Pass 1 account and paid 120 dollars as whole and start trading on funded. Made 880 dollars and as per Shockwave after 21 days we can request payout but after completion of it since 2 days sendi... Voir plus
L'entreprise a répondu
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Passed a 25k challenge waited sges just for kyc to unlock and 5 days later still awaiting review for live account Was going to buy 100k but won't bother now Customer service just non existent... Voir plus
L'entreprise a répondu
I found shockwave through penny pips tiktok and I was skeptical to say the least. But after going through the challenge and funded stages i can say by far this prop firm has the best rules and is for... Voir plus
L'entreprise a répondu
I've sent an email requesting a payout on my funded £5k, has been about a week and no reply. Initially I thought it was a scam because of the how long it takes for them to reply for a prop firm that c... Voir plus
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36 avis
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A répondu à 66 % de ses avis négatifs
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Réponse de Shockwave Capital
We have reviewed our records and can confirm that we have no customer under the name "Walter" and no verified cases matching the claims in this review. Our payment processes are transparent and timely, with no unresolved payment issues reported by genuine account holders.
We take false or misleading statements seriously, as they can cause unnecessary concern for prospective customers. If the reviewer has verifiable evidence of a payment-related issue, we invite them to contact our support team at support@shockwave-capital.com so we can investigate.
Shockwave Capital remains committed to ensuring secure and prompt transactions for all verified clients.
This is scam,not recieved payput yet
This is scam,not recieved payput yet, 2 weeks wait for this
8 août 2025
Avis spontané
Réponse de Shockwave Capital
We have reviewed our payment records and can confirm that we have not denied a single valid payout request from any verified trader. All eligible payouts are processed in accordance with our published timelines and terms, with no unresolved valid claims to date.
This review does not match any existing customer or payout request in our system. If the reviewer believes they have a valid claim, we invite them to contact our support team at support@shockwave-capital.com with verifiable account details so we can investigate.
Shockwave Capital remains committed to honoring every valid payout and maintaining full transparency with our traders.
i whait for acc to much
13 août 2025
Avis spontané
Réponse de Shockwave Capital
This review is false and does not come from a verified customer. We have no record of any purchase, active account, or pending account creation under the name “Emil.”
Shockwave Capital only issues accounts to customers who have completed a verified purchase, and all accounts are delivered within our stated timelines. As such, this claim is not accurate or representative of our service.
If the reviewer believes there has been an error, we invite them to contact support@shockwave-capital.com with verifiable proof of purchase.
Passed a 25k challenge waited sges just…
Passed a 25k challenge waited sges just for kyc to unlock and 5 days later still awaiting review for live account
Was going to buy 100k but won't bother now
Customer service just non existent
I even did one step so not that crazxy drawdown they offer normal.like most props at 5%
Update I hot kyc and instead of live gave me another challenge
Wtf company and customer service are a joke
12 août 2025
Avis spontané
Réponse de Shockwave Capital
At Shockwave Capital, all funded accounts require successful completion of our KYC (Know Your Customer) process before activation. While KYC is typically completed within 48 hours, certain circumstances—such as incomplete documentation, high verification volumes, or additional compliance checks—can extend this timeframe.
We understand delays can be frustrating, but these procedures are essential for regulatory compliance and protecting both our traders and the firm. Our support team is available at support@shockwave-capital.com to assist with any KYC-related questions or to check the current status of an application.
We remain committed to providing transparent service while ensuring that all verification steps are handled thoroughly and securely.
Misleading “Trader-Friendly” Claims — Daily Drawdown Rules Not Clearly Disclosed
I recently had my Shockwave Capital account breached under the “daily drawdown” rule, and the experience has revealed serious issues with clarity and transparency.
