Shift doesn't allow to cancel subscription. No cancel subscription options in the app in account - it says techical issue - please contact support. Writing request to support it says: "Failed, you... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I contacted support to figure out why I was not able to sign in with my Gmail or Hotmail accounts. I use DuckDuckGo as my default internet browser, and when the error message was telling me about Micr... Voir plus
L'entreprise a répondu
I am a guy who gets message across so many different platforms (slack, Monday.com, google chat, WhatsApp, Twitter, Messenger, the list goes on), and Shift makes organizing all my comms and saas produc... Voir plus
L'entreprise a répondu
Great product that has eliminated many extra open programs on my desktop. Regular updates let you know the team is active and constantly improving the platform. I'm a contractor so I need to be checki... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio.
Coordonnées de contact
Victoria, Canada
- support@shift.com
- shift.com
4,1
Bien
586 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They waited on me when I was late
They waited on me when I was late, with such patience. The call was quick, they gave me a quick solution for the interim, and I'm just waiting for them to let me know the updates are done. It was a pain free experience
4 janvier 2024
Avis spontané
Réponse : Shift
Thanks so much for taking the time to share about your experience! We're so happy to hear it was smooth and pain free! Please don't hesitate to reach out to Support for any questions in the future.
Going the Extra Mile
My review is specific to the Support Team. I recently had a challenge and submitted a ticket for help. Jessica L (Product Manager) was wonderful and helped me investigate the issue, even going as far as brainstorming with me as I didn't have all of the info they needed to rectify the situation. She could've easily brushed me off but instead went the extra mile, something very unheard of these days. Jordan (Customer Success Specialist) helped close my ticket and was just as supportive. Major thank you to these two individuals for their superb customer support skills and for making our entire exchange enjoyable. You guys rock!
3 janvier 2024
Avis spontané
Réponse : Shift
Thank you so much for taking the time out of your day to share! We're always here to help as best we can and make the experience as positive as possible. Don't hesitate to reach out if you require any support in the future!
Prompt reply with requested information.
Prompt reply with requested information.
2 janvier 2024
Avis spontané
Réponse : Shift
Thanks for taking some time out of your day to share your experience with us! We really appreciate it. Please don't hesitate to reach out to our Support team if have questions or require support in the future!
Réponse : Shift
Thanks for taking time out of your day to share about your experience! I'm glad to hear your experience was positive due to the speed you received a resolution. Don't hesitate to reach out to our Support team if you ever have any questions or require any help!
Réponse : Shift
Thanks so much for sharing about your experience! Please don't hesitate to reach out to support again if you have any questions, we're always happy to help.
Quick, Efficient and Helpful
I received a very quick response to my questions and my issue was resolved first time without having to go back and forth, which I really appreciated.
12 décembre 2023
Avis spontané
Réponse : Shift
Our support team is always happy to help! If ever have any other questions, reach out anytime. Thanks so much for taking the time to share your recent experience with our team :)
Great product
Great product. Before Shift I sometimes got mad when logging into different systems.
Shift does it automatically at keeps the sessions alive.
14 décembre 2023
Avis spontané
Réponse : Shift
Thanks for sharing how Shift has improved your experience moving between accounts! Our support team is always happy to help. Your patience and continued support are appreciated. Reach back any time should you ever have any questions or think of any suggestions you'd like to share :)
Super quick turnaround response
Super quick turnaround response, addressed my issue immediately.
4 décembre 2023
Avis spontané
Réponse : Shift
Thanks so much for taking time out of your busy day to share about your recent experience with our team. Our team strives to provide fast, efficient, and personalized service. We appreciate your kind words and your patience. Reach back anytime if you need additional help or have any feedback you'd like to share!
Thorough help
Melissa was thorough in tracking down the existing bug that I reported and providing potential solutions.
7 décembre 2023
Avis spontané
Réponse : Shift
Thanks so much for taking the time to share your recent experience with our support team! Our team is always happy to help. Reach back anytime if you have any questions, or think of any suggestions or other feedback you'd like to share!
