that are completely junk and what I love about Sharktv is that they have developed their own servers that come with each package and I have never found anyone else that does that. If you have a good service like Sharktv, you need to have a good android box and a strong internet service. I haven't found a better iptv service than Sharktv and I like that they're based in Canada.

Réponse de Sharktv
Great IPTV & Great Service.
Great IPTV & Great Service.
I bought the 3months Fire IPTV package. Installation was so easy. Very good connection. Customer service was so helpful. They added some Channels I requested within 24 hours. I am so happy to find Sharktv.

Réponse de Sharktv
Quality product
I got great customer service and it works great even though my internet is garbage. I always get the help I need

Réponse de Sharktv
I only bought a month because been…
I only bought a month because been burned before. First day of order there were red flags. When I had problems kept asking same questions what is your mac. Address you already have it that's why we are here. Takes days to get reply from them . Paid early for my renewal which expired 2 days later when I inquired as to why they tell me it's my email provider. How do they have access to you charging customers then not providing service although that IS a new one I haven't heard . These guys will have no problem taking your money then not providing service. Blaming it on your internet provider . As to why they took tour money and never provided service ....OH refunds? Forget it. #wearethieves. Update.....I have sent several emails . It has nothing to do with fights getting blocked . It's about my subscription expiring 4 days after I pay you. Again o reiterate ....THIEVES
IM donr sending you eemais and texts . Cheers lesson learned

Réponse de Sharktv
It doesn't work.
Signed up for a month and it hasn't worked once. Terrible customer service that responds once a day, with useless repetitive recommendations. Save your time and money, look elsewhere.
I installed the app. I asked for a link from you to ensure I was using the correct version. You didn't offer that. You would give a single incomplete 5 word sentence as your instructions, which were obvious and unhelpful, like "Give us t He Mac adress" .
You responded to this post, but not my email asking for a refund or another subscription of equal price. If you had been helpful, I would've changed the score.

Réponse de Sharktv
I’m a current customer
I’m a current customer, I only purchased 3 months (thank god) because it’s terrible! The customer service has to be the worst I’ve ever encountered. Havent even gotten to watch anything yet cause I’ve been so frustrated. DO NOT BUY
Horrible!!!
Customer service is horrible! I've waited three days for someone to help me and then finally get a half answer and ignored again! I bought a three month subscription to try it out only to be not able to use it after a week, was told I needed a vpn which then I couldn't access anything at all!

Réponse de Sharktv
Very Happy.
I can honestly say that this provider is top notch! They actually do care about their customers. I raised an issue in had and it was fixed on phone call. I would highly recommend.

Réponse de Sharktv
Don't do it!
Absolute crap, don't waste your money. Not enough time to list what is wrong with this company & it's services

Réponse de Sharktv
Best tv app
Great app and great people to deal with. Thanks for the awesome service.
Best customer support
I'm a customer of sharktv for over 2 years. I got the iptv subscription for my parents to watch Portuguese channels and soccer stations. I have nothing bad to say about them. Since then I have sent them 4 or 5 of my family friends as well. We have bought a box from them and we all have the super 4k package.
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