As a new customer, I ordered the advent calendar using a welcome code. There was a GWP that I added to my basket. (I would not have placed the order without there being a GWP as it was... Voir plus
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The shiseido powder foundation is fantastic. I used the shade oak for my Mac studio fix powder n foundation colour NC 37 ( new formula) . The shiseido goes in seamlessly and is not drying at all. I ha... Voir plus
My daughter loves this product so its on the christmas list every year. wish they had produced more large calendars though as I tried to grab one but too late so dissapointing. ...Waiting for the fa... Voir plus
What can i say🎈 i discovered shiseido in a magical way afew years ago and i have never looked back. Their perfume is now my signature scent. Their website is very colour coordinated and the pr... Voir plus
À propos de l'entreprise
À propos de Shiseido UK
Écrit par l'entreprise
Shiseido is a premium skincare and makeup brand that has been at the forefront of the industry for over 150 years. With a deep appreciation for the power of Japanese skincare, Shiseido offers a truly holistic experience that empowers you to reveal your most vibrant and radiant self every day.
As an innovative cosmetic company, Shiseido blends cutting-edge technology with breakthrough science from Japan to create skincare and makeup products that deliver exceptional results. Our commitment to excellence is reflected in every product we offer, from luxurious cleansers and serums to high-performance makeup that enhances your natural beauty.
Whether you're looking to elevate your skincare routine or your makeup essentials, Shiseido has something for everyone. Discover the power of Japanese skincare and experience the transformative power of Shiseido.
Coordonnées de contact
1 Kingsway, WC2B6AN, London, Royaume-Uni
- +44 2038100770
- https://www.shiseido.co.uk/gb/en/contact-us
- shiseido.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 59 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The vital moisture cream isn’t working…
The vital protection moisture cream isn’t working on my skin and I only bought it as cannot get hold of white lucency which I’ve used for years and really was brilliant. I’ll need to look at another company I think.
28 octobre 2025
Réponse de Shiseido UK
Hello Delvinder, thank you for taking the time to leave a review and to share your experience. We’re sorry your Uplifting and Firming Advanced Cream didn’t meet your expectations. Your opinion matters, and we’d love the chance to make things right and provide you with some beauty advice on using your product. Please feel free to contact our consumer care team for further assistance : https://www.shiseido.co.uk/gb/en/contact-us
Best,
Shiseido Team
Réponse de Shiseido UK
Hello Monika Derebecka, thank you for taking the time to leave a review and to share your experience.
We apologise for the delivery delay you experienced with your order. Thank you for bringing this to our attention, we are working on improving. Having a look into this internally, we are aware that you have been in contact with our Consumer Care team, who already assisted you further.
Best
Shiseido Team
I do recomend the brow ink trio
I do recomend the brow ink trio after using it. the 3 parts complement wonderfully and my eyebrows look great. I can see the difference
27 octobre 2025
Very pleased with the advent calendar…
Very pleased with the advent calendar and cannot wait to try out all of the products. This is my favourite skin care brand.
24 octobre 2025
Great products
Great products, have been using firming range for years and love it. discount offers time to time. Quick delivery.
27 octobre 2025
High quality of the products and…
High quality of the products and outstanding service !
16 octobre 2025
Genuinely amazing products
Genuinely amazing products, fast shipping, and such lovely packaging with a little Japanese touch with the items being wrapped inside. I'm so happy I can buy Shiseido in the UK now. I used to order from Japan for years. Hooray we have a direct shop now!
24 octobre 2025
Avis spontané
Fast arrival of the order
16 octobre 2025
Réponse de Shiseido UK
Hello Nadyja, thank you for taking the time to leave a review and to share your experience. We’re sorry your product Sports BB Compact SPF50+ didn’t meet your expectations. Your opinion matters, and we’d love the chance to make things right. Feel free to reach out to our consumer care team so we can help further : https://www.shiseido.co.uk/gb/en/contact-us
Best,
Shiseido Team
Shortly after applying the cream my…
Shortly after applying the cream my eyes started to water and continue to do so for most of the day - I stopped using the cream for a couple of days - my eyes settled down - applied the cream and experienced the same eye watering symptoms.
13 octobre 2025
Réponse de Shiseido UK
Hello Jerry, thank you for leaving a review and sharing your experience. Your safety is our top concern and we are so sorry to hear of the adverse event you had with one of our products. After reviewing this internally, we are aware that our Consumer Care team attempted to contact you and also sent an email to your address. Please feel free to contact us, we’ll be happy to assist you further. We really hope you are okay now and that not too much harm was caused.
Best regards,
Shiseido Team
Come very quickly not opening till 1…
Come very quickly not opening till 1 dec can’t wait
9 octobre 2025
Quick from Order to delivery. Lovely product
Quick from Order to delivery. The eye link et is soft to apply and lasts well.
8 octobre 2025
Arrived quickly and well packaged
Arrived quickly and well packaged. I haven’t used one of the products yet as it’s an advent calendar. The eye cream though is my holy grail.
8 octobre 2025
Great items!
8 octobre 2025
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