Immediate resolution
6 décembre 2023
Avis spontané
Réponse : Shift
Thanks so much for taking the time to share your recent experience with our team! We're always happy to help. Should you ever have any questions or think of any feedback or suggestions you'd like to share, reach back anytime :)
Quick response
Quick response. Agreed to credit my account without fighting over it. Awesome customer service
1 décembre 2023
Avis spontané
Réponse : Shift
Our support team is always happy to help! We hope to see you back one day if your needs ever change. Thanks so much for taking the time to share your recent experience :)
Great Follow up
I appreciated that the team kept checking in to see if my issue had been fixed. It took a few tries, but we got there and I'm super happy about that!
29 novembre 2023
Avis spontané
Réponse : Shift
Our team is always happy to help! Should you ever need help with something else, or think of any feedback you'd like to share, please reach out anytime :)
Great support, efficient and helpful.
Shift makes life easier when having to log into several different accounts for business and personal online work. Their support team is top-notch.
28 novembre 2023
Avis spontané
Réponse : Shift
Sounds like Shift is the perfect match for you! We're thrilled to hear it makes your online business and personal work easier. Thanks a bunch for sharing this feedback about our support team. They're always happy to help!
Genuinely useful and effective program
Genuinely useful and effective program! I have had Shift for several years to support my multiple email accounts from different sources. It is easy to use, simple, and helpful. The only reason why I don't give this five stars is that I doesn't have perfect integration with all emails. I recommend this program.
28 novembre 2023
Avis spontané
Réponse : Shift
Thanks a bunch for the kind words! We're so happy to hear Shift has been working well for you! As for integrations with other emails aside from Google and Microsoft, you can always look for a supported email app in the app directory. We're adding new apps all the time, so check back every now and then to see if a new app for your email is there. If you ever have any questions or think of any other feedback you'd like to share, our helpful support team would love to hear from you. Reach out anytime at support@tryshift.com :)
Friendly staff and great customer…
Friendly staff and great customer service!
28 novembre 2023
Avis spontané
Réponse : Shift
Our team is always happy to help! Thanks so much for taking the time to share your recent experience. Reach back anytime if you have questions or think of any feedback you'd like to share :)
Wonderful solution and great support
This solution makes life so much easier as a freelancer working for multiple companies at the same time. Works like a charm and is saving me a lot of time!
Incredible customer support that goes the extra mile!
28 novembre 2023
Avis spontané
Réponse : Shift
Thanks so much for taking the time to share your experience! We really appreciate it :)
Works great! A stand-alone app for multiple email accounts
Everything is great except that sometimes the printing of an email doesn't work. It may be the fault of my computer because when I reboot, it starts working again. But when printing is not working in shift, I can still go to mail.google.com and print from there.
Otherwise it's a great product and a stand alone app, not buried in countless browser windows and tabs.
22 novembre 2023
Avis spontané
Réponse : Shift
Thanks so much for taking the time to share your experience! We're thrilled to hear you're happy with the app, despite its occasional shortcomings. Shift is perfect for bringing order and structure to your workflow and we're so glad to hear you feel the same!
Regarding the printing issue, our support team would love to help! Feel free to reach out anytime to support@tryshift.com. Looking forward to hearing from you soon :)
Improves your focus and reduces overwhelm
I love using Shift to manage and organize all my projects! The ability to segment workspaces helps with focus and productivity.
17 novembre 2023
Avis spontané
Réponse : Shift
We love to hear it and we couldn't agree more: Shift is a perfect tool to help you organize your clients and projects and Workspaces are a great feature to streamline your accounts and tabs into what would otherwise be browser chaos! Thanks so much for taking the time to share your experience. If you ever have other feedback or suggestions you'd like to share, please feel free to reach out to our helpful support team: support.tryshift.com :D
The response was quick and easy to…
The response was quick and easy to follow as well as fixed the problem that I was having.
17 novembre 2023
Avis spontané
Réponse : Shift
Thanks so much for taking time out of your busy day to share your recent experience with our support team! We really appreciate it and are so happy to hear they were able to help find a resolution. If you ever have any questions, need some help, or have any feedback or suggestions you'd like to share, our support team would love to hear from you again! :)
Quick response and fix to my problem
14 novembre 2023
Avis spontané
Réponse : Shift
Thanks so much for taking the time to share your experience! We're glad to hear our helpful support team was able to get you back to using Shift quickly. If you ever have any questions or think of any feedback you'd like to share, don't hesitate to reach back to our support team; they'd be happy to hear from you :)
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