Shibumi Style Avis 

Got a coat for my Son’s wedding , nothing to much trouble , fitted perfectly , then ordered the same fabric to have a dress made again wonderful service . Will certainly be getting a not one in the future

Shibumi made the experience of finding an outfit for my daughters wedding unstressful! Ruth’s advice on colour and style were amazing... plus she’s patient and calm and trusting. Thank you to all the Shibumi team! I would definitely recommend you to anyone. JB

I bought the long Nehru jacket at the Spirit of Christmas Fair in 2018 and a Grace coat in Duck Egg in the recent sale. Both garments are very well cut and finished - faultless. They are extremely flattering and the sizing is sensible and lots to choose from. I’m really glad they feature customers of all shapes, sizes and ages on their site. It feels inclusive and it’s the real test of how flattering and versatile the clothes are.

The beautiful colours and fit of my Shibumi outfit for my son`s wedding has been much admired; it was a truly stress-free and joyful experience from start to finish, arrived looking a million dollars and made my day.

Such a wonderful experience from first meeting, fitting, receiving and finally wearing the most Beautiful outfit for my daughter’s wedding!!

Amazing service
Amazing coat and dress
Picking my mother of the bride outfit was a pleasure with all the advice and assistance
Thank you for everything

Shibumi has been such a pleasure to work with and their collection is exquisite. The team is exceptionally delightful and embody the true art of customer experience. It is a joy to have several of their pieces in my wardrobe which I will cherish for years to come.

Some administrative muddle but easily sorted. Very helpful sending me a coat to try for size before having one made but it was so lovely I kept it! My daughter bought some material to have her beautiful wedding dress made and we both felt amazing on the day.

Amazing quality, worth every penny!

I was absolutely delighted with my mother of the bride outfit - i received so many compliments on my daughters wedding day .

Wonderful company to deal with, lovely, kind, knowledgeable and welcoming staff and the most fabulous clothes

I had seen Shibumi at Hampton Court flower show about 3 years ago and fell in love with their clothes. When I knew that my daughter was getting married I knew that Shibumi was where I would start my search for an outfit. I booked a visit to see them in Gloucestershire and I was able to try on numerous jackets, dresses and colour combinations. The hard job was narrowing down my options! My measurements were taken and after a month or so I decided on my outfit. From start to finish the service was excellent, always helpful and my outfit arrived beautifully packaged and absolutely perfect. The jacket in particular is so versatile as it can be dressed up or down for any occasion and has been much admired. Thank you Shibumi!

The clothes are superb as are the staff, organisation and speed of delivery.

Wonderful display of beautiful fabrics,and the staff so helpful, just stunning outfits,

Fabulous service - 300 miles and 9 hour rou nd trip absolutely worth it.

I love my jumpsuit from shibumi...fits perfectly and looks amazing! Ive taken it on holiday and worn it to weddings, it's my favourite thing in my wardrobe.

I bought a Shibumi dressing gown and my first impression when opening the package was that it looked exactly like the pictures online. It had been well represented. The colours and size were just as described. After two weeks, one of the belt loops pulled away from the seam, not because of duress but because the stitching had not caught hold of enough fabric, it was in the raw edge which just pulled away. I contemplated returning the garment but thought I would repair it myself and continue on. After about 4 months of light use with the utmost care of my beautiful gown, the material started pilling under the arms and around towards the front, it began to look used like an old favourite wool sweater. I compared the material to a silk & cashmere pashmina shawl I have had for a number of years, the fabrics are similar but the gown feels less durable and appears to be of less quality. To continue wearing the gown, I reversed the pilled side. Within months the fibres making up the actual strands were breaking giving the garment a woolly look and sadly, the appearance of a garment worn beyond its age. I am disappointed with the whole experience. My daughter exclaimed her delight when she saw the gown as new, and said one day she might like to have one for herself. I have discouraged her because quite frankly, the quality and workmanship are inferior as one would expect to receive at that cost. I cannot recommend anyone buy this product.

I’ve just arrived home from work and my Avani coat has been delivered from Shibumi. I am so pleased with it. When I went to the studio in Horsley in July I so enjoyed trying on the different coats (for my son’s wedding in January) but wasn’t entirely sure I had made the right choice given all the gorgeous styles and colours. I needn’t have worried. I love the coat and it looks absolutely perfect with my dress.
The quality and fit is fabulous. A fantastic experience all round.

Always my ‘go to’ option for any special occasion. I have just purchased my 4th Shibumi coat and, as ever, it is exquisite. Ruth and Sophie have such an eye for styling, the tailoring is perfection and the fit is second to none. I just know that, like the three coats beforehand, this will become a wardrobe stable after its debut for my grandsons christening.

I ordered a dressing gown from Shibumi in November 2018, which was delivered in December, so 8 months ago. It was to be a Christmas present from my husband who is incapacitated by a long-term illness. The gown is supposedly made from silk and cashmere, but there is no care or fabric content label on the garment, which I understand is a legal requirement. This might be because it is reversible, but the Shibumi label is sewn in, despite this. The design of the gown is very attractive. However, a short while ago, I noticed that the fabric has lost some of its horizontal fibres half-way down the back, right in the centre where there is a vertical line in the fabric. I then noticed, on closer examination of the gown, that the fabric was pulling away from the vertical band down the front just below waist level. I do not wear the gown every day and have worn both silk and cashmere garments for years, most of which have given me many years of wear. My last dressing gown was pure cashmere and lasted me over 10 years. I have written to Shibumi about this problem, but, like the previous reviewer, have been treated as if I have misused the gown, which I have not. They have offered me a discount on a new gown, but, having paid over £200 and after only 8 months, I feel I deserve a replacement. My last email stating this has been ignored. Despite quoting the Consumer Rights Act 2015, Shibumi refuse to accept that the garment is faulty/not fit for purpose. (Indeed it had a fault on the front on delivery which I decided not to complain about, but now wish I had). Shibumi say they are a small business. I ran one also, but would never have treated my customers the way I have been treated by Shibumi, who continue to imply that I have not taken care with my dressing gown, which is basically unwearable after only 8 months and I have not even worn it on a daily basis.