Avoid buying from Shoesepic. I spent £196,00 on a pair of trainers. They arrived eventually with no paperwork. They were unsuitable and I wanted to return them straight away according to Shoesepic 30... Voir plus
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Lisez les avis des autres
I love all my Shoesepic footwear, but I’m especially obsessed with my new black Breckenridge boots. They’re perfect for fall—comfortable, a bit chunky in a good way, and still flexible with that bare... Voir plus
AVOID AT ALL COST! Ordered 2 Vapormax. Took nearly 2 weeks to come then opened the first box, absolutely horrendous quality. Didn’t even bother opening the second pair. Emailed to request a return for... Voir plus
The shoes I ordered are great, but sadly the experience of buying from the company wasn't. Delivery was extremely slow and I had to chase multiple times to get information. I ordered two pairs and s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Since its founding in 2019, Shoes Epic has been producing quality Trainers while striving to compromise on design, comfort, durability and overall performance. We take our work to a new level by going green and following the principles of reduce, reuse and recycle. We have a plan for every Trainers lover in your life! Shoesepic.com Trainers come in so many colours and combinations AND they all look 100% plush. We especially love the check Trainers, designed to make sure whatever you wear just pops. Because these Trainers will catch everyone's attention. You can find more options in our Trainers shop.
Coordonnées de contact
182 High Street North, E6 2JA, London , Royaume-Uni
- +44 7915 605797
- support@shoesepic.com
- shoesepic.com
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The most important aspect of a company!
The most important aspect of a company is its customer service. Along with a high-quality product, we had great communication throughout the process. We appreciate that and look forward to making more purchases from Shoesepic.
Honestly, the experience was good!
Honestly, the experience was good. Shipping was fast, though it may vary by location. The base braid is thicker than expected, but still of good quality overall.
Honestly!
Honestly, the experience was good. Shipping was fast, though it may vary by location. The base braid is thicker than expected, but still of good quality overall.
I love these shoes!
I love these shoes! They are incredibly comfortable and the perfect all-day shoes for work and life. Plus, they look great!
Awesome shoes!
Awesome shoes! These shoes offer comfort, style, space, movement, and freedom—everything you never knew your feet could want!
I love all my Shoesepic footwear!
I love all my Shoesepic footwear, but I’m especially obsessed with my new black Breckenridge boots. They’re perfect for fall—comfortable, a bit chunky in a good way, and still flexible with that barefoot feel. Highly recommend!
Fake Trainers just received my vapormax I have 3 pairs already these are definitely fake just lost £145 pounds
Close this company down for providing fake Trainers
Do not be tempted by low prices
Do not use, I have not received the shoes I paid for. I was mistakenly attracted by low prices. They are low for a reason. Please see other reviews.
FAKE SHOES
FAKE SHOES - DO NOT BUY from this company, they sell fake shoes. I bought a pair of Nike Air Solar Max 95's for £247.50. They took 2 weeks to arrive which I thought was strange, especially as company is supposed to be based in London! I contacted the courier as I thought they might be lost, but they said the package was travelling through their systems. So have a strong suspicion they are based in China. When I received them and took them out of box, they felt light, the stitching was poor, a bubble in sole had popped. And they looked poor quality.
I checked authenticity by scanning UPC, which was different on shoes and box, a clear indication they are fake. As I was checking the box I noticed a spelling mistake "ww.nike.coom". I contacted company to ask how to return and have full refund, and sent photos. After a couple of chaser emails they asked for more photos, which I sent and now they've gone quiet, this is 2 weeks since I contacted them. So I've been left out of pocket and an upset child who has no birthday present! I will be reporting you to Trading Standards. SHAME ON YOU SHOESEPIC!!!
FAKE Vapormax Flyknit 3
Bought a pair of Vapormax Flyknit 3 the rubber bits on the bottom of the air bubble started to fall of after about 3 months. I didn't even wear them every day over that time as I have 4 other pairs of trainers. Contacted Nike they told me to go back to Shoesepic as they were made under 2 YEARS ago. Sent them a message via their website never got an answer. Having a proper look at them now I'm sure they are fake. Looking at them next to my other pairs of Vapormax I've bought from shops they definitely look fake. Wore them 2 since I sent the message and they now have almost no rubber on one shoe. Do not trust this company.
I bought shoes during the introduction…
I bought shoes during the introduction sale and needed to exchange for a larger size. The Happiness Team helped me get the correct size and explained the return process clearly. Great service!
Wish I could give them a minus 5 star
Wish I could give them a minus 5 star! Ordered from them for my nephews Christmas present, the trainers were initially held up at the airport when it said that Yodel had not collected them on the tracking information. I emailed the company and they did email me straight back and said they would chase it. The shoes then arrived two days later. However, after only wearing them a couple of times they have started to split at the sole seam. I emailed the company and didn’t get a response. I then contacted Nike and sent them a picture. They were very apologetic and said that sort of thing shouldn’t happen. They asked me where I purchased them from and said that, after looking in to the company, they are not an authorised seller and they believe them to be a “suspicious seller”. They advised that I contact them for a full refund. I have been emailing now for 3 weeks, with no response this time, to try and get back the £160 I have spent on what are clearly fake trainers. I have reported them to Trading Standards and now need to try and get my money back so I can buy some real replacements. Avoid this company, it is a scam!
Avoid this website
Avoid this website, shoes are definitely not genuine. Website states 30 day return policy with no instructions on how to return when you contact them they don't reply!
The shoes i ordered showed genuine pics…
The shoes i ordered showed genuine pics but when they arrived they werent right
Scam
Scam, selling fake shoes for genuine prices, when you want to return, no contacting, tried to email, phone number
Thanks for u reviews people I was about…
Thanks for u reviews people I was about to order but the price was sus how are they getting away with selling trainers I wish everyone that got scammed the best alway check on trust pilot or google first when using a unfamiliar company gave one star to help support the people they ripped off
Do Not Buy From this Company
Trainers arrived no invoice any paperwork or returns documentation.
Had bought the shoes for the start of the school term on rereading the uniform policy the branded shoes couldn't be worn.
So far repeated efforts to ask for the companies return policy have been unsuccessful - Do not buy from this company.
Am intending to follow this up further.
minus 5 stars non genuine products
minus 5 stars ! Please be aware that our experience has not been as advertised. The trainers we purchased in good faith were nike vapour max £180 and advertised as genuine with no problem 30 days return policy. They took 3 weeks to arrive which is always a red flag from a UK company. When they arrived they are of inferior quality colour runs on the soles, poor stitching and clearly a non genuine product being sold at genuine prices which is very mid leading. As they have a returns policy within 30 days we contacted on the day we received them with pictures of the defects and the valid reasons we wish to return them. We were even happy to pay the postage etc. They offered us 30% discount. I said i would be happy to pay £40 total as that is the market value of non genuine trainers so a refund of £140 and they have now since not responded further so i have no choice but to contact trading standards as they are clearly mid leading consumers. “shoes epic “ avoid
This is a SCAM
I ordered on 3-28. On 4-2 the order was confirmed. On 4-10 preparing to ship. I checked the order using the order number they provided and the order didn't exist. I then clicked on the order number itself and got a 17TRACK website in Japanese. Chalk up loosing $56 to lesson learned but what im now worried about is that they now have my banking info.

Réponse de Shoes Epic
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