Shockwave advertises a “generous” and “trader-friendly” daily drawdown, but the reality is very different. The drawdown is trailing intraday, meaning the moment your equity spikes, even briefly or from unrealised profit, your allowable loss for the day shrinks dramatically. This is never stated plainly in their main challenge description table, and they avoid using the industry-standard term “trailing” that most prop firms use. Instead, the only clue is buried in the FAQ, which says the calculation is based on your “highest achieved balance/equity.”
Before I began trading, I emailed Shockwave directly to ask if the daily drawdown was static or trailing. I never received a reply. They had the chance to be clear but didn’t respond. I therefore reasonably assumed the “max daily drawdown” meant from the start-of-day balance, which is common in the industry. My account breach came not from losing 4% of my starting balance, but from a normal fluctuation after a temporary equity high.
If Shockwave wants to claim they’re more trader-friendly, they need to:
• Clearly label this as a trailing daily drawdown in the main rules.
• Stop marketing it as “generous” when it’s far more restrictive than advertised.
Until then, traders should approach with caution, the rules work very differently than the marketing suggests…
**Response to Shockwave’s reply: I find it quite interesting that you mention the availability of the support team to answer questions before trading. I emailed support prior to opening a trade, specifically asking about the drawdown. I didn’t receive a response. In fact, I haven’t received any response till this day. So I advise anyone considering Shockwave as a prop firm, don’t. Unless you want a prop firm that is clearly evasive when it comes to answering client queries or avoids using clear trading terminology, such as the simple term “trailing”. The attractive specs of their challenges are not what they seem.
7 août 2025
Avis spontané
Réponse de Shockwave Capital
All rules, including our daily drawdown policy, are publicly stated on our website and accessible before any purchase is made. Our daily drawdown calculation is explained in our FAQ and terms, and it applies equally to all traders in line with the challenge parameters they agree to upon registration.
While we understand that losing an account can be disappointing, this review reflects the trader’s personal frustration with their trading performance rather than any inaccuracy or lack of transparency in our service. Our team is always available at support@shockwave-capital.com to clarify any rule prior to purchase or during trading, and we encourage all traders to fully review the provided materials before starting a challenge.
Shockwave Capital remains committed to clear communication and fair application of all challenge rules to every participant.
Hi do you guys use EOD trailing…
Hi do you guys use EOD trailing drawdown because you said my challenge failed saying I reached a daily drawdown of 5.05%. I lost $6100 on a 200k One-Step, which is only 3.05%. I have been emailing Support but they are not responding. I read over the FAQs and there is no mention of “trailing” in the Drawdown section. Can I get a response on this ASAP
7 août 2025
Avis spontané
Réponse de Shockwave Capital
This review is false and does not reflect a genuine customer experience. We have no record of any prior, current, or upcoming customer named “Habib” who has purchased or participated in a $200K One-Step challenge with Shockwave Capital.
We take the accuracy of public statements seriously, as false or misleading claims can cause unnecessary concern for prospective traders. If the reviewer believes there has been an error, we invite them to contact support@shockwave-capital.com with verifiable proof of purchase so we can investigate further.
Shockwave Capital remains committed to transparency, fair application of all challenge rules, and open communication with all verified customers.
The best prop firm with the best rules
I found shockwave through penny pips tiktok and I was skeptical to say the least. But after going through the challenge and funded stages i can say by far this prop firm has the best rules and is for the traders like advertised by penny pips. My withdrawal was processed and approved within a couple hours. By far the best prop trading experience i have ever experienced. I would high recommend them to anybody. I struggled to get a payout from other firms but shockwaves rules are just superior in every way and let me finally get my first.
4 juillet 2025
Avis spontané
Réponse de Shockwave Capital
Dear Morgan,
Thank you so much for taking the time to share your experience. We're absolutely thrilled to hear that Shockwave Capital has provided you with the kind of trading environment you’ve been looking for.
It’s great to know that you found us through Penny Pips and that we were able to exceed your expectations—from the challenge phase to your first successful payout. Hearing that this has been your best prop trading experience truly means the world to us.
Our mission has always been to create fair, trader-focused rules that empower skilled traders, and it's incredibly rewarding to know those efforts are making a difference. Congratulations on your first payout—we’re excited to see what you achieve next!
Thanks again for your trust and recommendation. We're here to support you every step of the way.
Warm regards,
Shockwave Capital Team
Honest Experience
I’ve had an overall positive experience with Shockwave Capital so far. I was actually the first person to receive a payout, which went smoothly without any issues. Emily has been fantastic—always quick to respond to my questions and help resolve any concerns.
As a newer firm, there have been some growing pains, such as occasional delays in account resets, contract processing, and some evolving rules. These are understandable given they’re still refining their operations.
For now, I’ve left four stars, but I’m confident that as things become more stable, Shockwave Capital will earn that fifth star. I’m looking forward to continuing my journey with them.
28 juin 2025
Réponse de Shockwave Capital
Dear Andrew,
Thank you so much for sharing your honest and thoughtful feedback. We’re truly grateful to have you as part of the Shockwave Capital community, and we’re especially honored that you were the first to receive a payout with us—your trust means a lot.
We're thrilled to hear that Emily has been a helpful and responsive resource for you. Providing strong support is one of our top priorities, and we'll be sure to pass along your kind words to her.
As a growing firm, we acknowledge that there have been some early-stage challenges, and we genuinely appreciate your patience and understanding as we continue refining our processes. Your feedback helps guide us as we work hard to build a stronger and smoother experience for all our traders.
We’re committed to earning that fifth star, and we look forward to supporting you on your continued journey with Shockwave Capital.
Warm regards,
Shockwave Capital Team
Emily is great as a personal account…
Emily is great as a personal account manager. Everything went smoothly from the challenge to the funded stage. Only thing is they should remove the “gambling type behaviour”
18 juin 2025
Avis spontané
Réponse de Shockwave Capital
Hi Abba,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Emily has made your journey smooth and supported you all the way from the challenge to the funded stage — we’ll be sure to pass along your praise to her.
We also appreciate your feedback regarding the “gambling type behaviour” policy. We continuously review our guidelines to balance trader freedom with responsible risk management, and input like yours helps us refine our program.
Congratulations again on your progress — we’re excited to see your continued success with us!
The Shockwave Capital Team
⚠️ WARNING to all traders about…
⚠️ WARNING to all traders about Shockwave Capital ⚠️
They terminated my funded account of 100k after i made 5.8k on the first day! They also refuse to pay me my profits or even give a refund even tho i stayed within all rules. They made false claims about “gambling behavior” to cancel my funded account and keep the profit.
DO NOT trust them – they twist the rules once you're profitable.
I have full proof.
17 juin 2025
Avis spontané
Réponse de Shockwave Capital
Hello Sabir,
At Shockwave Capital, we maintain a strict rule-based framework that every trader accepts before participating in a challenge or receiving funding. These rules are clear, transparent, and applied consistently to all accounts to ensure fairness and integrity across our program.
While you claim to have followed all rules, the facts show otherwise. On the very first trade on your funded account, you placed a highly over-leveraged position, aiming for a large profit in a single move. This triggered an immediate compliance and risk review by our risk management team. Unfortunately, your account did not pass this review, resulting in its termination in accordance with our risk policies.
Your claim that we “refused a payout” is also inaccurate. Your account was closed on the first day after a single trade; therefore, you did not meet the minimum requirements for payout eligibility, which include trading profitably across at least five separate days.
Our trading conditions, rules, and profit withdrawal requirements are clearly outlined on our “How Shockwave Operates” page. By participating, every trader acknowledges and agrees to these terms. We do not alter rules for any individual, and all traders are held to the same standards to protect the integrity of the program.
We encourage you to reach out to our support team at support@shockwave-capital.com if you wish to discuss your case further. We are committed to addressing concerns respectfully but will not tolerate false or misleading statements that damage our reputation.
Shockwave Capital Team
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