Banner for TENA UK

TENA UK Avis 

1 241
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been using Tena Men’s products for a long time now and I will continue to do so. The products are in my opinion the best, and believe me I have tried lots. The o order ordering is easy and the... Voir plus

Noté 5 sur 5 étoiles

Yes, getting older sucks and has its down sides. In fact, it can mean going back to early childhood solutions to keep your bodily fluids contained. The fact is, we know how to hold our bladder but o... Voir plus

Noté 3 sur 5 étoiles

The fabric does not breathe so in hot weather especially if you are out walking they cause you to sweat and they become uncomfortably damp in the body. However the very absorbent pad stays dry. It is... Voir plus

Noté 5 sur 5 étoiles

These are brilliantly thin and feel just like everyday pantyliners. They lock away moisture and odour instantly, giving me complete confidence all day. They stay securely in place and never show under... Voir plus

À propos de l'entreprise

  1. Magasin de sous-vêtements
  2. aussi dans
  3. Boutique de lingerie
  4. Magasin de vêtements

Écrit par l'entreprise

Trusted by millions, TENA helps people stay secure, dry and odour free. We are the global leader, offering products that help manage urinary incontinence, leakage and bladder weakness, day and night. For over 60 years we’ve been creating discreet feminine pads, underwear and pants, masculine shields and other effective solutions for this surprisingly common problem. By doing so, people of all ages the world over, can continue to enjoy the active, fulfilling life they deserve.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 29 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(1 241)

718 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Great product just Price a bit high compared

Great product helped my partners confidence same quality but it is twice price of another leading brand and exactly the same ml just more confusing sizing. I tried both I've bought a further 20 with the other company with higher absorbancy and saved around £200-£300
other than price its great but most people with these issues have to quit work and cost is a major factor

8 juin 2026
Logo de TENA UK

Réponse de TENA UK

Hi Rory,

Thank you for taking the time to share your feedback. We're sorry to hear that you feel the product isn't priced appropriately.

Our washable underwear is designed to provide a high level of comfort, discretion and protection, and can be washed and reused over 100 times. They feature a fast-absorption zone to help keep the wearer feeling dry and confident throughout the day.

You can sign up to our emails to receive 10% off your first order, and we also regularly run promotions across the website. Additionally, our boxer bundles offer savings of up to 30%, providing better value when purchasing multiple pairs.

If you have any questions or would like help finding the most suitable product for your needs, please don't hesitate to get in touch.

Kind regards,
The TENA Customer Team

Noté 2 sur 5 étoiles

Hardly discrete packaging

Hardly discrete packaging! That would be plain not your distinctive pattern

8 juin 2026
Logo de TENA UK

Réponse de TENA UK

Hi Timothy,

Thank you for taking the time to share your feedback. We're sorry to hear that you didn't find the packaging discreet enough.

We understand how important privacy is when receiving these products. Our current packaging is designed to be as discreet as possible and does not display TENA branding on the outside. However, we appreciate that there is always room for improvement.

We'll make sure your comments are passed on to the relevant team for consideration as part of future packaging reviews.

Thank you again for your feedback, and please don't hesitate to get in touch if there's anything else we can help with.

Kind regards,
The TENA Customer Team

Noté 5 sur 5 étoiles

The best out there

The best out there
So comfortable and have that invisible feel which gives added security. Thank you Tena for the free sample

6 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Good product

Good product, despatched quickly.A nice fit but there's a bunch of labels on the back which are too long & too many and they irritate, cutting them off is worse otherwise it would of been 5 stars

28 mai 2026
Noté 4 sur 5 étoiles

Recieved my order quickly

Recieved my order quickly, after rinsing and drying wore a pair but found the lable at the rear annoyingly unflexible. perhaps a smaller lable of a softer materiel

5 juin 2026
Noté 1 sur 5 étoiles

Never received coupon !!!

Never received coupon !!!

1 juin 2026
Avis spontané
Logo de TENA UK

Réponse de TENA UK

Hi Shirley,

We're sorry to hear that you haven't received your coupon.

Please get in touch with our Customer Care team and we'll be more than happy to look into this for you and make sure you receive any offer you're eligible for.

We look forward to hearing from you and resolving this as quickly as possible.

Kind regards,
The TENA Customer Team

Noté 1 sur 5 étoiles

Awful awful product

Awful awful product

19 juin 2026
Avis spontané
Logo de TENA UK

Réponse de TENA UK

Hi Helen,

We're sorry to hear that you weren't satisfied with the product.

We'd really appreciate the opportunity to learn more about your experience, as your feedback helps us to improve our products and services. Please do get in touch with our Customer Care team, and we'll be happy to listen to your feedback and see if there's anything we can do to help.

Thank you for taking the time to share your thoughts, and we hope to hear from you soon.

Kind regards,
The TENA Customer Team

Noté 3 sur 5 étoiles

Product amazing, customer service not so

Product amazing, does as it describes, however, I found customer service lacked compassion and a personal touch. No named respondent, just thank you,
TENA UK TENA / Bodyform Assistance Team. Considering these are intimate and personal products, I would expect a higher level of compassion. No wonder men shy away from seeking help.

1 juin 2026
Logo de TENA UK

Réponse de TENA UK

Hi,

We're sorry to hear that the customer service you received did not meet your expectations.

At TENA, we strive to provide the highest standard of customer care, so we're disappointed to learn that this wasn't your experience. Please accept our sincere apologies.

We appreciate you bringing this to our attention, and we'll ensure your feedback is shared with the team so that we can continue to improve our service.

Thank you for taking the time to let us know, and we hope to provide you with a better experience in the future.

Kind regards,
The TENA Customer Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus