Shift doesn't allow to cancel subscription. No cancel subscription options in the app in account - it says techical issue - please contact support. Writing request to support it says: "Failed, you... Voir plus
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Lisez les avis des autres
I contacted support to figure out why I was not able to sign in with my Gmail or Hotmail accounts. I use DuckDuckGo as my default internet browser, and when the error message was telling me about Micr... Voir plus
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I am a guy who gets message across so many different platforms (slack, Monday.com, google chat, WhatsApp, Twitter, Messenger, the list goes on), and Shift makes organizing all my comms and saas produc... Voir plus
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Great product that has eliminated many extra open programs on my desktop. Regular updates let you know the team is active and constantly improving the platform. I'm a contractor so I need to be checki... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio.
Coordonnées de contact
Victoria, Canada
- support@shift.com
- shift.com
4,1
Bien
586 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Shift doesn't allow to cancel…
Shift doesn't allow to cancel subscription.
No cancel subscription options in the app
in account - it says techical issue - please contact support.
Writing request to support it says: "Failed, you need to confirm you email"
And when you got email message with the link - it says - "Link expired. To submit your request, fill out the request form again to receive a new confirmation email"
4 avril 2026
Avis spontané
Réponse : Shift
Hi there, I apologize for the challenges you've faced contacting Support - Zendesk (the support platform we use) has recently implemented a 2-step verification process to protect against Spam, which is why you're being asked to verify your email. To by-pass that step, please reach out to us via email to support@shift.com, we'd be happy to help process a cancellation of your subscription.
Excellent Customer Services from Cait
The customer service representative, Cait was so helpful and approachable, everything was sorted out in a very short time.
12 février 2026
Avis spontané
Réponse : Shift
Thanks for taking the time to share your positive experience with our Support team! Having humans on the other side of support really makes a difference and we're proud of the helpful service they provide!
I’ve been using Shift for years and …
I’ve been using Shift for years and can’t imagine running my business without it at this point.
Our entire team uses it. Every employee. I personally manage 15+ Gmail accounts, and before Shift it was an absolute nightmare constantly logging in and out, missing messages, and losing context. Shift completely solved that problem.
What I didn’t expect is how much more it would do beyond email. Having Gmail, Slack, WhatsApp, calendar, project tools, and other apps all centralized in one place has made us dramatically more productive. There’s way less friction, way fewer distractions, and way less wasted time bouncing between tabs and browsers.
The price is excellent compared to the value. $99 per year is peanuts for how much time it saves and how much smoother our workflows are. If you’re running a business, managing multiple inboxes, or working with a team, this pays for itself almost immediately.
This is one of those rare tools that just quietly works, gets out of the way, and makes everything easier. No hype, no nonsense — just a genuinely great product that solves a real problem.
Highly recommend.
4 février 2026
Avis spontané
Réponse : Shift
Thanks for sharing how Shift has helped your business and improved productivity across your team! We designed Shift to solve real problems and it's great to hear that it's doing just that!
This piece of crap got installed on a…
This piece of crap got installed on a friends laptop and cause all kinds of intrusive pop-ups saying that he had a virus. Once I uninstalled it the issue was gone!
2 janvier 2026
Avis spontané
Réponse : Shift
Shift does not generate virus warnings or intrusive pop-ups. We don’t deploy antivirus alerts, security messages, or system warnings of any kind. Any pop-ups claiming a device has a virus are typically generated by websites and can appear in any browser if a user visits a site that serves misleading or malicious ads.
Shift itself is a legitimate browser and does not contain malware or scareware. It also can’t install without user action.
That said, we understand how frustrating this experience can be. If your friend is open to it, our Support team would be happy to help review what may have caused those messages and walk through safe browsing or notification settings. They can reach us at support@shift.com.
We appreciate you raising the concern and hope this helps clear things up.
Seems shifty
I did not ask for Shift. I have no idea where it came from (and have been unsuccessful in googling where it came from). It aggressively opens on startup and whenever I make the (ill advised) choice to click a link, "McAfee" supposedly springs up and tells me my computer is full of viruses.
It did this upon a clean install of Windows 11 on a new drive. Not sure how it could be full of viruses already, so I suspect Shift / McAfee is scare-ware.
I don't have time for these games or the disrespect the Shift publishers show by forcing this software upon me.
9 décembre 2025
Avis spontané
Réponse : Shift
Shift does not generate antivirus alerts, virus warnings, or McAfee pop-ups, and we have no association with McAfee. Messages claiming your computer is infected are typically generated by websites, not by the browser itself, and can appear in any browser if a user visits a site that serves misleading or malicious ads.
Shift is a legitimate browser application and does not install itself without user action. Users may download Shift directly from our website or via ads for some of our integrated tools, which can sometimes make the original download source less obvious.
If you no longer wish to use Shift, it can be safely uninstalled like any other application. If you need assistance with removal or want help reviewing what may have caused those pop-ups, our Support team is happy to help at support@shift.com.
We understand how frustrating experiences like this can be and appreciate the opportunity to clarify.
This one of best program
28 octobre 2025
Avis spontané
Réponse : Shift
Thanks for taking the time to share your review! We're glad Shift's been a positive addition to your life online!
Game changer for creators and multi-taskers!
I've been using Shift for a couple of months now and haven't looked back since!
I was pretty tired of Chrome due to it feeling bloated and not really suiting how I like to work.
Shift feels a lot smarter in the way its able to manage my day-to-day, mainly due to the custom layout I built with all my go-to apps in one place. Everything from Notion, to Discord to Figma without me having to window switch.
For anyone juggling multiple workflows and platforms/projects, Shift's able to keep up.
Highly recommend giving it a go!
28 octobre 2025
Avis spontané
Réponse : Shift
We love hearing that Shift and it's customization options helps keep your online life organized in one window! Thanks for sharing your experience!
Customer Rep was amazing and the…
Customer Rep was amazing and the outcome was more than satisfactory
2 octobre 2025
Avis spontané
Réponse : Shift
We're glad to hear that your experience with our Support team was positive and helped resolve your question or issue! We're always here if you need any further assistance :)
they got back to me in a timely fashion…
they got back to me in a timely fashion and and helped me the best they could with my questions
29 septembre 2025
Avis spontané
Réponse : Shift
We're glad to hear that your experience with our Support team was positive and they were able to assist you quickly! Don't hesitate to reach out if you have any other questions we can help with :D
Exceptional Customer Service 100/100
Thank you for employing intelligent, honest humans who can address issues quickly and get a person back on track fast, and solve problems quickly. Thank you for empowering them and for having a company culture of integrity that clearly shows.
14 août 2025
Avis spontané
Réponse : Shift
We appreciate you taking the time to share your positive experience. We're happy to hear that our Support team members' expertise and dedication to integrity resulted in a quick and effective resolution. Thank you for your feedback!
The responsiveness and timeliness of…
The responsiveness and timeliness of support.
18 juillet 2025
Avis spontané
Réponse : Shift
Thanks for sharing about your positive experience with Shift Support! We're always here to help.
Expert instruction
I contacted support to figure out why I was not able to sign in with my Gmail or Hotmail accounts. I use DuckDuckGo as my default internet browser, and when the error message was telling me about Microsoft Edge being open, I was confused since I never use it. Natasha was very helpful, letting me know to close all browser programs, including DuckDuckGo. Once I did so through Task Manager, the sign ins worked just fine.
6 juillet 2025
Avis spontané
Réponse : Shift
Love to hear that you've had a helpful experience with our Support team! We always strive to provide helpful and easy instructions when possible!
Resolved my freakout from accidental renewal
I had inadvertently let my annual subscription renew, and while Shift is awesome, I dont have a need for it at the moment. I didnt realize until I saw the attempted charge on my card.
I contacted support and asked to cancel and requested not to be charged (even though it was ultimately my fault and I had access past renewal).
Melissa A was super friendly, understood the situation, and made sure it was canceled with not charge being applied. Definitely would recommend Shift 🙌
23 juin 2025
Avis spontané
Réponse : Shift
Thanks so much for sharing your experience with Shift's Support team! We always strive to be helpful and make the support process as easy as possible.
Fast response to query and satisfactory…
Fast response to query and satisfactory resolution
18 mai 2025
Avis spontané
Réponse : Shift
Thanks for taking the time to share about your experience with Shift! It sounds like you were in contact with our Support team. We're glad to hear the response was fast and you received a resolution!
Excellent service and app!
Shift has been pivotal for me and my company for the past few years. We have really enjoyed using it and while we have currently left them due to the system not functioning for mailto: links nor a specific date on when they can fix it, we would certainly return once this is resolved. Always really great customer service and tech support. 5*
12 mars 2025
Avis spontané
Réponse : Shift
We're happy to hear you've enjoyed Shift! If you haven't already submitted a support ticket for your issues with mailto: links, please reach out to support@shift.com - we'll be able to save your ticket and let you know once a fix is available!
Biased Newsfeed
The newsfeed that pops up on my workplace browser is biased to the right.
8 juillet 2024
Avis spontané
Réponse : Shift
Thanks for taking the time to share your thoughts! For any readers' context, certain versions of Shift include a HomePage with daily news, while others don't. We hear you—news bias is a tricky thing, and we want ShiftNews to provide a balanced and relevant experience for all users.
The stories you see are sourced from a variety of global publishers and are ranked based on how widely they’re being covered rather than any editorial choice on our end. That said, we know that no system is perfect, and we’re always looking for ways to improve.
Right now, there aren’t customization options to filter or adjust the newsfeed, but we’re actively exploring ways to give users more control over the content they see in future updates. We appreciate your feedback—it helps us make Shift better!
If you have any specific concerns or suggestions, feel free to reply. We’d love to hear what would make the experience work better for you!
Shift browser - Unaware and unwelcomed install and auto startup
I have no idea how Shift browser got on my PC and even worse I don't know how it started every time I rebooted. It was not in my list of apps on Startup! Equally as bad, I recieved strange popups like messages disguised as notifications telling me that my computer is infected and at risk of losing all my data. It suggested I use McAfee to remove it. Of course the McAfee scan came up clean.
6 février 2025
Avis spontané
Réponse : Shift
I completely understand how frustrating it must be to see an unfamiliar app on your computer and to experience unexpected pop-ups. Shift is typically downloaded when someone installs one of our integrated apps through an ad, like Recipes, PDF, or Manuals.
Regarding the on-start behavior, Shift does have a setting that allows it to launch on startup, but this can be adjusted in the settings. If you’d like to disable this, here’s how:
1. Open Shift
2. Go to Settings > General
3. Toggle off 'Launch on Startup'
As for the pop-ups you mentioned, Shift itself does not generate security warnings or recommend third-party antivirus software like McAfee. These may be browser-based notifications from a website or another program. We’d be happy to help investigate this further.
If you’d like to uninstall Shift or need assistance with anything else, please feel free to reach out to our support team at support@shift.com, and we’ll guide you through the process.
Game Changer in my Business
I'm honestly not sure what I'd do without this app. I have several roles and as such, regularly check 6 different email inboxes, plus I schedule everything in my calendar. I've saved hundreds of hours using Shift and it's the app I use the most in my business. Thank you!
17 janvier 2025
Avis spontané
Réponse : Shift
We're so glad to hear that Shift has been such a valuable tool for you! It's wonderful to know that it's helping you manage your busy schedule and save time. We appreciate you taking the time to share about your experience and are thrilled that you find Shift so helpful, that's the goal!
CS was excellent
CS rep (Jordan) was super responsive and explained clearly the situation. We were able to find a common ground and the situation was resolved super quickly. Super happy with the outcome!
2 octobre 2024
Avis spontané
Réponse : Shift
I'm so happy to hear that your experience with Shift Support, and our rep Jordan in particular, was so positive! We do our best to address inquiries as quickly as possible because we know tech trouble can ruin your day!
sneaky install almost impossible to uninstall…
I was trying to load a Lexus car manual and shift installed. I took me forever to get rid of shift. I had a local administrator account and shift said I didn't have enough authority permission to remove it. I had to create a separate administrator account and delete and uninstall. worst product ever
23 septembre 2024
Avis spontané
Réponse : Shift
Hey! I'm really sorry to hear that you had a tough time uninstalling our Shift Browser. The huge majority of our users who want to uninstall have no problem doing so, but we do take this unique case seriously and have passed this on to our team to review. I'm glad you were able to remove Shift eventually, but again, I apologize for the frustrating experience.
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