Shift doesn't allow to cancel subscription. No cancel subscription options in the app in account - it says techical issue - please contact support. Writing request to support it says: "Failed, you... Voir plus
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Lisez les avis des autres
I contacted support to figure out why I was not able to sign in with my Gmail or Hotmail accounts. I use DuckDuckGo as my default internet browser, and when the error message was telling me about Micr... Voir plus
L'entreprise a répondu
I am a guy who gets message across so many different platforms (slack, Monday.com, google chat, WhatsApp, Twitter, Messenger, the list goes on), and Shift makes organizing all my comms and saas produc... Voir plus
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Great product that has eliminated many extra open programs on my desktop. Regular updates let you know the team is active and constantly improving the platform. I'm a contractor so I need to be checki... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio.
Coordonnées de contact
Victoria, Canada
- support@shift.com
- shift.com
4,1
Bien
586 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Truly Understanding a Customer's Issue
The representative understood my financial situation and was able to get me a full refund at a time where every penny counts. They put the customer and consumer first and they came through! i am so grateful. Very friendly and helpful since the first communication with them.
13 septembre 2023
Avis spontané
Réponse : Shift
Thanks so much for the kind words! Our team strives to make every customer feel supported and heard. We're so glad to hear you got the resolution you needed. We hope to see you again one day soon!
I couldn't do something as small as…
I couldn't do something as small as bookmark a page, and we went back and forth probably 5 or 6 emails, and the Shift team was always very prompt and clear on what they needed from me. Honestly, I held off on contacting because I felt it wasn't worth the hassle, and I wish I'd reached out sooner. Very impressed.
13 septembre 2023
Avis spontané
Réponse : Shift
We're thrilled to hear you got the support you needed! Thanks so much for taking the time to share your experience. Reach back anytime if you ever need help and our team would be happy to hear from you :)
Communications are great
Communications are great, but the problem still remain.
11 septembre 2023
Avis spontané
Réponse : Shift
Thanks so much for taking the time to share your experience. Reach back to our team anytime for an update!
Wrong Primary Email Address
I used the wrong email address to set up my Shift account. I contacted support, who helped me switch the account with no problems.
Great job!
6 septembre 2023
Avis spontané
Réponse : Shift
Our support team is always happy to help. Thanks for reaching out and for taking the time to share your experience with the team. Get in touch anytime if you need help, have questions/need advice, or want to share any feedback about your experience with using Shift :)
Do Away with Multiple Browsers and Tabs
Before shift I had three monitors with three different browsers- Chrome, Edge, and Firefox- open with 20+ tabs each. Finding things was next to impossible and the amount of memory that was taken up by all these open tabs was just insane. Shift and workspaces makes all of that unnecessary.
8 septembre 2023
Avis spontané
Réponse : Shift
We're so glad to hear that Shift has helped you with your browser and tab madness! Workspaces sounds like a perfect match. Thanks so much for taking the time to share your experience!
Customer service completely addressed problem
Customer service immediately corrected a billing issue and refunded my money, without questioning my situation or motives. Adjusted my account as necessary and informed me of the final status.
6 septembre 2023
Avis spontané
Réponse : Shift
We're thrilled to hear you got the support you needed! Thanks so much for taking time to share your experience. Reach back anytime if you have questions or think of any feedback you'd like to share.
Accurate solution for my issue
The solution instructions provided were accurate and helpful.
30 août 2023
Avis spontané
Réponse : Shift
We're so glad to hear you got the support you needed! Reach back anytime should you have questions or think of any feedback you'd like to share :)
Réponse : Shift
So glad to hear you got the help you needed! Thanks so much for taking time out of your busy day to share your experience. Our support team is always happy to help so reach back anytime if you have questions or think of any feedback you'd like to mention :)
Everything was great!
Everything was great! Had to transition my primary account and it went smoothly once initiated.
Only drawback is that I'm on the east coast, so although I work as late as 5:00 pacific coast time, I start at 8:00 east coast time. I started my ticket late and had to wait for pacific coast to catch up to my work day.
25 août 2023
Avis spontané
Réponse : Shift
Thanks so much for the feedback! :)
The response was fast and helpful
The response was fast and helpful. The tech person was able to solve the issue fast.
24 août 2023
Avis spontané
Réponse : Shift
Our support team is always happy to help! Reach back anytime if you ever have any questions or think of any feedback you'd like to share about Shift :)
Very responsive and Took Accountability
Shift Support was very responsive and thoroughly explained the step by step process of what they needed from me.
The issue ended up resolving itself, but they were eager to help, knowledgeable in their process, and willing to take accountability.
The experience was very unproblematic and I appreciate Shift.
22 août 2023
Avis spontané
Réponse : Shift
We really appreciate you taking the time to share your experience with Shift and our support team! We're so glad to hear you got the help you needed. If you ever have any questions or think of any feedback about Shift you'd like to share, reach back to our team anytime and they'd be happy to hear from you :)
The technical support has been impeccable
The technical support has been impeccable; they took very little time to respond and have efficiently and clearly solved all the problems that have arisen for me. Very satisfied with the assistance received.
23 août 2023
Avis spontané
Réponse : Shift
Thanks so much for taking the time to share your experience! We're happy to hear you got the resolutions you needed. Our support team is always happy to help. Reach back anytime if you have questions or think of any feedback you'd like to share :)
not useful at this price
Honestly, using Chrome I already have access to multiple account of mail, drive, calendar simply clicking on the tab. Paying $150/year to have the same thing seems to me impractical for a company that already pays subscriptions to other apps such as asana, trello or microsoft which, however, have no substitutes. Not worth the expense
22 août 2023
Avis spontané
Réponse : Shift
We're sorry to hear you're not getting the full value of your Shift subscription. Our support and success teams are always happy to help and would love to help you get the most out of the latest available features or, alternatively, help manage your account. Additionally, if cost is the biggest factor for you, our team can definitely check if you're eligible for any discount programs. Please reach out to support@tryshift.com. Looking forward to hearing from you soon!
Can't split apps, doesn't work with slack huddles
I was advertised this product quite a bit and thought it'd be a good way to consolidate all of my applications and be able to manage my workflow's much better. Little did I know that you can't even split tabs (i.e. two tabs in a workspace vertically or horizontally), nor can you use screen sharing on Slack due to not being able to have pop out windows. I've purchased Rambox instead, which has all of those features and seems like a much better product.
18 août 2023
Avis spontané
Réponse : Shift
Thanks for taking the time to share your experience with Shift. There are indeed some technical limitations in Shift, and some features in specific apps may not work as expected. As you can imagine, while we would never advertise all the small shortcomings, we also do our best to inform our customers of what's possible. All this can be found via our Knowledge Base, or with a quick chat with our support team: support.tryshift.com (check out the Known Issue section).
While we're sorry to hear you've transitioned away from Shift, we're happy to hear you found an alternative that works well for you. If you need help managing your account, please reach out to our support team and they'd be happy to help: support@tryshift.com.
Réponse : Shift
Music to our ears! Thanks so much for taking the time to share your experience :)
I turned out I didn't actually need…
I turned out I didn't actually need support, but they still got back to me quickly!
17 août 2023
Avis spontané
Réponse : Shift
We're so glad to hear it! Reach back anytime if you ever have any questions :D
The TryShift team are super responsive…
The TryShift team are super responsive and responded back to me back quickly with clarification and suggestions. In my recent case, their suggestion simply and immediately fixed an issue created by another piece of software on my system. (long before I got any response from the other vendor who failed dismally)
14 août 2023
Avis spontané
Réponse : Shift
We're thrilled to hear you got the support you needed! Our team strives to provide fast and efficient service. Reach back anytime with any questions or feedback you'd like to share about Shift :)
🤩 Brings order to disorder - All my tools in one place - email, chat, social
I am a guy who gets message across so many different platforms (slack, Monday.com, google chat, WhatsApp, Twitter, Messenger, the list goes on), and Shift makes organizing all my comms and saas products in one easy-to-manage tool. This has seriously been a stress reducer for me as I have one app to view 20+ different tools I use. It's a serious lifesaver.
10 août 2023
Avis spontané
Réponse : Shift
Thanks so much for the kind words! We're thrilled to hear Shift has helped as much as it has with your organization :)
This tool is extremely helpful for me
This tool is extremely helpful for me. I run 3 businesses and have a personal email - It's awesome to have it all in one screen. The addition of calendars + gdrive is amazing. Thanks for making it so helpful!
10 août 2023
Avis spontané
Réponse : Shift
We're thrilled to hear that Shift is helping your businesses and keeping everything organized! Thanks so much for taking the time to leave us a review. Make sure to check out Unified Calendar and how to change those Google & Microsoft services in the upper right corner if you haven't already. Head on over to our Knowledge Base to learn more support.tryshift.com ;)
Quick to respond
The team was quick to respond and handled transferring my primary email without any issues.
9 août 2023
Avis spontané
Réponse : Shift
We're so glad to hear you got the support you needed! Thanks for taking the time to share. If you ever have any questions or think of any feedback you'd like to mention, reach back anytime. Our team is always happy to help :)
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